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#Post#: 109781--------------------------------------------------
TFL penalty charge appeal help - Statutory Declaration returned
DIR By: Doginabag
Date: February 14, 2026, 12:18 am
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Hi Forum.
I received a PCB from TFL for failure to pay for using the
Silvertown tunnel as I was unaware that there was a charge on
this route.
I made an appeal through the TFL online system and waited quite
some time to hear back. There does not appear to be a way to
check up on the progress of an appeal and having not heard
anything I assumed it was just a slow process.
I then received a charge certificate letter from TFL stating
that as I have not paid the charge, the discounted amount is no
longer available and I need to pay the full £270!
I called TFL to find out what was going on. They told me that my
appeal had been rejected and that I would have been notified by
email. They confirmed the date and time this email was sent, but
having checked my email (including junk/spam folders) I have not
received this. I explained that had I received it, I would have
paid the fine, which at that point should have been £90, but
they refused to allow me to pay this and insist I pay the full
amount. I asked about continuing the appeal and I was told that
I had to submit an appeal to the traffic enforcement centre.
I found the information on this process, which is far from
straightforward, and submitted the appeal. I have now had a
letter back from the TEC returning my statutory declaration with
the following covering letter.
--- Quote ---
> We can't process your forms as they haven't been completed
properly.
>
> Why we can't process your forms:
>
> PCN XXXXXXXXXX has not been registered with TEC so we cannot
help you. The Local/Charging Authorities send us files to
register penalty charges. A PCN will only show on our system if
the file has been successfully processed.
--- End Quote ---
I have no idea where I stand now and what my next action should
be. Is anyone able to offer any advice please?
#Post#: 109800--------------------------------------------------
Re: TFL penalty charge appeal help - Statutory Declaration
returned
DIR By: RichardW
Date: February 14, 2026, 6:30 am
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As TEC day, you've jumped the gun. You need to wait till it's
registered and then submit the forms. TFL will send an order for
recovery when they do it - but if there are any doubts as to the
post, monitor the TFL website, and when it increases £9 you will
know it's with TEC and you can send the forms off
#Post#: 109802--------------------------------------------------
Re: TFL penalty charge appeal help - Statutory Declaration
returned
DIR By: MrChips
Date: February 14, 2026, 6:51 am
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Agreed - but I think it's £10 addition rather than £9 these
days.
#Post#: 109827--------------------------------------------------
Re: TFL penalty charge appeal help - Statutory Declaration
returned
DIR By: fraser.mitchell
Date: February 14, 2026, 1:07 pm
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--- Quote from: MrChips link ---
>
> Agreed - but I think it's £10 addition rather than £9 these
days.
>
--- End Quote ---
Correct.
#Post#: 109852--------------------------------------------------
Re: TFL penalty charge appeal help - Statutory Declaration
returned
DIR By: mrmustard
Date: February 15, 2026, 4:03 am
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The TfL website shows you the steps taken. Please post the
charge certificate with only the name and address hidden.
#Post#: 109869--------------------------------------------------
Re: TFL penalty charge appeal help - Statutory Declaration
returned
DIR By: stamfordman
Date: February 15, 2026, 10:08 am
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To be clear it is the PCN status timeline you can look at on
their site.
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