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#Post#: 68200--------------------------------------------------
My love and respect for Duke Energy
By: AaaaaaandImDone Date: January 17, 2017, 3:34 pm
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Ok slapnuts....story time...
Approx 11:00am this morning get a call from my wife:
Wife - "Honey the power is off"
Me - "OK, have you checked the breaker box?"
She's a country girl, grew up on a farm and knows electricity is
not your friend, being that the farm was very self sufficient
and having to fix a lot on their own. She made sure there is no
black soot or funny electrical smell before opening the breaker
panel (Here in Florida, most panels on the older homes are
outside).
Wife - "Yup, all is good"
Me - "Power off on any of the surrounding homes?"
Wife - "Nope...weird...."
Me - "Yeah that is weird, let me call Duke"
Call Duke
Duke rep - "Hello....blah...blah.."
Me - "Hello...blah...blah...I would like to report a power
outage, but first have you turned off my power by mistake?"
Duke rep - "No we have not, you are rated as an A+ customer and
your bill is up to date, I will put in a ticket"
Me - "Thanks...blah...blah...blah..."
4 hours go by.....
Wife - "Hey honey, the Duke guy just showed up and another
technician came out earlier and shut our power off for no
payment, he showed me the red tag, sorry I did not notice that
earlier. The earlier tech made a mistake and should have shut
off the neighbors (Rental property and the tenants just moved
out)
Me - "Your shitting me...."
Wife - "I shit you not...."(I love that about her) By this time
her and little Pete have been without power for close to 5 1/2
hours.
Me - "Son of a bitch, let me call Duke Energy back"
Duke rep - "Hello....blah...blah.."
Me - "Hello...blah...blah...I would like to report that you
turned off my power by mistake"
Duke rep - "I see that, the tech just filed a report, we are
really sorry about that and we value as a
customer....blah....blah......"
Me - "Yeah stuff happens, but my wife and child were out of
power for five hours due to no fault of our own, what say you
credit me $50.00 on my next bill and we call it a day?"
Duke rep - "Sorry Duke has no policy for reimbursing customers
for such an event, but we are truly....
Me - "What do you mean no policy, you just made a mistake and my
family paid the price....that's ridiculous.....most companies in
this day and age have some sort or recompense for mistakes they
make....oh wait your a monopoly and do not have to....who's your
boss?"
Well needless to say that I am awaiting a phone call back
from the last rep's boss's boss's boss - probably get nothing
other than a heartless felt apology - but if I can waste some
big wigs time then perhaps that is a small measure of
satisfaction for me. Who knows, perhaps I will write an old
fashioned letter and send it to a few of the Duke Energy
jackwagons and be done with it.....fuckin' monopolies suck....
#Post#: 68201--------------------------------------------------
Re: My love and respect for Duke Energy
By: FhYikGwAlOU Date: January 17, 2017, 3:46 pm
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Monopolies are ok.......besides they have great Rollerball
teams!! :snowball:
[img]
HTML https://tse1.mm.bing.net/th?&id=OIP.M13dc8d14b018836ae5be5f9558bd5c60o0&w=305&h=168&c=0&pid=1.9&rs=0&p=0&r=0[/img]
#Post#: 68203--------------------------------------------------
Re: My love and respect for Duke Energy
By: Maddog STS Date: January 17, 2017, 4:14 pm
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Monopoly or not, write a letter to the local newspaper, or
citizens help column, or some such public forum, and let'em have
it!
#Post#: 68217--------------------------------------------------
Re: My love and respect for Duke Energy
By: PaddyUSA Date: January 17, 2017, 8:18 pm
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[quote author=AaaaaaandImDone link=topic=4257.msg68200#msg68200
date=1484688897]
Ok slapnuts....story time...
Approx 11:00am this morning get a call from my wife:
Wife - "Honey the power is off"
Me - "OK, have you checked the breaker box?"
She's a country girl, grew up on a farm and knows electricity is
not your friend, being that the farm was very self sufficient
and having to fix a lot on their own. She made sure there is no
black soot or funny electrical smell before opening the breaker
panel (Here in Florida, most panels on the older homes are
outside).
Wife - "Yup, all is good"
Me - "Power off on any of the surrounding homes?"
Wife - "Nope...weird...."
Me - "Yeah that is weird, let me call Duke"
Call Duke
Duke rep - "Hello....blah...blah.."
