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#Post#: 479--------------------------------------------------
Future parking Limited - PCN - Bourton Vale Car park
DIR By: chigz
Date: June 26, 2023, 7:15 am
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Hello,
I recently received a PCN from Future parking ltd for allegedly
parking without paying. This was at the Bourton Vale car park.
Anyone who is familiar with the car park will know its has a
connecting access to the Coop car park, the driver mistakenly
drove through the coop car park to park in a shaded spot in the
Bourton Vale car park (baby on board). When the driver realised
they car parks were different the driver went back and parked in
the Co-op car park and then left again through the Bourton vale
car park exit. So for some reason they have only registered the
driver's first entry and the 2nd exit point.
I wanted to reply by asking them for the full logs but, just
wanted to check how to word this in the right way so not to
cause any future issues with an appeal.
Not sure if the PCN is needed to be uploaded now but can do if
required.
Thank you
#Post#: 529--------------------------------------------------
Re: Future parking Limited - PCN - Bourton Vale Car park
DIR By: DWMB2
Date: June 26, 2023, 5:31 pm
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First step - Edit your post to not reveal who was driving. 'The
driver' drove and you'll deal with the matter as the registered
keeper (assuming you are?).
Yes, let's see the notice you've received. Show us both pages,
redact personal info but leave on all dates and times.
Don't waste time asking for logs - they likely won't provide
them, and it won't stop the clock on their appeal deadline. What
has happened is known as a 'double dip', where their
cameras/systems have failed to record two separate visits and
instead recorded one long visit. Your appeal can state this as
fact. But before firing anything off, let's see the notice
you've received.
#Post#: 645--------------------------------------------------
Re: Future parking Limited - PCN - Bourton Vale Car park
DIR By: chigz
Date: June 30, 2023, 7:37 am
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I have attached the PCN
HTML https://imgur.com/9Yf45Sl
HTML https://imgur.com/vXprRCT
How do i edit the post above i dont see an option?
#Post#: 686--------------------------------------------------
Re: Future parking Limited - PCN - Bourton Vale Car park
DIR By: guest179
Date: July 1, 2023, 11:53 am
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Anyone who is familiar with the car park will know its has a
connecting access to the Coop car park, i mistakenly drove
through the coop car park to park in a shaded spot in the
Bourton Vale car park (baby on board). When I realised they car
parks were different I went back and parked in the Co-op car
park and then left again through the Bourton vale car park exit.
So for some reason they have only registered my first entry and
the 2nd exit point.
Cah you break this down pl. GSV suggests that vehicles can only
go from the Co-op to Bourbon and not the other way. If so then
the driver's route was:
1. In Co-op - just before 2pm and recorded on the Co-op parking
operator's camera;
2. Exit Co-op/in Bourbon; 2pm recorded at least by FPL;
3. Leave Bourbon; presumably moments after 2pm;
4. Enter Co-op 2nd time: before 2.36pm;
5. Exit Co-op/in Bourbon: moments before 2.36pm.
6. Exit Bourbon: 2.36.
If so, then I suggest you need car park logs....but not FPL's!
You find out from the Co-op whether their operator has cameras
trained on the exit to Bourbon.
Then find out from their operator your times in and out(to
Bourbon). If you can then you have a cast-iron defence i.e. the
driver could not be continuously parked in Bourbon and driving
into the Co-op at the same time.
You tell us whether the driver exited the car the first time
they entered Bourbon and for how long the car was within the
limits of their car park(again this might be obvious from the
Co-op operator's data).
#Post#: 688--------------------------------------------------
Re: Future parking Limited - PCN - Bourton Vale Car park
DIR By: John U.K.
Date: July 1, 2023, 1:01 pm
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--- Quote from: chigz link ---
>
>
> How do i edit the post above i dont see an option?
>
--- End Quote ---
--- Quote ---
>
> Future parking Limited - PCN - Bourton Vale Car park
> « on: June 26, 2023, 01:15:48 pm »
Quote
--- End Quote ---
In the heading of your post (as above) as the writer you will
also see a button marked'Modify'. Clicking on this enables you
to edit the post.
