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#Post#: 110035--------------------------------------------------
Dartford Charge - A282 Trunk Road Dartford Crossing Northbound
DIR By: driver24
Date: February 17, 2026, 4:56 am
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Hello,
I received a Dartford Charge (PCN) that claims that my car has
been driven on The A282 Trunk Road Dartford Crossing Northbound
on 13 January 2026 at 19:22pm.
I was at work in the office on 13 January 2026 and left the
office at around 16:30pm and got home around 17:30pm. I
currently live in Hendon, NW9.
My car was parked in West Hendon and no one else has access to
it.
I am 100% certain that I was at home that day and could not have
been crossing the Dartford crossing.
I have no business being on that side of London.
Below are the images of the PCN I received through the post. The
images of my car isn't clear on the letter and they have not
provided digital images.
To me it looks like on one of the pictures that it says
13/01/2025.
In addition, one of my front headlights stopped working in
December 2025. In the image below, you can see that both
headlights are working.
Is this a common mistake that happens with the Dartford charge?
and how do I go on about resolving this?
Dartford charge/PCN:
HTML https://imgpile.com/p/AmYMpPi#RU3zYb6
PCN Image of car (back):
HTML https://imgpile.com/p/AmYMpPi#L6gJSN4
PCN image of car (front):
HTML https://imgpile.com/p/AmYMpPi#Xo3giQl
Many thanks
#Post#: 110054--------------------------------------------------
Re: Dartford Charge - A282 Trunk Road Dartford Crossing
Northbound
DIR By: fraser.mitchell
Date: February 17, 2026, 6:18 am
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Two things cause this sort of situation, (1) number plate
misread, and (2) criminal cloning of the number plates.
DART are normally reasonable on this sort of thing, so first
thing to do is to phone them and tell them you have not been
over the DART crossing for many (months/years). Ask them to
check their camera images. If they confirm they are correct,
some criminal toerag has cloned your plates, so you need to
report this to the police and get a crime number which you can
quote on your representations against the PCN. If DART prove
obdurate, you'll need to take them to the Traffic Penalty
Tribunal and should win there.
#Post#: 110067--------------------------------------------------
Re: Dartford Charge - A282 Trunk Road Dartford Crossing
Northbound
DIR By: driver24
Date: February 17, 2026, 7:40 am
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Thanks for the advice. What's the best way to get high quality
images from them? Is it something that I can achieve by calling
them up ?
#Post#: 110073--------------------------------------------------
Re: Dartford Charge - A282 Trunk Road Dartford Crossing
Northbound
DIR By: fraser.mitchell
Date: February 17, 2026, 8:05 am
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--- Quote from: driver24 link ---
>
> Thanks for the advice. What's the best way to get high quality
images from them? Is it something that I can achieve by calling
them up ?
>
--- End Quote ---
Maybe. But phone them anyway to query their numberplate read,
stating you have a PCN where the photos of your numberplate are
unreadable. Say you suspect they have misread the plate.
#Post#: 110139--------------------------------------------------
Re: Dartford Charge - A282 Trunk Road Dartford Crossing
Northbound
DIR By: roythebus
Date: February 17, 2026, 2:32 pm
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As others have said, the Dart Charge people are usually quite
reasonable to deal with. I had case of "cloned" or misread
plate. I have a vintage bus MLL738 which was clocked 3 times
using the crossing when I know it was in the workshop at home
with the engine out. when Dart checked their video, it showed an
east European lorry with the same number! that country uses our
now obsolete ABC123 number system.
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