DIR Return Create A Forum - Home
---------------------------------------------------------
Innsane - The Independent Innkeeper Forum
HTML https://innsane.createaforum.com
---------------------------------------------------------
*****************************************************
DIR Return to: General Discussion
*****************************************************
#Post#: 1128--------------------------------------------------
New Reservation Key Enhancement
DIR By: Arks
Date: August 21, 2026, 7:39 pm
---------------------------------------------------------
I recently made a Reservation Key enhancement request that John
implemented and it's helping me a lot. I'll share incase some
others can use it.
I've never taken same day reservations with ResKey, since I
don't want surprise reservations coming in after I've gone to
bed or away from the computer for a few hours.
All these years, when I get a same day question "Do you have a
room available tonight?" I have to write back that yes, the X
room is available, it $ plus tax. If you want to book, I'll need
your name, email address, phone number, etc.
Then I waited for them to maybe send the info, then manually
enter all their data in the reservation and send a link for them
to make payment.
With the changes John made, I now handle it this way:
- Select on the Availability screen the room I want to put them
in.
- Select Add Reservation
- On the Reservation page, set the Status to Cancelled
- Select More (lower right beside Correspondence), select Links
and copy the Booking Link
- Send the guest the Booking link
They can now make a reservation just like they normally would,
entering all their personal info and making their payment. When
they pay, the reservation status automatically changes from
Cancelled to Confirmed.
I keep checking things for a while, and if/when the payment goes
through, I send them their arrival instructions just like I
normally do.
#Post#: 1129--------------------------------------------------
Re: New Reservation Key Enhancement
DIR By: JimBoone
Date: August 22, 2026, 5:31 am
---------------------------------------------------------
Arks seems like a good enhancement to me. I watched with
interest when you made the request. I usually read the RK forum
each morning along with this one. I don't do same day bookings
either as cleaning depends on the timing fitting my daughter's
schedule.
*****************************************************
Page 1 of 1