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       #Post#: 107810--------------------------------------------------
       Facing SJPN for Speeding - Tried to nominate wife but portal gli
       tched. 
       By: indigo2026 Date: January 29, 2026, 2:00 am
       ---------------------------------------------------------
       Context: My wife was caught speeding in our car (registered in
       my name). I received the Notice to Intended Prosecution (NIP)
       and tried to respond online to nominate her as the driver.
       However, the portal gave me an error saying a response had
       "already been submitted."
       In the chaos of trying to fix this, I misplaced the paperwork,
       but I didn't give up. I’ve spent months persistently trying to
       contact the police to explain the situation and provide her
       details. Despite my efforts, I’m now being charged with:
       1.Failing to provide driver information (Section 172)
       2.Speeding
       I have a full timeline of my attempts to contact them. How do I
       best present this "reasonable diligence" defence to get the S172
       dropped?
       See timeline below:
       21 July 2025 - Wife caught speeding
       7 August 2025 - my Brother receives PCN to my UK address whilst
       I am away on holiday in France. He tells me it looks serious,
       and I ask him to open it on my behalf.
       7 August 2025 -  I immediately access the portal to try to
       respond. When I log in, a message says I have already responded.
       Odd. I decided to wait until I got back to the UK to send the
       paper copy back.
       10 August 2025 - Try to access the portal and message pops up
       saying I’ve already responded.
       25 August 2025 - Back home and can’t find paperwork.
       26th August 2025 - I try logging into the portal again. But
       message pops up stating I’ve already responded.  I contact the
       Central ticket office, explain that I don’t have the paperwork
       and confirmed that Josephine was the driver of the car. Am given
       a generic response (we will contact you in 5 working days)
       I also email the central ticket office directly (as opposed to
       going through the website) I explain the situation and include a
       screenshot of the portal telling me that I’ve already responded.
       No response.
       I try ringing the CTO directly, however it leads to a voicemail.
       I leave a voicemail on the system, explaining the situation, in
       detail. (Josephine was driving the car, I’ve tried the portal
       but it won’t let me in as I have apparently already responded,
       and then reiterate that I’ve lost the paperwork.)
       I read the news, and follow current affairs and I fully
       understand (and am sympathetic to the fact) that policing is
       very stretched at the moment, so I rationalise that there is
       most likely a serious delay in backlog of work that the police
       have to go through.
       12 September 2025 - I have still not had a response, therefore I
       ‘reply’ to my own email to the CTO from the 26th August stating
       ‘ I havent received a reply for this? Please could you confirm
       receipt?’.
       4th November 2025 - I receive my first reply from West Midlands
       Police. They apologise for the delay in replying to my email,
       state that they have checked their system and that there may
       have been technical issues with the Online Portal when I
       attempted to submit my response. They then go on to state that I
       will need to fill out the relevant sections and return the
       paperwork to the CTO through the post. A copy of the notice will
       be sent out to me tomorrow in case I no longer have the
       original.
       4th November 2025 - I reply in less than 10 minutes. Explaining
       that I’ll try and respond on the portal again, and failing that
       will complete the paperwork they were sending out the following
       day. I also asked for clarification that I wasn’t going to be
       penalised for the failure of the computer system as I didn’t
       want it to be flagged as a late response.
       19th November 2025 - After no reply, I ‘reply’ to the last email
       I sent the CTO, explaining that I havent received the promised
       paperwork and whether they could please resend.
       That afternoon the CTO replies, they explain that they note my
       comments and were aware that there are technical issues with the
       online portal. They advised me to complete my paperwork and
       return it to them. They added that a failure to do so may result
       in the matter being passed to the court to be dealt with.
       21st November 2025 - I reply on the email thread, explaining
       that in my original email, and in my last email I had explained
       to them that I don’t have the paperwork and please could they
       resend.
       That afternoon the CTO replies with the same generic message
       that I received a few days prior. They explain that they note my
       comments and were aware that there are technical issues with the
       online portal. They advised me to complete my paperwork and
       return it to them. They added that a failure to do so may result
       in the matter being passed to the court to be dealt with.
       24th November 2025 - I reply, explaining again, that I have told
       them through various means that I don’t have the paperwork. I
       then asked for the following two actions:
       Please could they send the paperwork ASAP.
       Please can this be escalated to a senior member of staff as a
       matter of urgency.
       I explained that it’s not my fault the portal isn’t working as
       it should be, the whole thing has been hanging over my head and
       I would like it sorted as soon as possible.
       No reply.
       28 January 2026 - I receive a SJPN in the post.
       Thank you so much for reading. What advice would you give to me
       in this situation?
