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#Post#: 8182--------------------------------------------------
Latest conversation with support
DIR By: guest215
Date: April 12, 2016, 1:22 pm
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h0tr0d
Sent on 04/11/2016 10:40 AM
We also seem to have an issue with zombies “teleporting” they
move 3 steps and then reappear back where they started and that
occurs multiple times.
This is with 6-7 players online.
Craig
Sent on 04/11/2016 11:09 AM
As for the lag issue, do you have a lot of players accessing the
web-map?
h0tr0d
Sent on 04/11/2016 11:56 AM
Nope only me.
Craig
Sent on 04/11/2016 12:44 PM
Were there any recent changes made to the config or mods added
before this issue was encountered? I’m not seeing any resource
shortage issues on the machine at this time, and your server is
currently running on a SSD, so drive I/O speeds are not the
issue.
h0tr0d
Sent on 04/11/2016 2:46 PM
Nothing new since the transfer. Restarted and the first zombie I
saw was within 1 minute and “rubber banding”. 3 people had
logged on by then
Craig
Sent on 04/11/2016 3:40 PM
I’m unsure if this would effect performance, but it seems like a
lot of older files/folders from before A14 are still on the
server. It may not be a bad idea to clean up the folders, on the
chance that they may be in-use by the server and causing issues.
This would entail removing all folders except the config and
save (and Data folder if your server has changes there) and
reinstalling the game’s core files with Alloc’s fixes added
afterwards.
h0tr0d
Sent on 04/11/2016 3:43 PM
I suppose. Didn’t affect performance on the other server with no
SSD. I suppose i’ll try format c:
Craig
Sent on 04/11/2016 3:54 PM
Are there any changes to the Data folder’s xml files that you’d
like backed up before we try this?
h0tr0d
Sent on 04/11/2016 9:03 PM
nope, this is what we r seeing
HTML https://youtu.be/MzEpbF9dLQw
and this is with minimal people, we didnt get lag until 20+ last
server.
this one I log in with 2 and I see this instantly
h0tr0d
Sent on 04/12/2016 12:08 AM
OK. So we did a vanilla install with a validate files.
I then reinstalled Alloc’s fixes.
No CBSM, no mods, nothing but vanilla. EAC on. rubber banding
occurs.
No cbsm, no mods, vanilla. EAC off. NO banding,
It could also be the accumulation of steamids…read here.
HTML https://7daystodie.com/forums/showthread.php?40030-Alpha-14-4-u534p1&p=417557&viewfull=1#post417557
Started up our old seed with all player files older than 30,days
deleted. EAC off. Banding.
I really think it has to do with steam ids as when we started
the new seeds only 3 steamids generated.
Also, is it possible with the game being the bottleneck that the
SSD actually hurts us?
h0tr0d
Sent on 04/12/2016 12:53 AM
Region files are not the issue as 3 people on a new seed
uncovered little.
Modified .xmls are not the issue.
CBSM didn’t affect anything.
My conclusion is it is the STEAM IDS they now spam us with which
didn’t exist prior to A14; EAC which has caused issues in the
past; or the server.
The issue with a new seed is once the STEAM ids accumulate the
problem would return if in fact that is the issue.
Whatcha think?
We will do a new seed shortly; I think it is a band-aid because
for some reason they altered something. Perhaps they offloaded
the cpu load to VRAM? I have gotten out of VRAM errors and I
sport 2 Titan Z cards. Many players get out of Texture memory
issues and other memory related errors.
Maybe they’re using some sort of indexing to simulate faster
performance at the cost of resources… who knows.
What type and how much RAM and VRAM does the server have?
Jeff.S
Sent on 04/12/2016 7:12 AM
Sorry to hear you are having so many issue’s , I checked the
machine and every thing looks fine .
If you are going to make a new seed , lets just move your server
to a new machine with a brand new install .
With your approval i will install you fresh and add alloc fixes
for you .
Let me know .
h0tr0d
Sent on 04/12/2016 8:30 AM
does the machine have the same specs? Also, is there limited RAM
and/pr VRAM/and/or virtual memory? if RAM is limited and people
are sharing virtual memory; this could be an issue.
I’ll get back with you on the new seed after Jahson and I have a
chance to talk today if that is ok.
