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#Post#: 115--------------------------------------------------
STO Knowledge FAQ
By: RaiderOne Date: January 31, 2016, 7:50 pm
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THIS IS DIRECTLY FROM THE ARCGAMES WEBSITE
Star Trek Online is a free-to-play (F2P) MMORPG set in the Star
Trek universe and includes customizable ships and characters
from the United Federation of Planets, Klingon Empire, and
Romulan Republic, as well as ground and space game-play. Players
can also design and create their own content to share with their
friends and the entire Star Trek Online community using The
Foundry toolset.
Q: What is Free-to-Play?
Simply, anyone can play Star Trek Online at no cost. No
subscription is required. You don't even have to buy the game.
You can download and play for free! In the Free-to-Play model,
players have the option to purchase services, items and content
to customize their game-play. These purchases expand upon an
already complete experience and allow you to further customize
your characters and enjoy the game in new ways. You can access
this new material in the C-Store and use ZEN to make your
purchases.
Q: Will I need a credit card to play?
No. However, should you wish to purchase items from the C-Store,
you’ll need a valid credit card, PayPal account, direct debit or
other supported payment method.
Q: What is the C-Store?
The C-Store is an in-game virtual goods shop from which you can
purchase items to enhance your Star Trek Online experience. For
example, you can buy Retrain Tokens (which allow you to
reorganize your character advancement choices), new costume
pieces, Captain Rename tokens, premium ships, and much more! You
can view a catalog of items currently available for purchase
inside the Star Trek Online game. To access the C-Store in-game,
simply click on the inverted triangle in the lower right-hand
corner of your mini-map interface. Then select "Visit the
C-Store" to begin browsing.
Q: What is ZEN?
ZEN is the currency you use to purchase goods and services from
the C-Store. You can purchase ZEN online via one of several
payment methods. You do not need to purchase ZEN to play Star
Trek Online.
Q: What is Dilithium? How do I earn it?
Dilithium replaces the old "Marks" and "Emblems" of Star Trek
Online. Your current Marks, Badges, and Emblems will be
converted into this new single currency. All standard ships that
previously cost energy credits will now cost Dilithium. In-game
stores which currently take Marks and Emblems will now take
Dilithium as well. Instead of receiving free ship tokens,
players will now receive Dilithium through natural play which
can be used to purchase ships and gear. Ships purchased with
Dilithium will be character unlocks, while ships which are
purchased using ZEN will be account unlocks, similar to the way
things unlock with energy credits, marks or emblems today.
Q: I would still like to subscribe. Can I?
Absolutely. We offer an entirely optional subscription for
players who prefer it. Players who are currently subscribed will
remain subscribed until they choose to unsubscribe. We call all
subscribers Gold Members. All Gold Members receive special
access to content and services that may not be freely available
for Silver Players. Please see our Features Matrix for more
details.
Q: What are the differences between Silver Players and Gold
Members?
Silver Players are the Star Trek Online players who have opted
to play the game without subscribing. They have full access to
the game, but prefer the free-to-play model. Gold Members are
players who have elected to subscribe or continue subscribing to
Star Trek Online. The Features Matrix describes these
differences in more detail.
Q: How do I become a Gold Member?
If you choose to subscribe or continue subscribing to Star Trek
Online, you automatically become a Gold Member. If you're a
Lifetime Subscriber, you're also considered a Gold Member. If
you are not a Gold Member but would like to become one, you may
subscribe via your account management pages on this official
website.
Q: I'm currently a regular or Lifetime subscriber to Star Trek
Online. Where do I fit in?
Regular subscribers become Gold Members automatically.
Subscribers are charged a regular fee based on one of the
several subscription options they have chosen. Lifetime
subscribers, also Gold Members, are those players who have opted
to pay a single one-time fee for Gold Membership. If you stop
subscribing, you become a Silver Player. Not all of the features
that characters on a Gold account have may be available to
Silver Players. Lifetime subscribers also become Gold Members
automatically and will not be charged a continuing subscription
fee. Basically, nothing changes for Lifetime subscribers: They
continue to have complete access to the same content, items and
episodes the way they always have.
Q: I’m a loyal subscriber. What will happen to my Veteran
Rewards?
Veteran Rewards will remain in place for subscribers. Those who
have earned these rewards will be able to keep them. These
rewards are only available to players who choose to subscribe to
Star Trek Online. For more information regarding Veteran
Rewards, please see our Veteran Rewards page.
Q: I used to have an active subscription to Star Trek Online.
Can I play my existing characters as a Silver Player?
Your characters are still available, but they may not be able to
use all features that are available if you were to be a Gold
Player.
Q: I canceled my Star Trek Online subscription, but I'm
interested in becoming a Silver Player. Will I have the same
access to the game as I did previously?
Your characters are still available, but they may not be able to
use all features that are available if you were to be a Gold
Player. Additionally, Gold Members and Silver Players differ in
Star Trek Online. A player who previously subscribed to Star
Trek Online and then returned to game as a Silver Player will
not have the same exact features provided to Gold Members. The
Features Matrix describes these differences in more detail.
