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#Post#: 21233--------------------------------------------------
White Outs
DIR By: DOKEEFFE
Date: January 15, 2019, 4:49 pm
---------------------------------------------------------
Getting reports of white outs on my forum
HTML https://comeallwithin.createaforum.com/general-discussion/white-outs/<br
/>
Not suffering them myself so don't even know what it means.
Possibly linked to this report
HTML https://support.createaforum.com/8/blank-white-pages-instead-of-post/<br
/>
The only helpful comment was
- Re: White-outs
HTML https://comeallwithin.createaforum.com/general-discussion/white-outs/msg14604/#msg14604
« Reply #10
HTML https://comeallwithin.createaforum.com/general-discussion/white-outs/?message=14604<br
/>on: Monday 14-Jan-2019, 10:37 »
[left]I've noticed when the white outs happen and you try and
reload the page that at the bottom left of the screen it seems
to have something to do with "bigestsafe.com" - which I've
Google searched and lots of Malware related search results come
back. The line I get is often: "Waiting for
bigestsafe.com".[/left]
#Post#: 21234--------------------------------------------------
Re: White Outs
DIR By: CreateAForum
Date: January 15, 2019, 6:26 pm
---------------------------------------------------------
My guess if it is a script on your site. Something you added to
your headers or footers. Any kind of javascript.
#Post#: 21235--------------------------------------------------
Re: White Outs
DIR By: DOKEEFFE
Date: January 16, 2019, 4:04 pm
---------------------------------------------------------
I commented out all my headers and footers on the site and am
still getting the problem.
I haven't changed the layout in months, and we never used to see
this problem.
One of the people on my site, who understands these things
better than me, sent me this information (but it means nothing
to me)
Firefox 64.0 on Ubuntu Linux
Clicked on bookmark
(
HTML https://comeallwithin.createaforum.com/general-discussion/)<br
/>with F12 developer panel running. Got white-out.
Request URL:
HTML https://comeallwithin.createaforum.com/general-discussion/
Request method: GET
Remote address: 64.79.105.131:443
Status code: 200
Version: HTTP/2.0
With disable cache option still white-outs.
Request:
Host: comeallwithin.createaforum.com
User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:64.0)
Gecko/20100101 Firefox/64.0
Accept:
text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-GB,en-US;q=0.7,en;q=0.3
Accept-Encoding: gzip, deflate, br
DNT: 1
Connection: keep-alive
Cookie:
SMFcomeallwithin1=a%3A4%3A%7Bi%3A0%3Bs%3A2%3A%2213%22%3Bi%3A1%3Bs%3A40%3A%226d22767bbacc83b9f0d9fc3d79b2ad13677d725c%22%3Bi%3A2%3Bi%3A1736627106%3Bi%3A3%3Bi%3A2%3B%7D;
PHPSESSID=1a9b6fd9c3b3e12c4f23e0e58a3b2266
Upgrade-Insecure-Requests: 1
If-Modified-Since: Wed, 16 Jan 2019 20:46:53 GMT
Response:
HTTP/2.0 200 OK
date: Wed, 16 Jan 2019 20:47:02 GMT
server: Apache
x-xss-protection: 1
x-content-type-options: nosniff
pragma: no-cache
cache-control: private
expires: Mon, 26 Jul 1997 05:00:00 GMT
last-modified: Wed, 16 Jan 2019 20:47:02 GMT
content-length: 0
content-type: text/html; charset=ISO-8859-1
X-Firefox-Spdy: h2
Does that help you at all?
