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#Post#: 18--------------------------------------------------
Appointments campaigns to remember
By: Md Raihan Date: September 14, 2023, 6:19 am
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Now that you know the most important call center KPIs , which
ones are you going to start measuring? Send comment Your email
address will not be published. Mandatory fields are marked with
* Types of call center campaigns, do you know them all? Jan 11,
2023 | Call centers | 0 Comments In a call center you can do
many things. The types of campaigns are renewed from time to
time and with access to a call center you can carry out
different promotional actions according to your objectives.
Today we talk about the types of campaigns in a call Phone
Number List
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center and we tell you everything you can
do to get the most out of your call center. With the actions of
making and receiving calls you can implement different campaigns
that keep your staff busy or that improve the reputation of your
company. Call center: know the 13 types of campaigns
Telemarketing: the best known of all, bases its efforts on
selling and promoting products or services. Customer Support:
Provides widespread support for issues and queries.
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Help Desk: Similar to "Customer Service but focused on solving
specific problems with technical knowledge about the niche .
Telesales: campaign focused on cold sales with specialized
agents. appointments or schedule new periodic consultations.
Payment requirement: campaign focused on the collection of rents
or unpaid monthly payments. Advertising: it bases its activity
on promoting a brand or product without influencing the sale.
Post-sales: management of queries or doubts after a massive
sales campaign. Green number: it is a campaign that is carried
out after catastrophes. Agents are in the role of reassuring and
providing help to callers .
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