DIR Return Create A Forum - Home
---------------------------------------------------------
social facebook
HTML https://socialfacebook.createaforum.com
---------------------------------------------------------
*****************************************************
DIR Return to: Social Facebook
*****************************************************
#Post#: 88--------------------------------------------------
Welcome to Social Facebook
By: eyeconic Date: April 21, 2018, 8:27 am
---------------------------------------------------------
Forum Welcome
TOPICS
Search Before Posting
Post In the Best Place
Choose A Good Topic Title
Tag Topics Wisely
Include as Much Information as Possible
Link to The Site
Avoid Signatures
Do Not Advertise or Promote Products
Warn About Adult Content
Do Not Bump Posts
Post Code Safely
Posting Large Excerpt of Code
Do Not Offer to Pay for Help
Do Not Offer to Work For Hire
Do Not Post About Commercial Products
Do Not Open Multiple Accounts (Sockpuppets)
Finding Posts
Helping Out
Reporting Threads (Modlook)
Forum Chat
Closing Posts
Being ‘Mod Watched’ or Banned
Deleting / Editing Posts
Deleting / Editing Reviews
Deleting Accounts
Contacting the Moderators
The Bad Stuff…
Before posting, make sure it’s about a self hosted WordPress.org
site and not a WordPress.com site (See WordPress.com vs
WordPress.org to be sure).
These forums are meant for the core application, themes, and
plugins that are distributed on wordpress.org. We do not support
commercial themes or products.
Please read the guidelines and be respectful of everyone.
Search Before Posting #Search Before Posting
Many of the questions that are posted in the forums have been
posted many times before, and get the same answers each time.
Before starting a new thread, search the forums for an answer.
All of WordPress.org has been indexed by Google, so if a forum
search doesn’t result in answers, check in Google too (e.g.
Google for site:wordpress.org/support widget).
If the only topics are similar, but not exact, do not post in
that topic to ask for help.
Top ↑
Post In the Best Place #Post In the Best Place
The forum is split into sections, with each forum having its own
one-line description on the front page.
Choose the most suitable section for a new topic and post in
only one section. Duplicate posts will be removed.
Unless users have the exact same version of WordPress on the
same physical server hosted by the same hosts with the same
plugins, theme, and configurations, then the odds are the
solution for one user will not be the same for another. For this
reason, we recommend people start their own topics.
Choose the most appropriate section from the forum front page.
Start a new topic by clicking the “Add New »” button to the
right of the section’s title.
To post support questions for specific themes or plugins, visit
the WordPress.org directory page for the theme/plugin first and
click on the support link to create a post. This will make it
more visible to the author and making it more clear what the
post is about.
Top ↑
Choose A Good Topic Title #Choose A Good Topic Title
Use an appropriate title when making a new topic.
“Database error creating a new post with Plugin Foobar Active”
is a good title. “URGENT HELP PLS!!!” is not a good title. A
good title can be the difference between getting help and not.
Top ↑
Tag Topics Wisely #Tag Topics Wisely
Tags are a great way to help others find related support
requests, and to help developers keep track of specific
features.
Be considerate of this when tagging topics. The tag “REST API”
would be a great for a topic about the REST API, while “rest” is
common and largely unrelated English word and therefore not a
great tag choice. Avoid very general tags, like “WordPress” and
“problem.” Searching first is a great way to see what tags are
being used by others with similar problems.
Tags should be separated by commas.
Top ↑
Include as Much Information as Possible #Include as Much
Information as Possible
Include details about the hosting environment, WordPress install
(plugins, themes, etc.), and the problem being faced when
posting a topic.
If there are errors, copy them word for word into the post. It’s
best to include the full error than to summarize – sometimes
wording is important. If a plugin was activated or a setting
changed immediately before the error occurred, mention that and,
if possible, exactly what steps were taken.
While screenshots cannot be uploaded, they can be linked to from
places like CloudUp.
Top ↑
Link to The Site #Link to The Site
If a question relates to a specific site or page, and the site
is publicly viewable, provide a link. This will allow people to
see the issue and often leads to faster resolutions.
The forum is not designed to be a link portal; excessive linkage
will be moderated, as will signatures or links with no
associated question.
Links will not get removed any time later, unless in extreme
circumstances. Google will capture links, so if that is a
concern, please don’t link.
Top ↑
Avoid Signatures #Avoid Signatures
As everyone’s username and gravatar is listed alongside their
post, it is unnecessary to provide a signature in the WordPress
forums. Signatures will be removed by moderators.
Top ↑
Do Not Advertise or Promote Products #Do Not Advertise or
Promote Products
The forums are here for providing users with a venue to get help
with problems. Intentionally we do not have any sections for
promoting plugins, themes, services and similar.
Do not create topics with the intent of promoting any of the
above. They will be deleted and accounts will be moderated.
Top ↑
Warn About Adult Content #Warn About Adult Content
Some sites contain content that is not suitable for a general
audience or for viewing while at work. To avoid creating
problems for anyone who is trying to help, please add NSFW to
the topic title of the post, as well as tag the post NSFW, as a
warning if a site falls into this category. Err on the side of
caution. Some volunteers here work for banks.
