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#Post#: 110377--------------------------------------------------
No Government Gateway account?
By: Brenda_R2 Date: February 19, 2026, 11:48 am
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Just curious.
I used to have a Government Gateway account (or whatever they
call it these days) but it was deleted for some reason. I think
I hadn't used it for three years or something.
I can't recreate an account because I don't possess any of the
items the Government regards as valid to prove who I am - oddly
enough, the Government don't seem to have any problem garnishing
over £1k a month from my salary so I guess deep down they really
do know who I am.
My driving licence is an old school paper version and I don't
have any form of photo id.
If I were to receive an MCOL claim form, what are my options
given that I can't reply to it online?
Thanks in advance.
#Post#: 110380--------------------------------------------------
Re: No Government Gateway account?
By: DWMB2 Date: February 19, 2026, 11:58 am
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Using the MCOL service is not mandatory.
If you either couldn't create a government gateway account, or
were unwilling to take the steps required to create one, then
you could conduct all correspondence by post.
Documents can also be sent via email, but due to repeated issues
we have seen with documents sent by email not being received by
the central CNBC mailboxes, we generally advise against
submitting AoS and defences by email.
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