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            Apple Opens Repair Program for iPhone 11 Touch Problems

   Josh Centers

   Has your iPhone 11 become unresponsive to your touch? Apple has found
   that some iPhone 11 models manufactured between November 2019 and May
   2020 may stop responding to touch input because of faulty display
   modules. The company has opened up a [1]repair program to fix the
   problem for free. The repair program applies only to the iPhone 11 and
   not to any other iPhone model.

   To see if your iPhone 11 is covered, you need to look up its serial
   number in Settings > General > About. Touch and hold the serial number
   until a Copy popover appears. Tap that to copy the serial number to the
   clipboard, which you can then paste into the form on [2]Apple's repair
   program page.

   If your iPhone 11 has the problem and is covered, your safest option
   for service during the COVID-19 pandemic is to [3]contact Apple Support
   and arrange mail-in service via the Apple Repair Center. You can also
   make an appointment at an [4]Apple Retail Store (if there's an open one
   nearby) or contact an [5]Apple Authorized Service Provider.

   Unfortunately, we've heard that some readers have been charged by Apple
   Authorized Service Providers for repairs that should have been covered
   by Apple. If you choose that route (and we encourage you to support
   local small businesses during these troubled times), make sure to call
   ahead and verify that the repair will be performed for free.

References

   Visible links
   1. https://support.apple.com/iphone-11-display-module-replacement-program
   2. https://support.apple.com/iphone-11-display-module-replacement-program
   3. https://getsupport.apple.com/?caller=erep&SG=SG003&category_id=SC0999&symptom_id=99930
   4. https://getsupport.apple.com/?caller=erep&SG=SG003&category_id=SC0999&symptom_id=99930&solution=CIN
   5. https://getsupport.apple.com/?caller=erep&SG=SG003&category_id=SC0999&symptom_id=99930&solution=CIN

   Hidden links:
   6. https://tidbits.com/wp/../uploads/2020/12/iPhone-11.jpg

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