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#Post#: 22--------------------------------------------------
STO TEST SERVER
DIR By: RaiderOne
Date: December 11, 2015, 11:35 am
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Test Server FAQ --> What is the Test Server?
-->courtesy of ARC<--
The Star Trek Online Public Test Servers are where we'll be
previewing and testing all of our latest content before making
it available on Holodeck. Much
of the content may be unpolished and potentially buggy - after
all, that's the point of putting it on a Test Server. We greatly
appreciate Bug Reports and
feedback on this content so that we can refine and perfect it
before putting it live.
There are two Test Servers: Tribble and Redshirt. Please be
aware that Tribble will be used to test new code while Redshirt
will be used to test builds that are heading to Holodeck. While
Tribble will almost always be available to play on, Redshirt may
be taken offline for periods of time between builds.
How do I access a Public Test Server and transfer a character to
it?
1.Navigate to the Tribble Test Server page and log in with your
account credentials.
2.Read through the information on the page and click the 'Sign
up!' button at the bottom.
3.Select a character you wish to transfer from the "Character"
drop-down menu and select which Test Server you want from the
"Server" drop-down menu.
4.Click 'Copy Character'.
5.Log into STO and select either Tribble or Redshirt from the
drop-down menu.
6.Once patching is complete, click 'Engage'.
If you are having trouble transferring a character or receive an
error message when transferring please keep the following in
mind:
•If you are currently logged into the game with the character
you are trying to transfer you will need to log out first before
transferring.
•If you have transferred numerous characters to the Test Server
previously you may need to delete one or two to free up space
for a new transfer.
Do I get to keep the progress I make on my test character and
transfer it back to Holodeck?
Because Tribble and Redshirt are only test servers any progress
you make cannot be transferred back to your character on
Holodeck.
When will downtime for Tribble/Redshirt occur?
Downtime will happen on-the-fly, unlike Holodeck. This means
that if we have a new patch or maintenance that needs to happen,
we won't wait for our standard time. Instead, the maintenance
will occur almost immediately, after a notification has been
made to anyone playing on that particular Test Server.
Will there be posted updates for Tribble/Redshirt, and if so,
where?
There will be Release Notes for both Test Servers, just like for
Holodeck. You can find the Tribble Release Notes here and the
Redshirt Release Notes here.
The Tribble/Redshirt option is gone when I look for it in the
launcher. What happened?
Don't worry, it's likely that the Test Server is down for
maintenance or the team is preparing a new patch for it.
Nothing happens when I select Tribble/Redshirt in the launcher!
What should I do?
Please try closing the launcher and reopening it which should
resolve this issue.
Can't I just copy over my LIVE directory to the Tribble/Redshirt
directory?
It's true that you will be adding 10 GBs to your hard-drive to
play on the Test Servers. When you patch to Tribble/Redshirt,
let the launcher do its thing, that's fastest and least
problematic approach.
What if I get stuck or need help with something? Will there be
any GM support if I require assistance?
There will not be any significant GM support for Tribble or
Redshirt. This is the true new frontier of STO and as such you
will need to be a bit more independent. GMs will not generally
be available to offer any assistance on Tribble/Redshirt so they
can offer more dedicated assistance to players on Holodeck.
How should I report bugs I find on a Test Server?
First, file a Bug Report in-game when you encounter the bug by
typing /bug. This will give us all sorts of useful information
as to what was occurring at the time of the bug that might help
us track down the problem. Once you've submitted the Bug Report,
please make a post regarding the bug in the Tribble Public Test
Forums, and include the ticket number if you've got it. Bugs
found in Tribble can be posted here and bugs found in Redshirt
can be posted here.
The QA team will be on these forums a lot, so doing this will
allow you to bring bugs directly to their attention.
I made a Bug Report and I made a new thread to discuss it on the
forums! Why isn't my bug fixed yet?
Our apologies. Some bugs take longer than others to fix, owing
to severity and the development schedule. Just know that we take
all bug reports seriously and are looking into it.
I'm trying to log into Tribble/Redshirt but I'm being asked for
a one-time verification code, what is this?
This is related to Account Guard which is designed to help
prevent unauthorized access to your account. For more
information about Account Guard, please see our FAQ.
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