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#Post#: 51--------------------------------------------------
Phoenix Service Software 2011.38.003.46817 [UPDATED 27/9/2011]
DIR By: abhitheracer
Date: October 24, 2011, 11:39 am
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Phoenix Service Software 2011.38.003.46817 (rel v 27/9/2011)
Password: genuine
Main component versions in the release:
• DK2 Driver Version 07.14.0.25
• Nokia Connectivity Cable USB Driver Version 7.1.45.0
• Flash Update Package 2011.34.000
• FLS-x Drivers Version 2.09.28
• FUSE Connection Manager v 2011.34.1
MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION
2011.24.2.46258
New Products added
• RM-814, RM-815, RM-816, RM-781, RM-832, RM-833, RM-834,
RM-761, RM-762, RM-799, RM-800, RM-764, RM-778
New features
• New version of FUSE connection Manager
• New version of Flash Update Package
• New version of Autotuning components
• New version of Product API
• New version of Connectivity Cable Driver
• Support for Windows 7 64 bit version (Note: FLS- 5 drivers do
not support 64 bit OS, so phones using FLS-5 /USB_FBUS
connection can not be serviced in 64 bit operating systems)
• New installation package with MS Visual C++ 2010
Error Corrections & changes
• Installation package now includes MS Visual C++ 2010
Redistributable Package. Installation will happen automatically
when Phoenix_Service_Software_2011_38_3_46817.exe is run.
• The Envira Tool ( The ZIP package generator in Help /
Troubleshooting – menu) updated
• Correction to DCT-4 autotuning with Willtek / Aeroflex test
equipment detection. Testers were previously identified only if
they reported themselves as Willtek. Testers are now identified
also as Aeroflex.
• Improvements to Product Code changes with simultaneous
flashing. Readiness to flash future “USB Only” – concept phones
added. NOTE: Please see product specicic documents for
information on the restrictions of product code changes with
“flash” – option, especially in the cases of Software downgrade
with Tucson system!
• Updated label printing components
• Support for long product codes
Please note:
• Microsoft DOT.NET version 2 Service Pack 2 is now the minimum
requirement. Phoenix installation will check PC for the DOT.NET
version and update it automatically when PC has online
connection. Without online connection, old DOT.NET versions must
be updated manually.
• New common data package location in use. Please see document
SR1315 in KICS Information Center for further information.
• All Nokia Service Software Applications will use following
location for product specific data:
- Windows XP: C:\Documents and Settings\All Users\Application
Data\Nokia\Packages
- Windows 7: C:\Program Data\Nokia\Packages
• Please see articles SR1774 and 1786 for more information on
the use of Nokia Data Package manager – tool, and article SR1854
for more information on the Nokia Service Application Manager
Tool.
• During installation, Data Packages should be installed in
these directories, if they install to any other location by
default. target folder for local data packages can be changed in
the installation wizard manually
• This version contains the latest Tucson components. Therefore
it is not necessary to use Tucson Add-On Installation Packages
• Before you start Phoenix or Care Suite installation to Windows
7 the User Account Control (UAC) should be turned off from
Windows Control Panel settings.
• For more information concerning new options in “Firmware
Update” – menu and their use, Please see documents SR1313 and
SR1659 in KICS Information Center.
• Tucson operations combined with “flash” – option are now
handled in the same way as “refurbishment”, which requires Mass
Memory Content File to be available.
• Use of Flash option simultaneously with product code change
for USB Only phones is restricted. It is recommended to flash
phone separately with Firmware Update. Please refer to product
specific instructions.
• Connection media to FLS-5 must be configured to be “USB_FBUS”,
after FLS-4 support has been removed FBUS does not work anymore
with FLS-5
• Install and use the latest available product specific data
packages or flash bundles
KNOWN ERRORS & LIMITATIONS
• Software downgrade with Tucson system is only possible for BB
5.0 products supporting the Data Package 2 concept.
• Flashing with setup FLS-5, SS-46 and product specific adapter
is not supported anymore. FLS-5 can be used with other product
specific cables and adapters, but not with SS-46 Interface
Adapter.
