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#Post#: 22223--------------------------------------------------
login issue
DIR By: CookieTBC
Date: October 16, 2019, 8:10 pm
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Hello,
I have a single member who is unable to login. We deleted the
account and I forced registration for her.
Email and password are correct - she received the confirmation
email (we also attempted with no required confirmation).
I've asked her to switch browsers and also refresh (control F5).
What else might we need to do?
I don't believe the issue is with the users ability to log in.
Thanks,
Cookie
#Post#: 22224--------------------------------------------------
Re: login issue
DIR By: CreateAForum
Date: October 16, 2019, 8:14 pm
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What browser or device?
#Post#: 22225--------------------------------------------------
Re: login issue
DIR By: CookieTBC
Date: October 16, 2019, 8:20 pm
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Chrome - I believe she's on a PC. I'm double checking.
#Post#: 22226--------------------------------------------------
Re: login issue
DIR By: CookieTBC
Date: October 16, 2019, 10:21 pm
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And like magic, I wrote to you and now she's successfully logged
in.
Thanks!
#Post#: 22227--------------------------------------------------
Re: login issue
DIR By: CreateAForum
Date: October 16, 2019, 10:35 pm
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lol I didn't do anything for this.
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