WHEN GROUPS COMPETE AGAINST THEMSELVES
Groups of people fail to deliver results that cohere towards
their collective benefit when people in a group do not share
the same measure of priority for tasks they need to
complete.
Imagine three people---Bob, Alice, George---bound together
into some kind of arbitrary grouping: a company, an
organization, or a team.
Bob has a task he needs completed. After doing his part, the
task can only be completed when Alice pulls some lever. To
Bob, completion of this task is essential.
George also has a task he needs completed. After doing his
part, the task can only be completed when Alice pushes some
button. To George, completion of this task is nonessential.
Alice has two tasks she needs to complete: Bob's and
George's. She sees Bob's essential task as nonessential. She
sees George's nonessential task as essential.
Described above are four distinct priorities for two tasks
in one group of people. But what kind of group contains
multiple incompatible, subjectively measured priorities for
a single task? The very idea is incompatible with the
workings of a group. In competitive arenas tasks are given
singular priorities: the ball must enter the opponent's
net. This task has a single essential priority shared by all
people in the competitive groupl.
In our imaginary group, there are two incompatible measures
of priority for pulling the lever or pushing the button: to
one person it is essential, to another it is not. If Bob,
Alice, and George were in a competitive arena they would be
competing with their opponent and also with themselves. Bob
needs to compete against George to get Alice to complete his
task first. Alice needs to compete against Bob to maintain
she completes his task after George's.
At this point the problem and its solution should be
obvious: Bob, Alice, and George need to share the same
measure of priority for the tasks they need to complete. By
some means they need to reach an agreement of what gets done
first. They can arrive at this agreement computationally or
collaboratively. In the end, the objective is the same:
measures of priority for each task must be the same among
all people involved in each task's completion. In effect,
when everyone agrees to a single measure of how important
each thing is, they agree to becoming not individuals
working together but a group working as one.
My experience working within groups of people lead me
towards this conclusion. Time and time again, the essential
tasks I needed completed by others were ignored. After
numerous repetitions I eventually I understood why my
colleagues were not completing their part in my task: to
them the work was nonessential. Thus the only way I could
get them to do their share in my task was by bothering,
pestering, and bugging. In effect: wasting my capacity to
work on sabotaging their capacity to work. Only by this
collective defeat and gross inefficiency was I be able to
get my tasks completed. Indeed, it became an essential task
for my colleagues to disburse themselves of my
annoyances. This was a task in my favor but against the
favor of us all together in the "group", if you can call it
that. In fact, the "group" was just a number of individuals
in competition with each other.