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       #Post#: 544--------------------------------------------------
       USER FACTS
       By: eba95 Date: August 9, 2010, 3:48 am
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       User Facts
       * The average business user
       receives 25 email messages per day;
       increasing 10% per year
       * The average business user
       spends 2.6 hours per day reading
       and responding to email
       * 38% of employees have sent an
       e-mail without the required
       attachment
       * 34.1% of users open an e-mail by
       5 pm
       * It takes 77 minutes a week for an
       employee to manage their mailbox,
       such as cleaning out old messages
       and filing old messages or
       attachments
       * It takes 27 minutes for a user to
       delete or archive enough messages
       in order to be able to use the e-mail
       system again after hitting a “quota
       limit”
       * It takes 8.2 minutes for a user to
       find an email that is older than two
       weeks
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