Me - "Hello...blah...blah...I would like to report a power
outage, but first have you turned off my power by mistake?"
Duke rep - "No we have not, you are rated as an A+ customer and
your bill is up to date, I will put in a ticket"
Me - "Thanks...blah...blah...blah..."
4 hours go by.....
Wife - "Hey honey, the Duke guy just showed up and another
technician came out earlier and shut our power off for no
payment, he showed me the red tag, sorry I did not notice that
earlier. The earlier tech made a mistake and should have shut
off the neighbors (Rental property and the tenants just moved
out)
Me - "Your shitting me...."
Wife - "I shit you not...."(I love that about her) By this time
her and little Pete have been without power for close to 5 1/2
hours.
Me - "Son of a bitch, let me call Duke Energy back"
Duke rep - "Hello....blah...blah.."
Me - "Hello...blah...blah...I would like to report that you
turned off my power by mistake"
Duke rep - "I see that, the tech just filed a report, we are
really sorry about that and we value as a
customer....blah....blah......"
Me - "Yeah stuff happens, but my wife and child were out of
power for five hours due to no fault of our own, what say you
credit me $50.00 on my next bill and we call it a day?"
Duke rep - "Sorry Duke has no policy for reimbursing customers
for such an event, but we are truly....
Me - "What do you mean no policy, you just made a mistake and my
family paid the price....that's ridiculous.....most companies in
this day and age have some sort or recompense for mistakes they
make....oh wait your a monopoly and do not have to....who's your
boss?"
Well needless to say that I am awaiting a phone call back
from the last rep's boss's boss's boss - probably get nothing
other than a heartless felt apology - but if I can waste some
big wigs time then perhaps that is a small measure of
satisfaction for me. Who knows, perhaps I will write an old
fashioned letter and send it to a few of the Duke Energy
jackwagons and be done with it.....fuckin' monopolies suck....
[/quote]
How did you guys miss the red tag ?
Would have saved you sitting for 4 hours eh?
Sent from my iPhone using Tapatalk
#Post#: 68219--------------------------------------------------
Re: My love and respect for Duke Energy
By: DaBadDad181 Date: January 17, 2017, 8:36 pm
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I'm thinking that may be something he will not ask his wife
..... but knowing Matt and the jackassery that is strong in him
, It'll go something like this :
Matt :
Ah shit honey , I know you missed the red tag , and thats ok
but ................ How the hell could you miss that big ass
RED TAG that's hanging under the meter right next to the fucking
main breaker you looked at ? HHHHMMMMMMMMMMMMMMMM ?
Matts better half :
Ah shit honey ( thats why Matt loves her ) I know you said it
was ok that I missed the RED TAG , And I know you know that some
things should not be questioned but ................. How the
hell could you miss that big ass RIGHT HAND that landed flush
between your eyes that left you looking like a fucking Raccoon ?
HHHHHHHHHHHMMMMMMMMMMMMM ?
#Post#: 68220--------------------------------------------------
Re: My love and respect for Duke Energy
By: DangerAnt 007 Date: January 17, 2017, 10:10 pm
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Haha, BadDad's post is funny because he makes fun of Matt being
stupid, classic Matt (being stupid).
:lights:
#Post#: 68225--------------------------------------------------
Re: My love and respect for Duke Energy
By: AaaaaaandImDone Date: January 18, 2017, 8:09 am
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we sat for 4 hours, because that is how long it took for another
tech to get there.....and for the 3 of you....
HTML http://i.imgur.com/ipQxvmW.gif
#Post#: 68227--------------------------------------------------
Re: My love and respect for Duke Energy
By: AaaaaaandImDone Date: January 18, 2017, 8:52 am
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No seriously, she's never had her power turned off and neither
have I, we have both been very fortunate....but here's a picture
of the big red tag......jackasses....
HTML http://i.imgur.com/ObYefQJm.jpg
#Post#: 68233--------------------------------------------------
Re: My love and respect for Duke Energy
By: Duckman31998 Date: January 18, 2017, 9:32 am
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And here is another pic of Matt checking it:
HTML http://emrabc.ca/wp-content/uploads/2015/01/redtag.png
#Post#: 68251--------------------------------------------------
Re: My love and respect for Duke Energy
By: DangerAnt 007 Date: January 18, 2017, 7:14 pm
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That is a great picture of Matt because he is old and dumb,
classic Matt being old and dumb :old:
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