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#Post#: 106845--------------------------------------------------
Parkingeye PCN - Overstay - Home Bargains Wey Retail Park,
Byfleet (Pure Gym use)
DIR By: petrolhead48
Date: January 21, 2026, 12:49 pm
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Received the below PCN from Parkingeye for using the Pure Gym in
Byfleet on 11th January 2026.
The driver has been using the PureGym in this retail park for
over 2 years, always parking in the same place, and this is the
first time they've received a PCN. It was on a Sunday morning
and they regularly attend at this sort of time. They have never
needed to validate the registration plate in the gym as parking
has always been free, as per the gym staff's instructions.
The PureGym app shows their gym activity history, and concurs
that they were in the gym between the times shown on the PCN.
The alleged contravention is that they overstayed the carpark's
max time limit of 0 hours and 0 minutes, which presumably is
because it's an 'out of hours' time on a weekend morning?
Photos of the carpark signage will be provided this weekend on
Sunday upon the next visit.
Many thanks for any help / advice in advance.
HTML https://i.ibb.co/C59PGTTz/parking-fine-2.jpg
HTML https://ibb.co/qMgJQPPd
HTML https://i.ibb.co/x8dC93dV/parking-fin.jpg
HTML https://ibb.co/zHDn9NDK
#Post#: 106853--------------------------------------------------
Re: Parkingeye PCN - Overstay - Home Bargains Wey Retail Park,
Byfleet (Pure Gym use)
DIR By: RichardW
Date: January 21, 2026, 2:28 pm
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Update your post so that the driver is identified only in the
third person.
You need to get pictures of the signs at the site - GSV is well
out of date. It looks like there might be a no stay out of
hours condition; but if this has changed, or there is now a
requirement to register at the gym, then there should be clear
signs to detail the change.
#Post#: 106864--------------------------------------------------
Re: Parkingeye PCN - Overstay - Home Bargains Wey Retail Park,
Byfleet (Pure Gym use)
DIR By: petrolhead48
Date: January 21, 2026, 3:16 pm
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Updated, and thanks. Will provide photos of the signage this
weekend.
#Post#: 107254--------------------------------------------------
Re: Parkingeye PCN - Overstay - Home Bargains Wey Retail Park,
Byfleet (Pure Gym use)
DIR By: petrolhead48
Date: January 24, 2026, 12:16 pm
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Here is a photo of the sign in the car park:
HTML https://i.ibb.co/Q5xfXcL/Sign.jpg
HTML https://ibb.co/VKkt3NR
On thing to note on the sign - it says "registrations need to be
validated outside of store opening times." PureGym Byfleet is a
24 hour gym so it's effectively always open. Does that, by the
letter of the sign, exempt the parker from the need to validate
their ticket if using the always-open gym?
The parking policy has been changed recently. Previously there
was no need to ever validate a registration number at any time
of any day.
On PureGym's website they now include this caveat:
When visiting outside of the following hours, please validate
your parking using the QR code in the entrance to the club:
Monday-Saturday: 8am - 10pm
Sunday: 10:30am - 4:30pm.
However using WaybackMachine to look at the website in October
2025, that bit of text was not present. So the parking policy
has changed but it wasn't relayed to the gym user / parker.
This has been challenged with PureGym directly and they accept
no liability other than to direct towards the PCN appeal process
with ParkingEye, and to use data from the App to show the gym
session at the time of the parking.
Any suggestions?
Many thanks
#Post#: 107296--------------------------------------------------
Re: Parkingeye PCN - Overstay - Home Bargains Wey Retail Park,
Byfleet (Pure Gym use)
DIR By: ixxy
Date: January 25, 2026, 6:31 am
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What ever is on the PureGym website is largely irrelevant, the
contractual terms the driver agreed to are those on the signage.
The wording around PureGym users is fairly clear, you might get
a judge to agree with your argument about store opening times
but it won't convince Parkingeye or POPLA. If you are contending
the parking Ts & Cs have changed recently you need to be able to
prove it, the PPC should have evidence on when the signage was
changed so if it wasnt recently they will know.
So you have a few choices.
