DIR Return Create A Forum - Home
       ---------------------------------------------------------
       Innsane - The Independent Innkeeper Forum
  HTML https://innsane.createaforum.com
       ---------------------------------------------------------
       *****************************************************
   DIR Return to: General Discussion
       *****************************************************
       #Post#: 541--------------------------------------------------
       Lesson learned. Charge the card first!
       By: Arks Date: May 22, 2024, 6:31 pm
       ---------------------------------------------------------
       Alabama guest left a dress in the closet and, of course, will
       pay to have it shipped home.
       I said no problem, I'll charge to your card on record for the
       cost.
       Boxed it up, drove it to local UPS store, and paid to ship it
       back. Charged $4 over the $8 UPS fee for my trouble.
       Card bounced!! Insufficient funds for a $12 charge!!
       Lesson learned. In the future, charge the card before returning
       the left item.
       They don't know me. I'd fly to Alabama, rent a car and drive to
       their house and slash their tires in revenge! It's not the
       money, it's the principle! I'm furious!
       Of course, I expect they'll apologize and pay. I sent a secure
       online payment link for the amount due, so they can use a
       different card. But yet another lesson learned!
       #Post#: 542--------------------------------------------------
       Re: Lesson learned. Charge the card first!
       By: gillumhouse Date: May 22, 2024, 7:56 pm
       ---------------------------------------------------------
       Do you use Square for credit cards? I just send an invoice. I do
       the fulfillment for my rail-trail foundation for our lamps & tea
       lights we are selling. I box it up take it to the post office
       and come home and create the invoice (yes, I DO just mail it
       when at the post office.) which they put in their numbers. After
       I get the e-mail the invoice is paid, I tell them it is in the
       mail. I mailed one to California AFTER sending the invoice
       thinking the $10 we had been charging for postage would cover
       it. It actually cost almost $18. I have been "eating" the
       postage on these anyway but that one was harder to swallow - the
       Square invoice payment goes straight into the foundation bank
       account so they (foundation) pay the fee for Square & get the
       postage money as an extra since I do not file for reimbursement.
       *****************************************************