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       #Post#: 63--------------------------------------------------
       The possibility of including images
       By: abu raihan2 Date: August 30, 2023, 3:12 am
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       One step ahead in marketing The RCS system is, if possible, even
       more interesting for marketing than SMS . graphics, interactive
       buttons or codes takes the possibilities to another level. Of
       course, it is a more user-friendly system, which can easily
       respond or confirm an appointment. Who confirms an appointment
       via SMS? Nobody! With RCS things will change, as user
       interaction will be simpler and more intuitive. An open rate
       similar to SMS To this day, SMS continues to have the highest
       opening rate over WhatsApp, email or social networks. With the
       RCS, being a very similar system, we could see a very similar
       rate.
       This point, along with the previous ones Phone Number List
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       make the new RCS system one of the most
       important marketing tools today. Send comment Your email address
       will not be published. Mandatory fields are marked with *
       Customer Service Law: what you should know for your call center
       June 1, 2022 | Call centers | 0 Comments The Council of
       Ministers has just approved the draft Law on Customer Service
       Services . The standard, proposed by the Ministry of Consumer
       Affairs, will be sent to Congress for approval.
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       There are several points that you should know if you have a call
       center or if you have a customer service . The law aims to
       improve customer service in all companies, end long waits,
       reduce the use of robots and shorten the limit of days for a
       resolution. The keys to the new Customer Service Law If you have
       a company and it offers customer service, you should be aware of
       some of the new guidelines proposed in this law . If it comes
       into force, it will be necessary to adapt the call centers and
       also the staff. Telephone waiting time: the wait for a call for
       general information, queries or problem solving will be limited
       to 3 minutes .
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