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       #Post#: 142--------------------------------------------------
       Topics can identify whether
       By: Himon kumar Date: September 12, 2023, 5:29 am
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       If users who mention product Likewise, if satisfaction levels
       are high with this service, you can look for alternatives to add
       even more value to it. Monitor your competition with Speech
       Analytics Another interesting feature of Speech Analytics is the
       mention of competitors. By adding other brands that provide the
       same service as yours, it is possible to map the impact of
       competitor strategies on consumer perception.
       In other words, if the name of a company in your segment is
       always mentioned by the public, you can know if the brand's
       value is lower than yours, if the delivery is more satisfactory
       or the service is more optimized. This way, your Phone Number
       List
  HTML https://b2cfax.com/blog/page/11/
       agents can adjust their speech,
       offer discounts or highlight their differences compared to the
       competition. Create topics with Artificial Intelligence Topics
       in Speech Analytics let you know whether agents are following
       the service script.
  HTML http://zh-cn.phonenumberuk.com/wp-content/uploads/2023/09/Pink-Colorful-Digital-Marketing-Presentation_page-0001-300x169.jpg
  HTML https://b2cfax.com/blog/page/11/
       With this option, you can create markers that automatically
       appear in calls as the steps are followed by the agent. For
       example: The company's service script is: greeting, ask for the
       name, find out what you need, negotiate the price and close the
       deal.  these requirements are followed. To do this, you set up a
       “greeting” marker when the agent says “hello, how are you? My
       name is João”, and a “negotiation” marker when you say “do you
       want to know our other plan?”; This way, it is possible to know
       the level of adherence to the script by the attendants.
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