#Post#: 758--------------------------------------------------
Re: Future parking Limited - PCN - Bourton Vale Car park
DIR By: chigz
Date: July 3, 2023, 7:06 am
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--- Quote from: John U.K. link ---
>
> [quote author=chigz link=topic=99.msg645#msg645
date=1688128670]
>
>
--- End Quote ---
In the heading of your post (as above) as the writer you will
also see a button marked'Modify'. Clicking on this enables you
to edit the post.
[/quote]
I don't have an option to modify?
[attachimg=1]
This is the timeline of events, I have just read about double
dipping, and looking at the times i think this may have been a
triple dip! As the final correlates with leaving Bourton.
Yes the its one way only.
1. In Co-op - just before 2pm and recorded on the Co-op parking
operator's camera;
2. Used the through road to exit Co-op/in Bourbon; 2pm recorded
at least by FPL;
3. Parked up, sorted out a few things for the wife as she was
feeding our baby. started walking over to Coop to see the
different parking signs. Went back to the car and left Bourton
Vale car; not sure what time but possibly 10 mins?
4. Turned left and went back into Co-op car park for a 2nd time,
minutes after leaving Bourton Vale Car park
5. Left Coop car park using the through road again. Unsure what
time
6. Used the Bourton Vale car park again to turn the car rather
than doing it on the roads. By going through the service station
this time.
HTML https://www.google.com/maps/@51.8857778,-1.7541623,3a,75y,293.95h,87.12t/data=!3m6!1e1!3m4!1ssgR_9n2Tyw-9mgNcciRejw!2e0!7i16384!8i8192?entry=ttu
Hopefully this is now a clear timeline. I have tried contact
Coop to see if they can get me the logs but so far no luck.
Any ideas what to do next?
[attachment deleted by admin]
#Post#: 784--------------------------------------------------
Re: Future parking Limited - PCN - Bourton Vale Car park
DIR By: guest179
Date: July 3, 2023, 3:54 pm
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Why are you so sceptical of the Co-op? Did they say they would
ask for them? Why shouldn't they either do so or suggest to you
to submit a Subject Access Request to the data protection
officer of the parking operator at the Co-op site?
Where the vehicle was and when is not a state secret, it's been
recorded.As the registered keeper you have a legal right to the
information.
#Post#: 819--------------------------------------------------
Re: Future parking Limited - PCN - Bourton Vale Car park
DIR By: chigz
Date: July 4, 2023, 4:06 am
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I am not sceptical, they said they only keep their recordings
for 2 weeks, they don't have a ANPR system. I asked them a week
ago but they forgot to get the records and now they are wiped.
They did speak to the owner of the land and have suggested
appealing saying that I have spoken with the owner of the other
car park and the PCN should be waived, but that is all they can
do.
is there a template I can follow to create my appeal? I know
the wording needs to be correct so don't want to dig myself a
future hole!
Thanks
#Post#: 845--------------------------------------------------
Re: Future parking Limited - PCN - Bourton Vale Car park
DIR By: guest179
Date: July 4, 2023, 8:39 am
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According to GSV this is a camera-controlled car park operated
by Euro Car Parks, nowt to do with the local management.
Now, if they say they wipe data of non-offending cars after 14
days (they have 14 days in which to serve PCNs on offending
cars) then they might not have the evidence you need, in which
case you'll need to pursue FP Ltd.
As regards a template, there isn't one because the issue in
dispute is whether the creditor has the right to enforce against
the driver and in default the keeper which is to do with facts
on the day, not technicalities in notices.
The driver(pl be careful in posting responses not to fall into
the trap of naming or inferring the driver) has an account and
this is all that can be put to FP.
#Post#: 846--------------------------------------------------
Re: Future parking Limited - PCN - Bourton Vale Car park
DIR By: chigz
Date: July 4, 2023, 8:46 am
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Could you help me with what my next steps would be here there in
that case?
Would I post my appeal for review here?
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