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       #Post#: 24--------------------------------------------------
       It will be necessary to adapt 
   DIR By: abu raihan
       Date: August 30, 2023, 12:52 am
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       An open rate similar to SMS To this day, SMS continues to have
       the highest opening rate over WhatsApp, email or social
       networks. With the RCS, being a very similar system, we could
       see a very similar rate. This point, along with the previous
       ones, make the new RCS system one of the most important
       marketing tools today. Send comment Your email address will not
       be published. Mandatory fields are marked with * Customer
       Service Law: what you should know for your call center June 1,
       2022 | Call centers | 0 Comments.
       The Council of Ministers has just Phone Number List
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       approved the draft Law on Customer Service
       Services . The standard, proposed by the Ministry of Consumer
       Affairs, will be sent to Congress for approval. There are
       several points that you should know if you have a call center or
       if you have a customer service . The law aims to improve
       customer service in all companies, end long waits, reduce the
       use of robots and shorten the limit of days for a resolution.
       The keys to the new Customer Service Law If you have a company
       and it offers customer service, you should be aware of some of
       the new guidelines proposed in this law.
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       If it comes into force, the call centers and also the staff.
       Telephone waiting time: the wait for a call for general
       information, queries or problem solving will be limited to 3
       minutes . It will also affect incidents for companies that
       provide recurring services. Personal and professional treatment:
       a client can demand to be attended by a real person and not by a
       robot. You can also demand to speak with a person with specific
       knowledge about the subject she is dealing with, without having
       to go through other speakers. 24-hour toll-free numbers:
       customer service numbers must be toll-free and calls cannot be
       forwarded to pay phones.
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