Reprinted from TidBITS#867/19-Feb-07 with permission. Copyright (C) 2007, TidBITS. All rights reserved. http://www.tidbits.com/ Early Help Desk Video --------------------- by Adam C. Engst article link: Anyone who has helped a complete novice learn how to use a Mac, especially during a stint in a help desk environment, simply must watch this hilarious video, which demonstrates well that all interfaces must be learned. The audio is reportedly in Norwegian, with English and Danish subtitles. .