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#Post#: 107713--------------------------------------------------
Re: OPS One Parking Solution STAFFORDSHIRE Parking Charge
Failure to show Disabled Badge
DIR By: InterCity125
Date: January 28, 2026, 10:06 am
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Personally I wouldn't comment on where it WAS parked.
I would keep my comments purely focused on the fact that, "the
vehicle was not parked within a disabled bay" - definitely do
not mention the words 'cross-hatching' or 'hatched area' as that
implies that a different contravention may have occurred and you
do not want to project that narrative in case the matter moves
onto POPLA.
On another note, the T&Cs are ridiculously written from a legal
perspective since there appears to be three sets of T&Cs
depending on which business the driver is attending - each set
of terms is separated by the word "OR" meaning that the
requirement to "park wholly in a marked bay" only applies if you
are using One Stop or The Pets Place - the second and third set
of T&Cs contains no such requirement.
#Post#: 107716--------------------------------------------------
Re: OPS One Parking Solution STAFFORDSHIRE Parking Charge
Failure to show Disabled Badge
DIR By: PCNPlonka
Date: January 28, 2026, 10:15 am
---------------------------------------------------------
--- Quote from: InterCity125 link ---
>
> Personally I wouldn't comment on where it WAS parked.
>
> I would keep my comments purely focused on the fact that, "the
vehicle was not parked within a disabled bay" - definitely do
not mention the words 'cross-hatching' or 'hatched area' as that
implies that a different contravention may have occurred and you
do not want to project that narrative in case the matter moves
onto POPLA.
>
>
> On another note, the T&Cs are ridiculously written from a
legal perspective since there appears to be three sets of T&Cs
depending on which business the driver is attending - each set
of terms is separated by the word "OR" meaning that the
requirement to "park wholly in a marked bay" only applies if you
are using One Stop or The Pets Place - the second and third set
of T&Cs contains no such requirement.
>
--- End Quote ---
Those T&Cs are ridiculous - you're right.
Thanks for your help. I think I'll appeal with
--- Quote ---
>
> I dispute liability for this Parking Charge Notice.
>
> 1.
> There is no signage at the entrance or on the immediate
approach to the site.
>
> On entry, there is no indication that the land is controlled,
that parking is subject to terms, or that a parking charge may
apply.
>
> The only signage is positioned inside the site, past the
entrance, mounted on a wall and not facing incoming traffic and
at the exit.
>
>
> 2.
> The Parking Charge Notice states the reason as:
>
> “Failure to display a valid Disabled badge.”
>
> The inside signage states:
>
> “Vehicles parked within a marked disabled bay must be fully
and clearly displaying a valid disabled badge…”
>
> This wording is explicit. The badge requirement applies only
when a vehicle is parked within a marked disabled bay.
>
> The vehicle was not parked within a marked disabled bay.
>
> The photographic evidence shows:
> • no rectangular bay beneath the vehicle
> • no wheelchair symbol beneath the vehicle
>
> The Parking Charge Notice must be cancelled.
>
--- End Quote ---
#Post#: 107722--------------------------------------------------
Re: OPS One Parking Solution STAFFORDSHIRE Parking Charge
Failure to show Disabled Badge
DIR By: InterCity125
Date: January 28, 2026, 10:31 am
---------------------------------------------------------
Don't forget to leave it a few days before sending the appeal
because you don't want them issuing a second PCN falling inside
the 14 day period for PoFA compliance.
#Post#: 107727--------------------------------------------------
Re: OPS One Parking Solution STAFFORDSHIRE Parking Charge
Failure to show Disabled Badge
DIR By: PCNPlonka
Date: January 28, 2026, 10:43 am
---------------------------------------------------------
--- Quote from: InterCity125 link ---
>
> Don't forget to leave it a few days before sending the appeal
because you don't want them issuing a second PCN falling inside
the 14 day period for PoFA compliance.
>
--- End Quote ---
What's the logic here? Not heard about this before
Thanks
#Post#: 107729--------------------------------------------------
Re: OPS One Parking Solution STAFFORDSHIRE Parking Charge
Failure to show Disabled Badge
DIR By: InterCity125
Date: January 28, 2026, 10:54 am
---------------------------------------------------------
The parking operator does not now who the driver is.
They only have the keeper details.
The keeper cannot automatically be assumed to be the driver as
in many instances a household has a vehicle which maybe
routinely driven by more than one person.
When you enter a private car park, the contract is with the
unknown driver and not the keeper.
PoFA allows a private parking company to shift liability from
the unknown driver to the known keeper so long as certain
criteria is met.
One critical criteria is that the NtK must be served on the
keeper within 14 days of the event - if it is not then there can
never be any keeper liability under PoFA.
In your case there is a very small time window for the operator
to issue a second PCN with an amended contravention (such as
'Not parked in a marked bay') which could be deemed served just
inside the 14 day window.