Jeff.S
Sent on 04/12/2016 11:52 AM
There is no current ram limit set on your server , Some
company’s using virtual machines may only allow a certain
amount of ram , I can assure you that is not the case here . Did
you test the server it played fine for me . I did validate and
restart also .
Alloc fixes is updated as well .
I checked the memory usage of your server and it was not real
high .
h0tr0d
Sent on 04/12/2016 12:15 PM
I was merely curious about the RAM.
It always runs smooth with EAC off on a new seed. But if we
start a new seed as people play on that seed the STEAM IDS that
you should see in our output_log.txt will accumulate and the
issues crop up again.
Everytime a player joins it spams the steamIDS of every player
that will log in.
If there is no difference in the server you would transfer us
too I’d be interested in trying it.
However, there remains the question of why we had no
rubber-banding, even at 30 players, on the slower machine. That
has not been explained.
h0tr0d
Sent on 04/12/2016 2:10 PM
I’d like to, if you would, run a test.
I’d like to keep this server with our files.
Copy the files while keeping them here back to our previous
server.
Allow us to play there and see what happens. Because before the
move we had no rubber-banding.
So…if we don’t have the issues we have on the older previous
server, I’d think that may tell us something.
Worth a shot?
#Post#: 8183--------------------------------------------------
Re: Latest conversation with support
DIR By: guest215
Date: April 12, 2016, 1:22 pm
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I wanna run the seed back on our old server. if it runs with no
"rubber-banding" I'm thinking that should tell us something.
#Post#: 8184--------------------------------------------------
Re: Latest conversation with support
DIR By: Madman
Date: April 12, 2016, 2:51 pm
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--- Quote ---
> I’ll get back with you on the new seed after Jahson and I have
a chance to talk today if that is ok. - h0tr0d
--- End Quote ---
Thanks for all of the effort h0tr0d! I have a dinner appointment
tonight after work so I won't be on until later. Do whatever you
need to do. You don't need my permission for anything. ;)
#Post#: 8186--------------------------------------------------
Re: Latest conversation with support
DIR By: guest215
Date: April 12, 2016, 3:02 pm
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Craig
Sent on 04/12/2016 2:59 PM
Do you recall the machine’s name that your server was originally
on? I can’t seem to find it noted in your ticket.
h0tr0d
Sent on 04/12/2016 4:01 PM
sure
nosecone.bluefangsolutions.com
connecting to 69.162.77.66:2121
Server is down, are you doing this now?
#Post#: 8188--------------------------------------------------
Re: Latest conversation with support
DIR By: guest215
Date: April 12, 2016, 3:26 pm
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Craig
Sent on 04/12/2016 4:07 PM
We did not stop the server. Did you want us to go ahead and do
this now since it is stopped though?
h0tr0d
Sent on 04/12/2016 4:25 PM
Please.
I want to keep a copy on spoilsport though so we can go back
quickly if need be please.
#Post#: 8190--------------------------------------------------
Re: Latest conversation with support
DIR By: guest215
Date: April 12, 2016, 3:51 pm
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Craig
Sent on 04/12/2016 4:35 PM
Starting on this now. I’ll respond back once this has been
completed.
Sent on 04/12/2016 5:25 PM
Server files have been copied to nosecone. It’s coming up for a
test now.
#Post#: 8192--------------------------------------------------
Re: Latest conversation with support
DIR By: Gerick
Date: April 12, 2016, 5:46 pm
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No rubberbanding as of yet.
The only thing I can imagine is that perhaps because the servers
are in different physical locations, they would be behind
different gates, network switches, port configurations, so on
and so forth. ( I believe the last conversation you posted had
mentioned that the SSD server was in New York? )
So maybe a port that Unity or EasyAntiCheat is needing to use is
being forwarded, triggered, or utilized in some strange manner?
In so far as I can remember, for example, a port can only be
forwarded to one machine at a time after the NAT gateway.
I'm not cisco certified, but I would wager that since the files
transfer and work just fine on the test server compared to the
New York server, that it's a network configuration / hardware
environment issue for the rubberbanding.
Of course, I had frame drops on the old server, the test server,
and the new york server, but I think we can definitively say
that the rubberbanding is an environment variable.
#Post#: 8196--------------------------------------------------
Re: Latest conversation with support
DIR By: guest215
Date: April 12, 2016, 6:16 pm
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I think the minibike was the issue.
And players who log in for the first time on a seed can cause
fps spikes so people affected have to log.
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