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#Post#: 1900--------------------------------------------------
Re: You really had to say that?
DIR By: Giggle Loop
Date: March 16, 2012, 9:39 am
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--- Quote from: Zilla link ---
>
> By how she was dressed, I think she was the manager or at most
a keyholder.
--- End Quote ---
Was she... The Key Master? ;D
#Post#: 1901--------------------------------------------------
Re: You really had to say that?
DIR By: HeatherMuoz
Date: March 16, 2012, 10:05 am
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--- Quote from: Giggle Loop link ---
>
> [quote author=Zilla link=topic=170.msg1896#msg1896
date=1331905219]
> By how she was dressed, I think she was the manager or at most
a keyholder.
--- End Quote ---
Was she... The Key Master? ;D
[/quote]
LOL When dh used to be a store manager for them years and years
ago, they used to call them key holders. But I would have
preferred that, Key Master, has a nice ring to it. Maybe that's
why she was so bitter?
#Post#: 1904--------------------------------------------------
Re: You really had to say that?
DIR By: Nova Lady
Date: March 16, 2012, 10:13 am
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She should have just left it alone, as you weren't upset.
I couldn't have helped myself from saying something to her.
I do hate the "Customer is always right" thing that some places
subscribe to....but this takes it too far the other way. I get
arguing about it if you were whining or insisting on getting
compensation out of it. But you were about to leave, a happy
customer and all. She didn't need to say anything at all.
#Post#: 1905--------------------------------------------------
Re: You really had to say that?
DIR By: Nerdling
Date: March 16, 2012, 10:17 am
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Well, that's pretty much the training video of "how not to help
a customer." I think you were fine, and I understand why you
don't shop there!
I feel for the cashier, though. I bet that's a routine part of
the job there.
#Post#: 1906--------------------------------------------------
Re: You really had to say that?
DIR By: HeatherMuoz
Date: March 16, 2012, 10:37 am
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--- Quote from: Nerdling link ---
>
> Well, that's pretty much the training video of "how not to
help a customer." I think you were fine, and I understand why
you don't shop there!
>
> I feel for the cashier, though. I bet that's a routine part
of the job there.
>
--- End Quote ---
I was trying to figure out why she even involved that lady at
all. The only thing I can think of is that maybe the lady saw
her getting the letter and asked what happened? Who knows. Dh
(this kind of stuff pisses him off) wrote a letter to corporate
as he remembered from managing there years ago that a customer
complaint was a huge no no. Will see.
#Post#: 1908--------------------------------------------------
Re: You really had to say that?
DIR By: Nerdling
Date: March 16, 2012, 10:53 am
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My guess is that the woman spotted her on her way back to swap
it out or had requested to be notified of any issues with
returns or what-have-you.
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