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       #Post#: 2299--------------------------------------------------
       Waitrose Installs 'Click & Collect' Lockers
   DIR By: UKWF Admin
       Date: July 13, 2013, 4:32 am
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       Waitrose is stepping up its game with automated
       temperature-controlled lockers for its customers to collect
       their shopping that they order online in areas where Waitrose
       don`t have a store.
       
       Superb I can just see a vision of a new high street where there
       are no stores just a series of shops with lockers and
       promotional screens showing off new wares or sites you may have
       missed. Combine it with the popup stores idea and you could rent
       the location for a month or two in certain areas to see how well
       it works for your business.
       
       How the Waitrose system works - shoppers place their order on
       the Waitrose.com website and receive a text message with their
       pin number, which they then enter on the touch screen integrated
       in the locker to collect the goods they have purchased.
       
       Orders over £50 will be free on the service, which Waitrose says
       is a "UK Grocery first".
       
       Robin Phillips, Waitrose ecommerce director says:
       
       "collection lockers will unlock the potential for the
       supermarket to reach customers in locations where it does not
       have a shop and which are convenient to them".
       
       This is the latest strategy boost by Waitrose and the wider John
       Lewis Partnership to enhance its standing as a multichannel
       retailer, following on from the drive-thru grocery service and
       free returns service via corner shops.
       
       Is this going to be the ‘new’ thing of the future, as it’s also
       been announced on the forum that Hermes are rolling out the same
       idea for parcel collection/deliveries ?
       
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