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#Post#: 23484--------------------------------------------------
Re: is web app down?
DIR By: gladiatorrrrrr
Date: May 2, 2014, 7:20 am
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aha....sorry
#Post#: 23486--------------------------------------------------
Re: is web app down?
DIR By: Hopnut
Date: May 2, 2014, 7:36 am
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--- Quote from: gladiatorrrrrr link ---
>
> guys not to trying to upset you but chrome works well for me,
IE is causing trouble
>
--- End Quote ---
Thanks for the tip Glad. I will try Chrome more and see if that
is any better. Both seemed as bad when I tried them before.
#Post#: 23494--------------------------------------------------
Re: is web app down?
DIR By: guest15
Date: May 2, 2014, 10:07 am
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am on chrome and have to refresh many times to get in
#Post#: 23655--------------------------------------------------
Re: is web app down?
DIR By: Hopnut
Date: May 8, 2014, 4:12 pm
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I am finally, finally, finally talking to EA about the webapp.
To what end I am unsure.
I had to wait over an hour for an advisor.
Let's see what they have to say for themselves....
EDIT:
Free premium gold pack. So that's nice.
If I could log into the web app I could open it.
I ask when it will be fixed...they tell me this
"Since our developers are working day and night before the end
of this month web app will be fixed. "
I ask why some people I know can access it ok... and they tell
me this:
"That is the issue some players can access web app some cannot
and this issue is affecting all consoles."
Then they recommend this:
"I suggest that please minimize visiting web app you might have
in game issues with FIFA 14. Yesterday i tried to access web app
traded my player an i did not have my coins and my player was
gone."
So stay off it, even if you can log into it?? Bunch of jokers.
EDIT 2:
Complained some more, got another pack. ;D
The got told I could have a game for free. Followed URL and it
is just a free game.. free to anyone!
Unbelievable...
Ask for more compensation and got told this:
"If only i can provide you more i will please do understand that
my grant button here in my end is already grayed. "
His button is greyed. Bummer. LOL
But don't worry guys....
"Don't you worry FIFA 14 is bieng fixed day and night for all
the players around the globe."
Well that's a massive relief then... Phew.
And also...
"Please do understand our developers are the once responsible
and i am affected to with the issue. Web app is being fixed
don't you worry and FIFA 14 is for all consoles."
Not sure what the hell that last bit means!! :D
EDIT 3:
Got into webapp :D :D
Packs had sh!t all in them
No surprise there then.
EDIT 4:
Still pushing for more compensation... nothing giving here
now...
"I am looking for another way and current situation got us
cornered. I understand what you feel right now please wait for
your compensation this month web app will be fixed."
He is looking for another way... dammit.. but he's cornered
guys... cornered.
What's a guy to do?
Just messing with the guy now... stretching it out for as long
as I can... See how long he'll keep chatting...
EDIT 5:
Hmmm. not long then....
I say....I need more compensation. I am not happy.
And suddenly...
"There may be a problem communicating with Rafael Agustin.
Please wait while your chat is transferred to another EA
Advisor."
But... good news chaps...
"Please do understand that the same issue is being reported by
the players around the globe our specialist is receiving
millions of contact within a week and our specialist is doing
the best they can and they will compensate us after the fix."
Untradeable free packs INCOMING!... well.. once the webapp is
fixed.
So, never.
EDIT 6:
Oooh, onto a new advisor now... Carlos.
Let's see what Carlos can help me with today.... after the last
guy just dumped me. ;D
Well Carlos is going to take a looksey on his own account.. see
if he gets any errors...
"Hmm, I can see that I am also receiving the same error message
that you're receiving."
Hmmm indeed Carlo... Odd that you should get the same message.
What a fncking massive coincidence!!
EDIT 95:
Ooh, another free pack, now from Carlo.
Cheers Carlo ;D
Oh, and a little push, and another one Premium Pack.... he just
realised!!
This is panto season.
Accidentally pressed F5 on the chat window instead of the Webapp
there.... and back to a 60 min wait to talk to someone!!!
:D :D :D
Oh well... four packs. Not a bad evening's work, as a
background task
#Post#: 23656--------------------------------------------------
Re: is web app down?
DIR By: KoolKiwi
Date: May 8, 2014, 6:19 pm
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LOL ... !!!! Really had me chuckling there mate!
And ... true to form now my 170k winning bid on Martinez is
stuck completeing :D :D :D
#Post#: 23659--------------------------------------------------
Re: is web app down?
DIR By: beuk
Date: May 8, 2014, 11:52 pm
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great story Hop ;D
I'll only need about 22 premium packs to compensate my normal
trading revenue...if you can't get on on this hour of daym when
the hell does it work?
#Post#: 23661--------------------------------------------------
Re: is web app down?
DIR By: Hopnut
Date: May 9, 2014, 2:28 am
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:D
Now I just need to get onto the webapp to see what's in those
last two packs.
#Post#: 23667--------------------------------------------------
Re: is web app down?
DIR By: gladiatorrrrrr
Date: May 9, 2014, 11:59 am
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Funny hop. Although if you think of it it is actually a disgrace
#Post#: 23668--------------------------------------------------
Re: is web app down?
DIR By: Hopnut
Date: May 9, 2014, 1:57 pm
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--- Quote from: gladiatorrrrrr link ---
>
> Funny hop. Although if you think of it it is actually a
disgrace
>
--- End Quote ---
Oh yes, it is a shocking disgrace mate. But if I don't laugh at
them, I'd cry.
I sit here sometimes and think, there must be something we can
do as consumers.
Any other product type and we'd have some kind of recourse to
take.
Video gaming as a new emerging market (relatively) is evolving
from a disc with software on it, which if it doesn't work, you
return it to the store.. into an online service provision, which
you cannot return to a store when it doesn't work.
If your TV subscription service stopped working, or your
broadband connection ceased, you'd threaten you provider with
cancellation of your subscription payment.
With online gaming there is no subscription, and so nothing to
threaten them with. No consumer power.
You'd struggle to return the disc on these grounds, as the
'game' works. Nothing wrong with the disc.
This is a new area, with no defined consumer rights as far as I
can tell.
The only consumer action is to not buy the next disc in the
franchise.
Frustrates the hell outta me.
#Post#: 23671--------------------------------------------------
Re: is web app down?
DIR By: guest15
Date: May 9, 2014, 3:48 pm
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is web app back or is it down for good ? still getting the sorry
message...
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