1. Appeal on the grounds the driver was a PureGym user and
forgot to register, this might get it cancelled or a reduced fee
being claimed.
2. Claim the rules have significantly changed recently and
insufficient notice has been given, unless you definitely know
this to be the case I wouldn't appeal on these grounds.
3. Use the usual waffle about the PCN not being fully POFA
compliant and therefore the keeper can't be held liable, this
will result in an appeal rejection.
You've already tried PureGym so that option is done.
#Post#: 107323--------------------------------------------------
Re: Parkingeye PCN - Overstay - Home Bargains Wey Retail Park,
Byfleet (Pure Gym use)
DIR By: DWMB2
Date: January 25, 2026, 2:30 pm
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--- Quote from: ixxy link ---
>
> 2. Claim the rules have significantly changed recently and
insufficient notice has been given, unless you definitely know
this to be the case I wouldn't appeal on these grounds.
>
--- End Quote ---
The fact that the OP has avoided receiving PCNs on previous
visits suggests there's a fair chance this might be the case -
may be worth getting some photos of the entrance. Whilst the gym
have been no help in regards intervening to cancel the charge,
it may be worth asking if they know when the rules changed.
#Post#: 107396--------------------------------------------------
Re: Parkingeye PCN - Overstay - Home Bargains Wey Retail Park,
Byfleet (Pure Gym use)
DIR By: petrolhead48
Date: January 26, 2026, 8:38 am
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Thanks both. PureGym have been contacted asking for the date
when the parking restrictions changed.
DWMB2 I guess you mean a photo of the gym entrance? If so, upon
revisiting the gym on the weekend, this sign is now in the
entrance. It hadn't been noticed before.
HTML https://i.ibb.co/SX0tF1Pd/Puregym-sign.jpg
HTML https://ibb.co/fYtkjK2n
Do you think the best grounds for appeal would be to go with the
driver being a PureGym user who forgot to register, and to add
the additional part about the parking restrictions being
recently changed without insufficient notice?
Thanks
#Post#: 107399--------------------------------------------------
Re: Parkingeye PCN - Overstay - Home Bargains Wey Retail Park,
Byfleet (Pure Gym use)
DIR By: DWMB2
Date: January 26, 2026, 9:02 am
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--- Quote from: petrolhead48 link ---
>
> DWMB2 I guess you mean a photo of the gym entrance?
>
--- End Quote ---
No, the entrance to the car park
#Post#: 107475--------------------------------------------------
Re: Parkingeye PCN - Overstay - Home Bargains Wey Retail Park,
Byfleet (Pure Gym use)
DIR By: petrolhead48
Date: January 27, 2026, 4:57 am
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Won't be back there until next week so will get a photo then.
In the meantime time there's now a useful person at Pure gym to
deal with, and they have confirmed the parking restrictions
changed on the 8th Jan (three days before the parking event) but
weren't given any warning or notice to alert users.
They have also said they're going to try and get it cancelled on
behalf of the driver, so I will keep you updated.
#Post#: 107477--------------------------------------------------
Re: Parkingeye PCN - Overstay - Home Bargains Wey Retail Park,
Byfleet (Pure Gym use)
DIR By: jfollows
Date: January 27, 2026, 5:02 am
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See the code of practice linked to above:
--- Quote ---
> 3.4. Material changes – notices
> Where there is any material change to any pre-existing terms
and conditions that would not be immediately apparent to a
driver entering controlled land that is or has been open for
> public parking, the parking operator must place additional
(temporary) notices at the site entrance for a period of not
less than 4 months from the date of the change making it clear
> that new terms and conditions/charges apply, such that regular
visitors who might be familiar with the old terms do not
inadvertently incur parking charges.
> NOTE: Examples of material changes can include introduction of
parking enforcement where none has previously applied,
introduction of time-limited free parking, or reductions
> in the time limit within which free parking is available.
Given the need to avoid confusion and clutter at entrances the
test is whether the fact that a change has been made is clearly
> signalled to drivers on entering the land and the nature of
the change is clearly displayed thereafter – it may also be
necessary to install repeater notices depending on the scale of
> the premises.
--- End Quote ---
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