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#Post#: 31--------------------------------------------------
Authorities and areas of responsibility for everyone
By: Rasel Rasel Date: September 12, 2023, 5:40 am
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This is why these financial institutions need a good strategy to
retain customers. As is often said about loyalty, it is much
cheaper for the company to maintain the relationship, ensuring
that the customer continues to use its services, than to
prospect new ones. And speaking of loyalty, we opened this text
by saying that it is not the same as customer retention. Do you
know why? Loyalty does not necessarily imply recurring
consumption of your solutions, but it means winning over the
customer so that they buy from you again whenever a new demand
arises. Furthermore, he not only uses what you offer, he trusts
and recommends you to his friends, family and colleagues. Note,
therefore, that customer retention is part of the scope of
loyalty.
In the case of subscription services, the first will take care
of maintaining the bond, while the second will try to win your
heart and mind, so that the consumer relationship turns into
love. The benefits of customer retention A well-executed Phone
Number List
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customer retention strategy offers a
wide range of benefits for the company. So that you better
understand the importance of investing in it, we selected the
top five. Check out!. Positive marketing The famous word of
mouth advertising has great value, especially with so many
people using social networks to investigate the reputation of
companies and the quality of their services.
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It only happens when, in addition to being linked to the
company, customers are completely satisfied with what they
contracted. When this happens, they go from being mere consumers
to promoting the brand, even if unintentionally contributing to
positive marketing , which helps in gaining new customers. More
economical strategy Every new client requires a greater
investment, starting with marketing actions. Depending on your
business model, moving through the sales funnel stages also
occurs more slowly, requiring great effort to convince this
consumer until they are ready to subscribe to a service or
purchase a product.
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