       #Post#: 107811--------------------------------------------------
       Re: Facing SJPN for Speeding - Tried to nominate wife but portal
        glitched. 
       By: andy_foster Date: January 29, 2026, 2:23 am
       ---------------------------------------------------------
       Forget the form, forget the portal, what information did you
       actually provide? Providing a vague summary such as "confirmed
       that Josephine was the driver" is a waste of everyone's time.
       In your initial version, you said that you misplaced the
       paperwork. In your chronology, you were trying to use the portal
       in France and in the next entry you couldn't find the paperwork
       when you got home.
       #Post#: 107813--------------------------------------------------
       Re: Facing SJPN for Speeding - Tried to nominate wife but portal
        glitched. 
       By: indigo2026 Date: January 29, 2026, 2:59 am
       ---------------------------------------------------------
       [quote author=andy_foster link=topic=9715.msg107811#msg107811
       date=1769675024]
       Forget the form, forget the portal, what information did you
       actually provide? Providing a vague summary such as "confirmed
       that Josephine was the driver" is a waste of everyone's time.
       In your initial version, you said that you misplaced the
       paperwork. In your chronology, you were trying to use the portal
       in France and in the next entry you couldn't find the paperwork
       when you got home.
       [/quote]
       Hi Andy, Thank you for your reply!
       1. In each correspondence I wrote that Josephine was the driver
       of the car at the time, I also mentioned this verbally when I
       left a voicemail on their system. What information would you
       suggest I should have provided?
       2. The letter was delivered to my address in the UK whilst I was
       away on holiday in France. My brother saw the letter, thought it
       looked serious, so asked me whether he should open it for me. I
       confirmed he could, and he sent me a photo of the first page.
       So, as I was in France, I logged into the portal to try to
       respond straight away. When I arrived back from my holiday in
       france with the intention of submitting the paper copy, however
       my brother had missplaced the letter, meaning I couldn't find
       it.
       Hopefully this answers your questions
       #Post#: 107815--------------------------------------------------
       Re: Facing SJPN for Speeding - Tried to nominate wife but portal
        glitched. 
       By: DWMB2 Date: January 29, 2026, 3:06 am
       ---------------------------------------------------------
       I understand you're obviously not going to (nor should you) post
       her full name on here, but did you provide her full name and
       address at any point?
       #Post#: 107816--------------------------------------------------
       Re: Facing SJPN for Speeding - Tried to nominate wife but portal
        glitched. 
       By: indigo2026 Date: January 29, 2026, 3:11 am
       ---------------------------------------------------------
       [quote author=DWMB2 link=topic=9715.msg107815#msg107815
       date=1769677565]
       I understand you're obviously not going to (nor should you) post
       her full name on here, but did you provide her full name and
       address at any point?
       [/quote]
       In all correspondence, I referred to her in her full name. I
       didn't provide an address, however for what it's worth, I've
       just checked and in my early correspondence, I confirmed my
       address, and then a line down, informed them that my wife
       Josephine (insert second name) was the driver. Perhaps this was
       a mistake on my part to not specifically say that she lived with
       me. Do you think this could hurt my case?
       #Post#: 107831--------------------------------------------------
       Re: Facing SJPN for Speeding - Tried to nominate wife but portal
        glitched. 
       By: andy_foster Date: January 29, 2026, 4:20 am
       ---------------------------------------------------------
       There were potentially two separate potwntial defences - whether
       it was reasonably practicable to provide the required
       information, and whether you had complied with the substance of
       the requirement.
       As you had a facsimile of the first page of the NIP/s.172 it
       would be difficult to argue that it would not have been
       reasonably practicable to name the driver in the form of a
       signed letter, or indeed an email for that matter. Whether the
       police would have "accepted" either of those has little bearing
       on the law - the police are entitled to make reasonable
       requirements as to the information to be provided, and you as
       the addressee are required to satisfy the substance of such
       requirements. For example, if you were the driver, they would
       need a signed response from you (in writing), as that would then
       become admissible evidence in a potential speeding prosecution.
       As you were not the driver, your nomination is merely
       information to direct the next notice, and also to enable the
       nominated person to be sufficiently identified to instigate a
       prosecution if they failed to satisfy the requirements of their
       notice.
       Typically, the police ask for the name, address, date of birth
       and driving licence number of the driver. You started this
       thread 2 hours ago and, despite the amount of dentistry
       required, now you know what information would have been
       "required" - so unless the bench are sufficiently aggravated by
       the police's apparant incompetence, reasonable practicability
       still seems like a long shot as regards the "missing" details.
