Complaint Filing against Products

Tumblr is great for publicizing a problem, but do you know where you should be sending these pictures? The Consumer Products Safety Commission. Specifically, the SaferProducts.gov site. There are more than 2,000 reviews of the 1-meter Lightning cable on Apple’s site, most of which give the product only one star out of five and complain about fraying, breaking, or other serious issues.
Meanwhile, if you go over to the public CPSC database and type in the words “apple” and “lightning,” there are only six reports. Complaining about a product to the CPSC is how you get federal regulators involved. While the website is not fun or easy to use, filing a complaint is free.
Go ahead: the next time you feel like posting a photo to Tumblr or even leaving a one-sentence complaint about your drawer full of busted cords as a comment on an article, take the same complaint over to the CPSC. At least you’re making your complaint public and putting documentation in the hands of a government agency that might be able to do something about it.