Top ↑
Do Not Bump Posts #Do Not Bump Posts
Do not bump posts. Bumping a post to “the top” does not help a
topic get noticed. The volunteers who try to answer questions
look for those without replies first. If someone bumps a post,
then it disappears from the ‘No Replies’ view.
We have a list of threads without replies. When a post is
bumped, it becomes harder for it to be discovered and reduces
the chances of getting appropriate help. Some forum helpers use
that list to prioritise over other answered threads.
Moderators will delete bumps they find. This is in order to help
posts get back into the No Replies listing, where they are more
likely to get an answer.
Top ↑
Post Code Safely #Post Code Safely
Posting code in the forums can be tricky. In order for it to be
formatted properly, the code must be enclosed in backticks (`).
To do this, highlight the code in the editor and click on the
“code” button. This feature behaves like blockquotes, and there
is no need to mark each individual line.
Top ↑
Posting Large Excerpt of Code #Posting Large Excerpt of Code
When a large amount of code needs to be posted, it can make a
thread difficult to read. If, for example, an entire php, css,
or JS file needs to be posted, it should be posted on a service
such as Pastebin or Gist and linked in the post.
As for what constitutes a large excerpt, it’s difficult to say.
It is generally easier to read a pastebin/gist than a styled
block of 150 lines of multi-indented code. Scrolling back and
forth, as well as up and down, trying to unpick code via a
cramped code box is a time-consuming activity that distracts
from answering the actual questions.
Top ↑
Do Not Offer to Pay for Help #Do Not Offer to Pay for Help
Any thread that offers any service for money can be closed at
any time. We are not against paid services but these forums are
not the right place for them.
People may seek professional WordPress support from WP Jobs.
Top ↑
Do Not Offer to Work For Hire #Do Not Offer to Work For Hire
Don’t offer to work for hire in replies on these forums. Help on
the forums should be given freely, as in beer.
The WP Jobs board is available for those seeking to find jobs.
We believe that people should be able to make a living based on
WordPress, but the support forums are not the appropriate place
for that.
Top ↑
Do Not Post About Commercial Products #Do Not Post About
Commercial Products
For support of commercial themes or plugins, go to the official
support channel.
In order to be good stewards of the WordPress community, and
encourage innovation and progress, we feel it’s important to
direct people to those official locations. Doing this will
provide the developer with the income they need to make
WordPress awesome.
Forum volunteers are also not given access to commercial
products, so they would not know why a commercial theme or
plugin is not working properly.
Ultimately, the vendors are responsible for supporting their
commercial product.
Top ↑
Do Not Open Multiple Accounts (Sockpuppets) #Do Not Open
Multiple Accounts (Sockpuppets)
Do not open multiple accounts, aka sockpuppets. Sockpuppetry is
often used for nefarious reasons, and as such we ask that you
simply don’t do it. If a sockpuppet account is identified, it
will be banned immediately.
If you are plugin or theme developer, or a representative of a
company involved with WordPress in some way (like a hosting
provider), having separate personal and “business” accounts is
acceptable, we don’t consider that to be sockpuppetry.
Top ↑
Finding Posts #Finding Posts
A list of all posts and replies made by a user can be found on
their profile:
HTML https://wordpress.org/support/users/YOURID/
All logged in users can click on the “Howdy, Your Name” link
found on the sidebar for immediate access.
Top ↑
Helping Out #Helping Out
To assist people who wish to help others, a list of unanswered
topics can be found in the “No Replies” link at the bottom of
the front page. That page is often used by folks to find
questions to answer next. This is also a good reason why nobody
should bump their topics. Bumping is discouraged and bumps may
be deleted by the moderators.
We do not expect everyone to know everything. Questions should
be answered as fully as possible, with as much respect for
humanity as possible. It is not a place for self promotion,
solicitations, or to have a private conversation.
The point of helping out on the WordPress.org forums is to help
out on the forums for everyone. Remember, we don’t want this to
happen. Leave something for the next person who has the same
problem.
Top ↑
Reporting Threads (Modlook) #Reporting Threads (Modlook)
To report a bad (spam etc.) post, add a tag called ‘modlook’ to
the thread. That feed is checked very regularly by the
moderating team.
The modlook tag is only for reporting issues with the forum
itself. Using this tag in the hopes of attracting the attention
of a moderator to a support question to get it answered faster
is considered abuse.
Use the modlook tag on things like spam, people using signatures
in their posts, or duplicate threads. Things that a forum
moderator should see and correct.
Top ↑
Forum Chat #Forum Chat
The #forums channel on slack is available for anyone to come and
post questions about handling questions on the forums, or about
moderator.
The channel is for discussing issues with the support forum
itself, not posting about specific problems with WordPress. It’s
primarily used by forum moderators and other regular volunteers
for discussion of code and behavioral issues on the forums.
Top ↑
Closing Posts #Closing Posts
Posts are automatically closed after 12 months, if there are no
new replies. We also reserve the right to close posts that are
deemed non-productive to the community.
While many times non-productive posts are deleted, sometimes
they have some relevance and instead are closed so the
information remains, but discussion can no longer be furthered.