#Post#: 21265--------------------------------------------------
Re: White Outs
DIR By: DOKEEFFE
Date: January 20, 2019, 6:55 am
---------------------------------------------------------
Have no idea if this helps, but this is what I saw on the chrome
console when I got one of those white pages
(index):1116 GET
HTML https://api.viglink.com/api/vglnk.js<br
/>net::ERR_BLOCKED_BY_CLIENT
(anonymous) @ (index):1116
(anonymous) @
(index):1117
(index):987 GET
HTML https://www.createaforum.com/themes/default/theme/main_block.png<br
/>404 (Not Found)
EmbedStanzaCal.js:393 [Deprecation] Synchronous XMLHttpRequest
on the main thread is deprecated because of its detrimental
effects to the end user's experience. For more help, check
HTML https://xhr.spec.whatwg.org/.
loadAndInjectStanzaCalScript @ EmbedStanzaCal.js:393
injectIframe @ EmbedStanzaCal.js:393
(anonymous) @ EmbedStanzaCal.js:393
(anonymous) @ EmbedStanzaCal.js:393
xhr.onload @ EmbedStanzaCal.js:393
load (async)
makeRequest @ EmbedStanzaCal.js:393
ensureCompleteData @ EmbedStanzaCal.js:393
tryInjectIframe @ EmbedStanzaCal.js:393
inject @ EmbedStanzaCal.js:393
(anonymous) @ EmbedStanzaCal.js:393
(anonymous) @ EmbedStanzaCal.js:393
__webpack_require__ @ EmbedStanzaCal.js:393
(anonymous) @ EmbedStanzaCal.js:393
(anonymous) @ EmbedStanzaCal.js:393
EmbedStanzaCal.js:393 [Violation] 'load' handler took 296ms
(index):1
Access to XMLHttpRequest at
'
HTML https://ppquj5g26c.execute-api.us-west-2.amazonaws.com/prod/track'<br
/>from origin '
HTML https://comeallwithin.createaforum.com
' has been
blocked by CORS policy: No 'Access-Control-Allow-Origin' header
is present on the requested resource.
VM70 jstag.js:4 GET
HTML https://stanza-d.openx.net/w/1.0/acj?o=6740521808&callback=OX_6740521808&ju=https%3A//comeallwithin.createaforum.com/general-discussion/&jr=https%3A//comeallwithin.createaforum.com/general-discussion/&auid=538562302&dims=1054x969&adxy=0%2C2223&c.events=&res=1920x1080x24&plg=pm&ch=UTF-8&tz=0&ws=1100x150&ifr=1&tws=1054x969&bi=83fdf493-01a7-4148-abcb-8828bd8dd93a&ba=1547940984&mt=1&nl=150%2C146%2C48%2C64%2C71&ul=164%2C172%2C53%2C76%2C91<br
/>net::ERR_BLOCKED_BY_CLIENT
j.load @ VM70 jstag.js:4
(anonymous) @ VM70 jstag.js:4
f @ VM70 jstag.js:6
(anonymous) @ VM70 jstag.js:6
g @ VM70 jstag.js:6
lookupIabConsent @ VM70 jstag.js:6
(anonymous) @ VM70 jstag.js:4
n.load @ VM70 jstag.js:1
(anonymous) @ VM70 jstag.js:9
(anonymous) @ VM70 jstag.js:9
VM70 jstag.js:4
GET
HTML https://stanza-d.openx.net/w/1.0/acj?o=7347731168&callback=OX_7347731168&ju=https%3A//comeallwithin.createaforum.com/general-discussion/&jr=https%3A//comeallwithin.createaforum.com/general-discussion/&auid=538572623&dims=1054x969&adxy=0%2C2223&c.events=&res=1920x1080x24&plg=pm&ch=UTF-8&tz=0&ws=1100x150&ifr=1&tws=1054x969&bi=83fdf493-01a7-4148-abcb-8828bd8dd93a&ba=1547940984&mt=1&nl=150%2C146%2C48%2C64%2C71&ul=164%2C172%2C53%2C76%2C91<br
/>net::ERR_BLOCKED_BY_CLIENT
j.load @ VM70 jstag.js:4
(anonymous) @ VM70 jstag.js:4
f @ VM70 jstag.js:6
(anonymous) @ VM70 jstag.js:6
g @ VM70 jstag.js:6
lookupIabConsent @ VM70 jstag.js:6
(anonymous) @ VM70 jstag.js:4
n.load @ VM70 jstag.js:1
(anonymous) @ VM70 jstag.js:9
(anonymous) @ VM70 jstag.js:9
VM70 jstag.js:4
GET
HTML https://stanza-d.openx.net/w/1.0/acj?o=7053247922&callback=OX_7053247922&ju=https%3A//comeallwithin.createaforum.com/general-discussion/&jr=https%3A//comeallwithin.createaforum.com/general-discussion/&auid=538572629&dims=1054x969&adxy=0%2C2223&c.events=&res=1920x1080x24&plg=pm&ch=UTF-8&tz=0&ws=1100x150&ifr=1&tws=1054x969&bi=83fdf493-01a7-4148-abcb-8828bd8dd93a&ba=1547940984&mt=1&nl=150%2C146%2C48%2C64%2C71&ul=164%2C172%2C53%2C76%2C91<br