Non PoFA compliant PCNs are easy to defend when there is no
keeper liability as the parking company has no one to chase.
#Post#: 107730--------------------------------------------------
Re: OPS One Parking Solution STAFFORDSHIRE Parking Charge
Failure to show Disabled Badge
DIR By: PCNPlonka
Date: January 28, 2026, 11:01 am
---------------------------------------------------------
--- Quote from: InterCity125 link ---
>
> The parking operator does not now who the driver is.
>
> They only have the keeper details.
>
> The keeper cannot automatically be assumed to be the driver as
in many instances a household has a vehicle which maybe
routinely driven by more than one person.
>
> When you enter a private car park, the contract is with the
unknown driver and not the keeper.
>
> PoFA allows a private parking company to shift liability from
the unknown driver to the known keeper so long as certain
criteria is met.
>
> One critical criteria is that the NtK must be served on the
keeper within 14 days of the event - if it is not then there can
never be any keeper liability under PoFA.
>
> In your case there is a very small time window for the
operator to issue a second PCN with an amended contravention
(such as 'Not parked in a marked bay') which could be deemed
served just inside the 14 day window.
>
> Non PoFA compliant PCNs are easy to defend when there is no
keeper liability as the parking company has no one to chase.
>
--- End Quote ---
I understand - so if I wait until Saturday 31st January before
appealing, it will prevent the operator from being able to issue
any additional PCNs as they would be outside of the 14 day
window to serve a NtK?
#Post#: 107738--------------------------------------------------
Re: OPS One Parking Solution STAFFORDSHIRE Parking Charge
Failure to show Disabled Badge
DIR By: InterCity125
Date: January 28, 2026, 12:21 pm
---------------------------------------------------------
Correct.
The law allows two days for postage so this means that they have
to issue the PCN within 12 days.
#Post#: 107739--------------------------------------------------
Re: OPS One Parking Solution STAFFORDSHIRE Parking Charge
Failure to show Disabled Badge
DIR By: DWMB2
Date: January 28, 2026, 12:21 pm
---------------------------------------------------------
--- Quote ---
> The 'bay' is the rectangular bit and nothing else.
--- End Quote ---
Unless there is established case law on this point (in which
case: as you were), I fear quite a few county court judges would
take quite a lot of convincing that a hatched area immediately
around a disabled bay, which exists for the purpose of
facilitating disabled access, does not constitute part of the
bay.
I'm not saying I disagree with the argument, just that I think
quite a lot of judges might.
Although if the only images the parking company has are those
already provided, they might not be able to demonstrate much.
The points around the signage are very valid. The convoluted
terms notwithstanding, there's that much crammed onto the
signage that the key terms are very much not prominent!
#Post#: 110346--------------------------------------------------
Re: OPS One Parking Solution STAFFORDSHIRE Parking Charge
Failure to show Disabled Badge
DIR By: PCNPlonka
Date: February 19, 2026, 10:09 am
---------------------------------------------------------
Hi all,
The appeal was rejected, as shown in the following letters:
HTML https://imgbox.com/q3qUXzam
HTML https://imgbox.com/SQeU6jkV
I originally appealed with the following. (I also included a
third point about the convoluted terms of conditions on display)
--- Quote ---
>
> 1.
> There is no signage at the entrance or on the immediate
approach to the site.
>
> On entry, there is no indication that the land is controlled,
that parking is subject to terms, or that a parking charge may
apply.
>
> The only signage is positioned inside the site, past the
entrance, mounted on a wall and not facing incoming traffic and
at the exit.
>
>
> 2.
> The Parking Charge Notice states the reason as:
>
> “Failure to display a valid Disabled badge.”
>
> The inside signage states:
>
> “Vehicles parked within a marked disabled bay must be fully
and clearly displaying a valid disabled badge…”
>
> This wording is explicit. The badge requirement applies only
when a vehicle is parked within a marked disabled bay.
>
> The vehicle was not parked within a marked disabled bay.
>
> The photographic evidence shows:
> • no rectangular bay beneath the vehicle
> • no wheelchair symbol beneath the vehicle
>
> The Parking Charge Notice must be cancelled.
--- End Quote ---
I am thinking about appealing via IAS - does anybody have any
thoughts on this?
The fact that their rejection letter advises that if I do decide
to appeal via IAS then the fine will continue to rise during
that process, I find disgusting.
Thanks all in advance for any advice
#Post#: 110354--------------------------------------------------
Re: OPS One Parking Solution STAFFORDSHIRE Parking Charge
Failure to show Disabled Badge
DIR By: Sander333
Date: February 19, 2026, 10:37 am
---------------------------------------------------------
By all means appeal to IAS but don’t hold your breath as they
have about 4% appeals allowed. You may think it may be
worthwhile to engage should the matter escalate and you have not
just ignored the appeal system. You are under no obligation but
you will probably receive quite a lot of demands for payment but
do not engage with debt collectors and request additional advice
from members of this forum.
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