This includes, but is not restricted to, posts on the following
topics: Hosting recommendations (for or against), off topic
conversations (i.e. non-WordPress), old/outdated topics, clearly
resolved topics, excessive rudeness or antagonism, and requests
for paid support.
Top ↑
Being ‘Mod Watched’ or Banned #Being ‘Mod Watched’ or Banned
The following message will appear if posts are caught as
potential spam, or if an account has been flagged to require
moderation:
This post has been held for moderation by our automated system.
It will be reviewed within 72 hours.
Accounts are set to be moderated when the poster has a pattern
of behavior that is questionable. For example, someone may be
moderated for posting with their signature in a post multiple
times, after being asked to stop. Or as another example, an
account may be moderated if vulgarities are used.
Flagging an account to be moderated is a cool-down tactic used
to allow the account to be monitored while still permitting the
poster to participate on the forums. It just means the poster’s
behavior caught our attention in a slightly negative way, and we
want to keep an eye on them.
If this happens, please be patient. We review and approve all
posts quickly, or edit them and reply, pointing out what’s
wrong.
If actions escalate, users will be banned. There’s no one
specific behavior to point at for this, but essentially if the
poster starts lashing out, calling people names, making
accusations, emailing people nasty messages, or challenging the
authority of the moderators, they will be banned.
Don’t act like a bad person. We expect all posters to behave
like adults. If this is impossible then they will not be
permitted to post on the forums. Attempting to circumvent a ban
will result in a perma-ban.
Harassing anyone via WordPress.org is not permitted, and
violates will be banned from all aspects of WordPress.org,
including plugins, themes, make blogs, and trac.
Top ↑
Deleting / Editing Posts #Deleting / Editing Posts
We reserve the right to delete topics or posts that are
off-topic or detrimental to the community, however it is not the
general policy to edit or delete forum posts unless they are
spam, harassing, illegal, or outright abuse. We will not delete
a post or remove a link just because an Internet search for a
term brings up the forums first.
Users can edit a post for up to 60 minutes from the time of
submission. After that, the post can only be edited by a
moderator.
When a post is made and people contribute answers to an issue,
that then becomes part of the community resource for others to
benefit from and deleting posts removes this added value.
Forum topics will only be edited or deleted at the discretion of
the moderators if they represent a valid legal, security, or
safety concern.
Don’t post things that aren’t 100% okay to be public. We’ll
delete them if we agree it’s a big enough deal, but ‘My SEO!’ is
never an acceptable reason.
Top ↑
Deleting / Editing Reviews #Deleting / Editing Reviews
Plugin and theme reviews are rarely deleted unless the posts are
determined to be made by sockpuppets or harassers.
In general, reviews will not be deleted because they are
negative. A review is someone’s experience with a product, be it
good or bad. It is the responsibility of the developer to reply
and handle complaints as an adult.
Reputation is impacted more by how a person handles complaints
versus how they are treated by users.
Top ↑
Deleting Accounts #Deleting Accounts
Accounts cannot be deleted, not even for obvious spammers, due
to technical limitations of the system.
Usernames cannot be changed either. To use different username,
create the new username and stop using the old one.
There are many systems that your forum account hooks into:
support forums, make blogs, core SVN, plugins SVN, theme SVN,
meta SVN, and so on and so forth. It’s a technical mess and we
know it’s annoying when someone wants to walk away, or regrets
the unprofessional username cocopuff77, but it’s just what we’ve
got right now.
Top ↑
Contacting the Moderators #Contacting the Moderators
If a post needs moderator attention, use the tag modlook
If moderator help is needed in a different manner, the #forums
channel is available in slack.
Following moderators ‘home’ and sending them unsolicited email
is harassment. Moderators are people too and name calling
because they won’t delete a post (or did delete one) is not
welcome.
Threatening legal actions against moderators is a sure way to
get yourself banned from the forums.
Top ↑
The Bad Stuff… #The Bad Stuff…
We need to keep the forums friendly, so, occasionally, topic
content will be moderated. In severe cases, users may be
blocked. This might mean anything from the light editing of some
posts to complete removal of topics and deactivation of
accounts. It should really go without saying, but the following
are likely candidates for moderation or intervention
Do not post email addresses, ask others to post their email or
solicit contacting people off of the forums.
Do not post login information, even test IDs and test passwords.
Do not post simply to request feedback on their site.
Do not post another person’s private information (job, gender,
living situation, location, etc).
Do not ask for admin or FTP access to a server, MySQL, or
WordPress installation. Not even for plugin or theme support.
Do not harass or abuse people. Do not go to their websites, do
not pick out their home addresses, phone numbers, Twitter ID,
Skype ID, Facebook, any social media accounts or ways to contact
them and use it to ask for support. Only use contact methods
explicitly given.
Do not post spam and affiliate links, offensive posts, posts
without content, or flames.
Do not post in all caps.
Do not ask for help regarding premium themes/plugins.
Please note that this list is not exhaustive. Every post is
judged on its own merits.
And that’s all. Enjoy your stay at the forums! Oh.. And, when
you’re done, please mark your topic as “Resolved”. Thanks.
*****************************************************