/>net::ERR_BLOCKED_BY_CLIENT
j.load @ VM70 jstag.js:4
(anonymous) @ VM70 jstag.js:4
f @ VM70 jstag.js:6
(anonymous) @ VM70 jstag.js:6
g @ VM70 jstag.js:6
lookupIabConsent @ VM70 jstag.js:6
(anonymous) @ VM70 jstag.js:4
n.load @ VM70 jstag.js:1
(anonymous) @ VM70 jstag.js:9
(anonymous) @ VM70 jstag.js:9
#Post#: 21267--------------------------------------------------
Re: White Outs
DIR By: CreateAForum
Date: January 20, 2019, 8:17 am
---------------------------------------------------------
Do you have any strange bbc code on that page? I am trying to
think what would cause it. I see a timeout/memory issue in my
logs.
#Post#: 21270--------------------------------------------------
Re: White Outs
DIR By: DOKEEFFE
Date: January 20, 2019, 11:53 am
---------------------------------------------------------
It's always when attempting to go to the
HTML https://comeallwithin.createaforum.com/general-discussion
page.
No other page has been reported.
I changed it originally to make the colours more "Harlequins",
but I've made no changes to the headers/footers or layout in
months. I occasionally change the .jpg displayed for the forum
but that's it. As I said, I turned off the headers/footers and
the problem was still there.
Someone suggested that it might be something malformed in the
advert stream, which is why I wasn't getting the issue using
edge but was using chrome. Someone else said, not surprisingly,
they weren't getting the issue when using the WAP version. But
if it was the advert stream, surely more people would be
complaining?
I have been unable to make to make this reproducible on demand,
and I know that's the first step to being able to solve an IT
support problem.
Right now, as far as I'm concerned, there is no problem, I
refresh the page over and over and every time it works
perfectly. I'll try and check it tomorrow against number of
people using the site and see if there's any correlation.
Sorry, i know that's not a huge amount of help. but I'll keep
trying to find what happens when we get this.
Thanks.
#Post#: 21302--------------------------------------------------
Re: White Outs
DIR By: DOKEEFFE
Date: January 26, 2019, 6:13 am
---------------------------------------------------------
People are now claiming that it is the "/" on the end of
HTML https://comeallwithin.createaforum.com/general-discussion/
that
is causing the problem.
They claim
HTML https://comeallwithin.createaforum.com/general-discussion
gives
no issue.
Can that possibly be true? I've given a couple of links myself
without the "/" on the end, but can I remove it from the
ComeAllWithin
HTML https://comeallwithin.createaforum.com/index.php»Forum
HTML https://comeallwithin.createaforum.com/index.php?action=forum<br
/>page (the bit where you choose your board)
#Post#: 21309--------------------------------------------------
Re: White Outs
DIR By: CreateAForum
Date: January 26, 2019, 3:28 pm
---------------------------------------------------------
I see the possible issue working on a fix.
#Post#: 21321--------------------------------------------------
Re: White Outs
DIR By: CreateAForum
Date: January 27, 2019, 1:03 pm
---------------------------------------------------------
Should be fixed as of yesterday.
#Post#: 21327--------------------------------------------------
Re: White Outs
DIR By: DOKEEFFE
Date: January 29, 2019, 1:36 am
---------------------------------------------------------
Brilliant! The swift response to issues is one of the reasons we
moved our forum here. Thank you.
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