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#Post#: 80--------------------------------------------------
Proximity to the consumer
By: Himon kumar Date: September 9, 2023, 4:09 am
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I suggest you go back a few places Even if the telephone is
sharing space with other means of communication it is what we
turn to when we need an urgent response or when we are very
interested in closing a deal You can test it yourself search
Complain Here for the numbers of complaints from users who did
not have their calls answered If the telephone is not an
important channel why do we value it so much when we are not
answered.
Also read our content on The Importance of Telephone in the
Omnichannel Journey Don t miss any more opportunities that come
over the phone The WhatsApp A survey carried out by Opinion Box
in partnership with Mobile Time Phone Number List
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recorded that of respondents use
WhatsApp to communicate with brands Among the main reasons for
using the app are search for information technical support and
the purchase of products and services.
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WhatsApp is key to an omnichannel journey The communication
channel brings greater by combining the convenience of online
shopping and the proximity between brand and customer The e mail
At some point in your life you must have already used your email
to talk to a company This communication channel is still
preferred by most people even more so when the subject does not
require much urgency.
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