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#Post#: 52--------------------------------------------------
Login And Registration Issues
By: mr nad Date: June 6, 2013, 12:02 am
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Why can't I login?
There are several reasons why this could occur. First, ensure
your username and password are correct. If they are, contact the
board owner to make sure you haven't been banned. It is also
possible the website owner has a configuration error on their
end, and they would need to fix it.
Why do I need to registerat all?
You may not have to, it is up to the administrator of the board
as to whether you needto register in order to post messages.
However; registration will give you access to additional
features not available to guest users such as definable avatar
images, private messaging, emailing of fellow users, usergroup
subscription, etc. Itonly takes a few moments to register so it
is recommended you do so.
Why do I get logged off automatically?
If you do not check the Log mein automatically box when
youlogin, the board will only keepyou logged in for a preset
time. This prevents misuse of your account by anyone else. To
stay logged in, check the box during login or Select the Maximum
time that You want to Stay Online. This is not recommended if
you access the board from a shared computer, e.g. library, Cyber
cafe, university computer lab,etc. If you do not see this
checkbox, it means the board administrator has disabled this
feature.
How do I prevent my username appearing in the online user
listings?
Within your User Control Panel, under ''Board preferences'', you
will find theoption Hide your online status.Enable this option
with Yes and you will only appear to the administrators,
moderators and yourself. Youwill be counted as a hidden user.
I've lost my password! Don't panic!
While your password cannot be retrieved, it can easily be reset.
Visit the login page andclick I?ve forgotten my password. Follow
the instructions and you should be able to log in again shortly.
I registered but cannot login!
First, check your username and password. If they are correct,
then one of two things may have happened. If COPPA support is
enabled andyou specified being under 13 years old during
registration, you will have to follow the instructions you
received. At times Xbrains Forum will also require new
registrations to be activated, either by yourself or by an
administrator before you can logon; this information was present
during registration. If you were sent an e-mail, follow the
instructions. If you did not receive an e-mail, youmay have
provided an incorrect e-mail address or the e-mail may have been
picked up by a spam filer. If you are sure the e-mail address
you provided is correct, try contacting an administrator.
I registered in the past but cannot login any more?
Attempt to locate the e-mail sent to you when you first
registered, check your username and password and try again. It
is possible an administrator has deactivatedor deleted your
account for some reason. Also, Xbrains Forum periodically remove
users who have not posted for a long time to reduce the size of
the database. If this has happened, try registeringagain and
being more involved in discussions.
What is COPPA?
COPPA, or the Child Online Privacy and Protection Act of 1998,
is a law in the United States requiring websites which can
potentially collect information from minors underthe age of 13
to have written parental consent or some other method of legal
guardian acknowledgment, allowing the collection of personally
identifiable information from a minor under the age of 13. If
you are unsure if this applies to you as someone trying to
register or to the website youare trying to register on, contact
legal counsel for assistance. Please note that the Nadcoprative
Forum Group cannot provide legal advice and is not a point of
contact for legal concerns of any kind, except as outlined
below.
Why can?t I register?
It is possible the website owner has banned your IP address or
disallowed the username you are attempting to register. The
website owner could have also disabled registration to prevent
new visitors from signing up. Contact a board administrator for
assistance.
What does the ''Delete allboard cookies'' do?
''Delete all board cookies'' deletes the cookies created by
nadcoprative Forum which keep you authenticated and logged into
the board. It also provides functions such as read tracking if
they have been enabled by the board owner. If you are having
loginor logout problems, deleting board cookies may help.
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