       That still leaves the question of substantial compliance. Was
       her full name, with a presumption that she resides at the same
       address, sufficient? I would suggest that a quick PNC/DVLA
       search would show that there was only one Mrs Josephine
       Bonaparte living at that address, and fill in the blanks.
       Whether a bench would agree on the day 8s another matter, but
       your options are either to defend the s.172 or somply take the 6
       points on the chin. The speeding charge us about as relevant as
       ehat ypu had for breakfast.
       If someone can dig up Jones v DPP(2004) that might assist the OP
       #Post#: 107847--------------------------------------------------
       Re: Facing SJPN for Speeding - Tried to nominate wife but portal
        glitched. 
       By: indigo2026 Date: January 29, 2026, 5:46 am
       ---------------------------------------------------------
       [quote author=andy_foster link=topic=9715.msg107831#msg107831
       date=1769682056]
       There were potentially two separate potwntial defences - whether
       it was reasonably practicable to provide the required
       information, and whether you had complied with the substance of
       the requirement.
       As you had a facsimile of the first page of the NIP/s.172 it
       would be difficult to argue that it would not have been
       reasonably practicable to name the driver in the form of a
       signed letter, or indeed an email for that matter. Whether the
       police would have "accepted" either of those has little bearing
       on the law - the police are entitled to make reasonable
       requirements as to the information to be provided, and you as
       the addressee are required to satisfy the substance of such
       requirements. For example, if you were the driver, they would
       need a signed response from you (in writing), as that would then
       become admissible evidence in a potential speeding prosecution.
       As you were not the driver, your nomination is merely
       information to direct the next notice, and also to enable the
       nominated person to be sufficiently identified to instigate a
       prosecution if they failed to satisfy the requirements of their
       notice.
       Typically, the police ask for the name, address, date of birth
       and driving licence number of the driver. You started this
       thread 2 hours ago and, despite the amount of dentistry
       required, now you know what information would have been
       "required" - so unless the bench are sufficiently aggravated by
       the police's apparant incompetence, reasonable practicability
       still seems like a long shot as regards the "missing" details.
       That still leaves the question of substantial compliance. Was
       her full name, with a presumption that she resides at the same
       address, sufficient? I would suggest that a quick PNC/DVLA
       search would show that there was only one Mrs Josephine
       Bonaparte living at that address, and fill in the blanks.
       Whether a bench would agree on the day 8s another matter, but
       your options are either to defend the s.172 or somply take the 6
       points on the chin. The speeding charge us about as relevant as
       ehat ypu had for breakfast.
       If someone can dig up Jones v DPP(2004) that might assist the OP
       [/quote]
       Thank you for the detailed reply. I really appreciate it.
       So forgive me if I’m wrong here, but my defence rests on two
       pillars:
       Substantial Compliance and Reasonable Diligence.
       Substantial Compliance: I named the driver (my wife) and
       provided my address as her place of residence as early as
       August. This gave the police everything they needed to issue a
       fresh notice to her.
       Reasonable Diligence: My timeline proves I did everything within
       my power to comply. I attempted to use the portal (which was
       broken), called the office, and sent multiple emails. The
       'failure' to provide the information on the specific physical
       form was a direct result of the police failing to send a
       replacement as promised, despite my repeated requests.
       I can provide evidence of all the communication I've had with
       the police, so with this in mind, and the information I've
       provided. Do you think there's a reasonable chance that my
       argument would stand in court?
       I can't help but feel a sense of injustice here.
       #Post#: 107855--------------------------------------------------
       Re: Facing SJPN for Speeding - Tried to nominate wife but portal
        glitched. 
       By: 666 Date: January 29, 2026, 6:02 am
       ---------------------------------------------------------
       [quote author=indigo2026 link=topic=9715.msg107847#msg107847
       date=1769687204]
       [quote author=andy_foster link=topic=9715.msg107831#msg107831
       date=1769682056]
       There were potentially two separate potwntial defences - whether
       it was reasonably practicable to provide the required
       information, and whether you had complied with the substance of
       the requirement.
       As you had a facsimile of the first page of the NIP/s.172 it
       would be difficult to argue that it would not have been
       reasonably practicable to name the driver in the form of a
       signed letter, or indeed an email for that matter. Whether the
       police would have "accepted" either of those has little bearing
       on the law - the police are entitled to make reasonable
       requirements as to the information to be provided, and you as
       the addressee are required to satisfy the substance of such
       requirements. For example, if you were the driver, they would
       need a signed response from you (in writing), as that would then
       become admissible evidence in a potential speeding prosecution.
       As you were not the driver, your nomination is merely
       information to direct the next notice, and also to enable the
       nominated person to be sufficiently identified to instigate a
       prosecution if they failed to satisfy the requirements of their
       notice.