Q: If I decide to downgrade from Gold to Silver, what happens to
all my stuff?
Characters will remain when switching from Gold to Silver.
However, not all features that character had during Gold
membership may be available to Silver players. Please note that
we never delete character data. If a Gold Member cancels his or
her subscription and decides to restart it at a later date, all
of that Member's characters and associated items will be intact.
Q: What type of in-game mail and chat restrictions do Silver
Players have?
Silver Player chat and e-mail is rate-limited (though you would
likely never see the limit if you chat or e-mail normally). They
cannot use broadcast chat and may only send private messages
("tells") to players who are their friends. These restrictions
are in place to curtail spammers. More information can be found
in the Features Matrix.
Q: Will there be any changes to the C-Store now that STO is
going free-to-play?
Yes. We'll be reviewing the content and prices of goods on offer
in the C-store. This includes prices for ships at all tiers. For
now, we know that some previously purchasable playable species
will soon be free (Ferengi, Rigelian, Pakled, Tellarite), and
others (Liberated Borg, Joined Trill, Federation Klingons) will
be earned through other means. If you have already unlocked
access to any C-store items, including playable species, you
will retain that access in the free-to-play transition.
PLEASE NOTE: Subject to change. We're continually implementing
improvements and changes and may alter the free-to-play
experience significantly based on user feedback.
#Post#: 116--------------------------------------------------
Re: STO Knowledge FAQ PART II
By: RaiderOne Date: January 31, 2016, 7:56 pm
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THIS IS DIRECTLY FROM THE ARC GAMES WEBSITE
Subject to Change
We're continually implementing improvements and changes and may
alter the free-to-play experience.
Create a Guild
Create a Guild - Silver = Limit goes away when any of the
following is met: 20 hours of aggregate play across all
characters, account has ever had a subscription, account carries
a ZEN balance, account has made a C-Store purchase.
Energy Credit Storage Limit
Energy Credit Storage Limit - Gold = 1 Billion Energy Credit Cap
Energy Credit Storage Limit - Silver = 10 Million Energy Credit
Cap. An EC Cap upgrade may be purchased from the C-Store.
Dilithium Refinement Cap
Dilithium Refinement Cap - Gold = Gold Members refine Dilithium
automatically upon logging in, up to one week's worth of
dilithium.
Dilithium Refinement Cap - Silver = Silver Players must log in
and refine Dilithium manually each day.
Additional Bridge Officer Slots
Additional Bridge Officer Slots - Gold = *Earned at the Lt.
Commander, Commander, and Rear Admiral, Lower Half Ranks.
Additional slots may also be purchased in the C-Store.
Additional Bridge Officer Slots - Silver = *Earned at the
Captain and Rear Admiral, Lower Half Ranks. Additional slots may
also be purchased in the C-Store.
Max Free Inventory
Max Free Inventory = Overall max purchasable slots at 198.
Max Free Bank Inventory
Max Free Bank Inventory = Overall max purchasable slots at 234.
Account Shared Bank Slots
The Account Shared Bank is accessible from any Bank console and
your bridge’s Ready Room. Only non-bound and Bind to Account on
Equip items may be stored in the Account Shared Bank.
Account Shared Bank Slots
Account Shared Bank Slots - Gold = Additional Account Shared
Bank Slots may be purchased in the C-Store up to 120.
Costume / Uniform Slots
Costume / Uniform Slots- Gold = Players start with two slots. A
third slot unlocks after joining a fleet. Additional Slots
available for purchase in C-Store.
Costume / Uniform Slots - Silver = Players start with two slots.
A third slot unlocks after joining a fleet. Additional Slots
available for purchase in C-Store.
Foundry Creator Access
Foundry Creator Access - Silver = The Foundry can be unlocked
with purchase of Foundry Project Slots.
Playable Foundry Content
Playable Foundry Content - Gold = Additional Foundry slots may
be unlocked using Dilithium or purchased in the C-Store.
Playable Foundry Content - Silver = Additional Foundry slots
may be unlocked using Dilithium or purchased in the C-Store.
Veteran Rewards
Veteran Rewards - Gold = Gold Members get access to special
Veteran Rewards.
Priority Login
Priority Login - Gold Members are placed in the front of the
login queue.
In-Game Chat
In-game Chat - Silver = Rate limited, broadcast chat restricted,
private messages only to friends. Limits go away when any of the
following is met: 20 hours of aggregate play across all
characters, account has ever had a subscription, account carries
a ZEN balance, account has made a C-Store purchase.
In-Game Mail
In-game Mail - Silver = Rate limited, can only send to friends.
Limits go away when any of the following is met: 20 hours of
aggregate play across all characters, account has ever had a
subscription, account carries a ZEN balance, account has made a
C-Store purchase.
Monthly Stipend
Promotional Points differ from ZEN in that they can only be used
in Star Trek Online. ZEN, however, may be used across all
Cryptic Studios' games.
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