• If you install old DCT-4 data packages, Flash Update Package
File installation path may be wrong. This is caused by very old
DCT-4 data packages which contain Flash Update Package and
overwrite current information during installation. If you
experience problems when updating FPS-x prommers, please check
that Phoenix “Prommer maintenance” is looking for the files from
the correct location which is “C:\Program Files\Common
Files\Nokia\Tss\Flash”. If not, Phoenix will show error “Update
via ini – file failed”. In this case, select “Update” from that
Phoenix “Prommer maintenance” – UI, browse to correct directory
and select “fpsxupd.ini” for all other prommers except the
FPS-8.
• Refurbishment flashing and product code change for RX-51
product requires SX-4 card to be available.
• FPS-21 flashing for RX-51 works only with TCPIP connection.
FPS-21 prommer with new HW version 11 has been released to
correct this. Sales pack code is 0089J83 , old HW version is not
delivered anymore. Please see article SR1856 in KICS Information
Center for the latest FPS-21 User Guide Document
• Please refer to product specific documents and instructions
concerning the limitations of the RX-51 product
• RX-51 flashing does not work when CU-4 is used
• RX-51 Product Code changes work only without FLASH option,
please flash phone separately
• When version 2010_12_8_42304 or newer with FUSE connection
manager is installed on top of older Phoenix versions, there may
be an additional delay of several minutes when you start Phoenix
for the first time. Please wait patiently; Phoenix will start
after configuration is finished.
• When using Data Package download functions with online
connection, download times may occasionally be long. This is not
caused by Phoenix (or Care Suite). The download speed from
online servers is occasionally is known to be slow, depending on
how data is buffered on caching servers.
• After you close Phoenix, it may not restart. To rectify this:
- Use Windows Task Manager to manually shut down phoenix.exe and
FuseService.exe processes, or optionally restart your PC
• It is not possible to program Mass Media Content file to some
devices over direct USB cable connection, due to the large size
of the file. For these models a feature called “Media Check” has
been implemented. When this type of product is connected to
service software / PC via direct USB cable the refurbishment
option will be disabled. Please use a flash prommer.
• To be able to use the help files in Windows 7 you need to
install Windows Help program (WinHlp32.exe) for Windows 7. Ways
to locate WinHlp32.exe:
- Start Phoenix with online connection to Internet, select
“Help” and “Phoenix help”. Click the “Microsoft Help and
Support” website link. Download WinHlp32 and install it.- Go to
HTML http://www.microsoft.com
. Type “WinHlp32″ to “Search
Microsoft.com” – field. Locate Windows Help program
(WinHlp32.exe) for Windows 7 and install it
• When using flash prommers, only one connection type to one
prommer is allowed. Please use either NFPD USB or NFPD TCPIP
connection to one prommer, not both connections to same prommer
5. INSTALLATION
• If you have Phoenix External 2007.4.6.170 or older you must
uninstall it before installing this release.
• Download Phoenix_Service_Software_2011_24_2_46258.exe
application file to your computer (e.g. C:\TEMP).
• Close all other programs.
• Disconnect all flash prommers and phones which may be
connected to PC via USB connection (reconnect them only after
Phoenix installation has been completed)
• Run Phoenix_Service_Software_2011_24_2_46258 and follow
instructions on the screen to install Phoenix Service Software
• If your PC does not have Microsoft DOT.NET version 2 Service
Pack 2 or newer, and PC is not connected to internet you must
update DOT.NET manually to the required version. When PC has
online connection, DOT.NET will be updated automatically.
• Connect a dongle (PK-1, PKD-1, FLS-4S, FLS-5) when message
appears on the screen
• If you are prompted to update any existing driver or file
versions, select “yes”.
• Depending on the operating system, the PC may require
rebooting.
• Allow Windows to register the Phoenix components.
• Open Phoenix, use FUSE Connection Manager to configure
connections depending on the tools you use
• If you use CU-4, please pair the connection with service
adapter by selecting “pair with service adapter” – option
• Update your prommer with the latest software included in this
installation package.
• Install and use the latest available product specific data
packages or flash bundles
Supported operating systems and user rights
• Windows XP Service Pack 1 or higher
• When installing Phoenix into Win XP you must have local admin
rights.
• When using in Win XP, user must have power user rights.
• Windows 7 32 Bit version
• Windows 7 64 Bit version
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