       Typically, the police ask for the name, address, date of birth
       and driving licence number of the driver. You started this
       thread 2 hours ago and, despite the amount of dentistry
       required, now you know what information would have been
       "required" - so unless the bench are sufficiently aggravated by
       the police's apparant incompetence, reasonable practicability
       still seems like a long shot as regards the "missing" details.
       That still leaves the question of substantial compliance. Was
       her full name, with a presumption that she resides at the same
       address, sufficient? I would suggest that a quick PNC/DVLA
       search would show that there was only one Mrs Josephine
       Bonaparte living at that address, and fill in the blanks.
       Whether a bench would agree on the day 8s another matter, but
       your options are either to defend the s.172 or somply take the 6
       points on the chin. The speeding charge us about as relevant as
       ehat ypu had for breakfast.
       If someone can dig up Jones v DPP(2004) that might assist the OP
       [/quote]
       Substantial Compliance: I named the driver (my wife) and
       provided my address as her place of residence as early as
       August. This gave the police everything they needed to issue a
       fresh notice to her.
       Reasonable Diligence: My timeline proves I did everything within
       my power to comply. I attempted to use the portal (which was
       broken), called the office, and sent multiple emails. The
       'failure' to provide the information on the specific physical
       form was a direct result of the police failing to send a
       replacement as promised, despite my repeated requests.
       [/quote]
       Compliance. In your earlier post you said "I didn't provide an
       address", and subsequently suggested that the police should have
       assumed co-habitation.
       Diligence: there is no requirement to use the specific form. A
       letter suffices.
       #Post#: 107857--------------------------------------------------
       Re: Facing SJPN for Speeding - Tried to nominate wife but portal
        glitched. 
       By: andy_foster Date: January 29, 2026, 6:09 am
       ---------------------------------------------------------
       As I already posted...
       [quote author=andy_foster link=topic=9715.msg107831#msg107831
       date=1769682056]
       Whether a bench would agree on the day is another matter, but
       your options are either to defend the s.172 or simply take the 6
       points on the chin. The speeding charge us about as relevant as
       what you had for breakfast.
       [/quote]
       Previously you indicated that you provided your wife's full
       name, but not her address. Now you appear to be telling us that
       that you specifically told them that she lives at the same
       address as you.
       Reasonable diligence applies when you don't know who was
       driving. Reasonable practicability applies when it is not
       reasonably practicable to provide the information. However, in
       either case, it is not a question of whether you had made a
       reasonable effort, it is whether you could have provided the
       information without exceeding what could reasonably be expected
       of you.
       Technically, substantial compliance is not a defence insofar as
       the offence is not made out. The law does not require you to use
       the form provided, as long as you satisfy the substance of the
       stated requirement.
       N.B. Subject to any statutory defences (such as reasonable
       practicability), an offence is committed if the information is
       not provided at the expiration of 28 days beginning with the
       date of service of the notice (deemed to be 2 working days after
       posting for first class post, unless the contrary is proven).
       You mentioned that your brother received the NIP on 7th August.
       Receipt is irrelevant. Date of service (delivery) is relevant if
       it can be proven, otherwise the date of posting (presumably the
       issue date) is what matters. If you complied with the substance
       of the requirement within 27 days of the date of service (deemed
       or proven), you are golden. If not, can you show that it would
       not have been reasonably practicable to do so within that time?
       .
       #Post#: 107876--------------------------------------------------
       Re: Facing SJPN for Speeding - Tried to nominate wife but portal
        glitched. 
       By: NewJudge Date: January 29, 2026, 7:26 am
       ---------------------------------------------------------
       [quote]If someone can dig up Jones v DPP(2004) that might assist
       the OP[/quote]
       In Jones vs DPP (2004) the principal issue was the complete
       failure to identify the driver. Mr Jones, the recipient of the
       s172 request, stated that the car was used by a number of
       drivers and he could not determine which one was driving at the
       specified time.
       But as an aside the Deputy District Judge who convicted him in
       the Magistrates’ Court held that as he had replied by letter and
       not used the official form provided by the police, he had failed
       to comply with the statutory requirement in that respect. He
       based this on an earlier precedent, DPP vs Broomfield.
       However, the appellant court in Jones found that he had complied
       by providing the required information (all bar the name of the
       driver) in a written and signed letter.
       This had a bearing on the appeal because the DDJ had used that
       alleged failure to support his adverse credibility finding when
       deciding the substantial issue of failing to identify the
       driver:
  HTML https://www.casemine.com/judgement/uk/5a8ff72560d03e7f57ea885c
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