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       #Post#: 206--------------------------------------------------
       Wholesale Direct to Customer
   DIR By: Jonny Bage
       Date: June 11, 2020, 2:56 am
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       I have been reluctant to post on the forum about the above
       subject until I had canvassed opinion amongst both the trade &
       wholesale arms of our industry. Unfortunately the message is the
       same from each. One of the wholesalers (who will be nameless for
       legal reasons) is selling direct...AGAIN!
       Admittedly a little more subtle this time than the last attempt
       but they have and are investing in an already successful
       internet company (circa £850k per annum) which will do untold
       damage to our industry if left unchallenged.
       I am sure none of you need me to remind you of the consequences
       this will have if they are left unchallenged.However, just in
       case, here is my spin on it.
       Other wholesalers will do the same - they will have no choice.
       This wholesaler is selling directly to our customers and to us -
       they are now the competition for the trade & wholesale "wanting
       their cake & eating it"
       This wholesaler will undersell through both marketing arms to an
       already depleted market. Once other wholesalers do the same then
       a wholesale price war will inevitably follow and the retail side
       of the industry will cease to exist.
       What can the wholesalers & retailers do to stop this?
       WHOLESALE  By way of the Trophy Retail Association I implore
       every wholesaler to remove and stop trading with this internet
       company with immediate effect.
       RETAIL Every retailer using this wholesalers  products should
       stop buying from them with immediate effect.
       We are all in unprecedented times because of Covid 19 and the
       market place has been decimated for 2020. Sales will be at an
       absolute premium (50% reduction)This type of direct selling is
       unacceptable in normal trading circumstances but in these
       exceptional times even more so.
       There will be no problem with stocks. The market has been
       reduced by half in 2020 so the wholesalers being professional
       and sticking to a decent code of conduct can comfortably
       accommodate the extra sales. It is a great shame that this
       wholesaler have once again decided to go down the direct selling
       route. A once market leader has again shown that greed and
       underhand trading is their only marketing ploy.
       I understand that there may be some "great deals" this year from
       this company but once they have your customers that's it you
       will not get them back. If they are not stopped then other
       wholesalers will follow and in no time the retail arm of the
       industry will die.
       I will once again try and open other communication channels with
       trusted wholesalers so we can reach as many retailers as
       possible. If I remember correctly the last time this happened
       the forum had over 5000 views. A very disappointed Alan Haysom -
       Chairman Trophy Retailers Association (acting)
       #Post#: 207--------------------------------------------------
       Re: Wholesale Direct to Customer
   DIR By: Annette Kirton
       Date: June 11, 2020, 11:47 am
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       The company in question, having been incorporated as recently as
       last year, claims to have a 6 year trading history and many blue
       chip customers.
       Assuming this is not the retail arm of an established wholesaler
       - and i've directly asked the question twice now - the lone
       director would surely be known to other trade and retail
       suppliers?
       #Post#: 209--------------------------------------------------
       Re: Wholesale Direct to Customer
   DIR By: Mr Burns
       Date: June 11, 2020, 1:08 pm
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       ::)
       [attachimg=1]
       #Post#: 210--------------------------------------------------
       Wholesale Direct to Customer
   DIR By: CARL
       Date: June 16, 2020, 6:31 am
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       The problem here is they are going to extreme lengths to make
       sure no one can compete with them in retail 1.99 delivery in the
       UK for orders under a tenner, next day delivery on everything
       they sell,  , there will be nothing left for retailing if this
       carries on everyone take note!!!! one or the other boys, I hope
       people act on this.
       #Post#: 211--------------------------------------------------
       Re: Wholesale Direct to Customer
   DIR By: CARL
       Date: June 17, 2020, 5:16 am
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       If every wholesaler turned around and said they are all going
       direct to the public, where would your business be in a couple
       of years time?
       The question here will be how many people will stop selling
       there products to help the retail industry, as we are all in a
       situation at present to sell what we can and earn a living.
       I suspect the armchair sellers do not really care and will not
       affect them to much, for now anyway.
       What are the retailers views on this and by doing what they are
       doing, will you do anything about it?
       Any one care to debate on this, looking for other views on this
       please
       Thanks
       #Post#: 219--------------------------------------------------
       Re: Wholesale Direct to Customer
   DIR By: Mr Burns
       Date: June 19, 2020, 10:10 am
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       [attachimg=1]
       If you can take advantage of a situation in some way, it's your
       duty as a Wholesaler to do it. Why should the race always be to
       the swift, or the jumble to the quick-witted? Should they be
       allowed to win merely because of the gifts god gave them? Well I
       say, "Cheating is the gift man gives himself."
       #Post#: 221--------------------------------------------------
       Re: Wholesale Direct to Customer
   DIR By: James10
       Date: June 19, 2020, 2:09 pm
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       Just a Update there are more staff working for this web company,
       they have a production manager and this member of staff has
       previous experience working for a well established wholesaler so
       there is more than one member of staff working here who manages
       other  staff also! See attachment below.
       So just to confirm there are more staff working for this company
       which does not support costs against margin estimates which a
       company like this would incur like all of us.
       [attachmini=1]
       #Post#: 227--------------------------------------------------
       Re: Wholesale Direct to Customer
   DIR By: James10
       Date: June 20, 2020, 3:52 pm
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       I have been talking to number of people regarding a heavily
       discounted site that has a very high advertising spend to win
       its orders and the figures realting to costs and selling prices
       dont stack up
       Margin against costs
       I have attached a summary below to add to thoughts and
       discussions.
       [attachmini=1]
       #Post#: 229--------------------------------------------------
       Re: Wholesale Direct to Customer
   DIR By: Annette Kirton
       Date: June 25, 2020, 5:45 am
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       Interesting programme on BBC this morning where the topic of
       conversation was the trustworthiness of online reviews.
       They made reference to the similarity of fake reviews, the use
       of industry language by supposed end users etc.,
       When, for example, the  overwhelming majority of reviews focus
       entirely on speed of delivery, eyebrows should be raised.
       #Post#: 230--------------------------------------------------
       Re: Wholesale Direct to Customer
   DIR By: James10
       Date: June 25, 2020, 7:14 am
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       Hi Just as a review of online activity and its scale and who is
       doing what?
       Search the word trophies and also search medals in google wait
       for results  and then click shopping at the top of your page
       next to images and videos etc.
       when the results come up after the  shopping tab is selected you
       can select by seller the number of products that a seller is
       advertising online. It is worth selecting individual sellers and
       then cheacking our many items each seller is advertising you can
       check this by going to the bottom of the page and see
       goooooooogle which dispalys the umber of pages advertised by
       that seller  there are 52 trophies per page you can calucalte by
       multiply this by how many pages each seler has then search
       medals and do the same.
       To give you an idea to put these adverts up online  would take a
       3  days per 100 adds and then it would take constant monitoring
       and 100 adds would cost circa £200 a day you would need endless
       resources and cash to support some of the bigger campaings and
       soon get to £100,000 -£250,000 per annum if you showing over 400
       adds daily. Cost of adds 60p to £1.00
       I am pointing this out to show how easy it is to get to the
       market if you have the funds and people to do it  which has a
       huge cost and not many of us can support.
       Come on we are not stupid!
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