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       #Post#: 23--------------------------------------------------
       Customer service numbers must
   DIR By: abu raihan
       Date: August 30, 2023, 12:51 am
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       An open rate similar to SMS To this day, SMS continues to have
       the highest opening rate over WhatsApp, email or social
       networks. With the RCS, being a very similar system, we could
       see a very similar rate. This point, along with the previous
       ones, make the new RCS system one of the most important
       marketing tools today. Send comment Your email address will not
       be published. Mandatory fields are marked with * Customer
       Service Law: what you should know for your call center June 1,
       2022 | Call centers | 0 Comments The Council of Ministers has
       just approved the draft Law on Customer Service Services .
       The standard, proposed by the Ministry of Consumer Affairs, will
       be sent to Congress for approval. There are several points that
       you should know if you have a call center or if you have a
       customer service . The law aims to improve customer service in
       all Phone Number List
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       companies, end long waits, reduce the use
       of robots and shorten the limit of days for a resolution. The
       keys to the new Customer Service Law If you have a company and
       it offers customer service, you should be aware of some of the
       new guidelines proposed in this law . If it comes into force, it
       will be necessary to adapt the call centers and also the staff.
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       Telephone waiting time: the wait for a call for general
       information, queries or problem solving will be limited to 3
       minutes . It will also affect incidents for companies that
       provide recurring services. Personal and professional treatment:
       a client can demand to be attended by a real person and not by a
       robot. You can also demand to speak with a person with specific
       knowledge about the subject she is dealing with, without having
       to go through other speakers. 24-hour toll-free numbers:  be
       toll-free and calls cannot be forwarded to pay phones.
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