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#Post#: 19--------------------------------------------------
Main TV Guide not displaying channels
By: boxsupport Date: June 16, 2018, 6:51 pm
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If you open the main TV guide and it doesn't show any
information or load any content, try the following.
First, make sure you are connected to the internet. If you have
suddenly lost connection to the internet while the PVR attempted
to load the channel lists, it can cause the TV guide to be
blank.
- Exit the Media Center by going to the Power Tab and then
choosing force close.
- Press the return button to go to home screen and then go to
speed test and perform a speed test to confirm your connection
is solid. Instructions for a speed test here --->
HTML https://tvboxsupport.createaforum.com/general-discussion/speed-test/
If you are getting good and stable speed, go back to the media
center and try again.
If the TV guide still isn't loading, try to reinstall the media
center.
- Scroll to the Installer tab and click down on update.
- Click continue and let it run
- Press OK when it says it is done and needs to force close.
- Open the media center again and let it load.
That's it. You're media player should be refreshed. Try the TV
guide again. If the TV guide is still down after that, then the
client which it gets it's data from may be temporarily down for
maintenance, so use the other live TV apps built in.
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