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[Important] Banned from ShatteredCraft? Read this first!
DIR By: MrMan
Date: March 14, 2012, 12:34 pm
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Before writing a request to be unbanned please read this thread
and familiarise yourself with the rules and other relevant
information.
Part One - Format:
Each unban request must be formatted as follows:
The subject line should be your full in-game name including any
tags, in the main body of the unban request use the following:
Your in-game name:
Ban reason as was stated in-game:
Admin who banned you:
When you were banned:
If you do not know the answer to any of the questions above,
write 'Unknown' or an approximation.
This information alone is not enough however, it is also
required that you write supporting comments. If you dispute your
ban you must state clearly what happened from your point of
view, if you do not dispute the ban you must address your
actions accordingly. So if you have been banned for using cheats
for example you will need to acknowledge the use of cheats,
confirm they have been removed and assure us that you will not
use them again.
If you make an unban request without following the formatting
rules it will be denied or delayed.
IMPORTANT: Information that should not be included in an unban
request:
Your IP address or other personal information such as your email
address.
Your opinion about being banned.
Your opinion about the admin who banned you or the staff as a
whole.
Any other information that is not relevant to the unban request.
Part Two - Further Information:
There are a number of reasons why players may receive a server
ban, some of those reasons are as follows:
Using cheats and modifications that give you an advantage over
other players;
Constantly Rulebreaking;
Constantly flaming;
Constantly ignoring admins;
Abusing scripts;
Directly benefiting from rule breaking by another player and not
reporting it, such as keeping cheated weapons or money;
Exploiting a bug or glitch in the game to give yourself an
advantage;
Telling other players how to use cheats or exploit bugs;
Encouraging or inciting players to break the rules;
Advertising or promoting other game servers;
Any breaches of the rules that are repeated or on-going;
Account sharing;
Trading in-game items or money for real life currency;
Players will often use various excuses to avoid prolonged
punishment, it should be noted that we will not accept the
following excuses:
Another person accessed your account and broke the rules in your
absence.
You forgot to turn off a cheat program when entering
ShatteredCraft or activated it by mistake.
You used a cheat for what you perceive to be a legitimate reason
such as movie making or defending yourself against another cheat
user.
ShatteredCraft is known to take a lenient approach to players
who have been banned but are open and honest about it, it is in
your best interests to admit to the rule breaking immediately
and thus secure the earliest possible unban date. If after
investigating your case we believe you to be lying we will deny
your unban request.
The following are good ways to ensure your unban request is
either denied or delayed:
Making threats;
Making abusive comments about staff or players;
Lying;
Sending forum PMs to the admin who banned you or other staff
members;
Ban evading;
Arguing about the outcome of your unban request;
The following are good ways to have your ban lifted:
Being entirely honest and open from the outset;
Being patient;
Being respectful towards the admin who banned you and the HQ
staff who will consider unbanning you;
Remaining calm even when you dispute the circumstances of the
ban;
Remember, this is an unban request not a way for you to express
your grievances. If you wish to make a complaint about a member
of staff the only acceptable way to do this is to send an email
to ShatteredCraft@hotmail.se
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