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#Post#: 106243--------------------------------------------------
UKPC - Leyton Mill Retail Park, E10 5NH, overstayed by 19 min
DIR By: bono_01
Date: January 16, 2026, 5:51 pm
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Hi everyone,
I’m hoping to get some advice regarding a parking charge notice
I’ve received for an alleged overstay.
I received a parking charge from UKPC for parking at Leyton Mill
Retail Park, E10 5NH, on 16 December 2025. The notice states
that the vehicle overstayed the permitted parking time by 19
minutes.
We were genuine customers at the retail park. During our visit,
we stopped by Costa Coffee and then visited TK Maxx. We do have
bank transactions to prove these visits; however, the
transactions are showing on the following day, not on the same
date as the parking event.
I have not yet appealed or contacted the parking company.
The first notice to the registered keeper was received by post
on 02.01.2026, demanding £60.
The second letter was received by post on 12.01.2026 with the
full amount of £100.
Thanks in advance for any help.
Please see 2 of the letters attached in the links below:
HTML https://ibb.co/0jp0jBrv
HTML https://ibb.co/XxK1qzMM
#Post#: 106258--------------------------------------------------
Re: UKPC - Leyton Mill Retail Park, E10 5NH, overstayed by 19
min
DIR By: Dave65
Date: January 17, 2026, 4:28 am
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If this does go the full length then b789`s usual advice is that
they will most likely discontinue the claim before paying the
court fee.
#Post#: 106261--------------------------------------------------
Re: UKPC - Leyton Mill Retail Park, E10 5NH, overstayed by 19
min
DIR By: bono_01
Date: January 17, 2026, 6:23 am
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Thanks for your reply. At what ground I should state to the
parking company that they should cancel the parking charge?
Thanks in advance
#Post#: 106263--------------------------------------------------
Re: UKPC - Leyton Mill Retail Park, E10 5NH, overstayed by 19
min
DIR By: ixxy
Date: January 17, 2026, 6:42 am
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In many respects it doesnt matter what grounds you use to
appeal, it appears the PCN is POFA compliant so they can hold
the keeper liable. You haven't given us any reasons why the
driver legitimately breached the terms & conditions such as
breakdown or medical issue. b789s usual approach is to send in
an official sounding defence based on perceived difficiencies in
the PCN which rarely if ever works other than to engage with the
process, running the clock down and assuming the PPC will give
up before court.
In your case I'm not sure the NTK even contains the alleged
flaws b789 usually uses as a vehicle to word an appeal. Your
best bet is just to say you were a genuine patron of the retail
park but I would expect that to be rejected. Bottom line is you
dont actually have grounds to challenge the PCN unless there is
something you haven't told us, others may have better ideas.
#Post#: 106320--------------------------------------------------
Re: UKPC - Leyton Mill Retail Park, E10 5NH, overstayed by 19
min
DIR By: bono_01
Date: January 17, 2026, 5:28 pm
---------------------------------------------------------
Thanks for your input. Just checked what makes PCN from private
companies to be POFA compliant and one of the key points is:
Time Limit: For a Notice to Keeper (NtK) to be compliant, it
must arrive within 14 days of the incident if no notice was
placed on the windscreen.
Date of the parking to the car park: 16.12.25
Date of receiving the first letter: 02.01.26
Can this be used or stick to the fact that we are genuine
shoppers doing Christmas shopping?
When is the deadline (date) to appeal to them?
Thanks in advance.
#Post#: 106346--------------------------------------------------
Re: UKPC - Leyton Mill Retail Park, E10 5NH, overstayed by 19
min
DIR By: ixxy
Date: January 18, 2026, 4:17 am
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Not really, the notice is deemed delivered 2 working days after
the issue date, so even taking 2 bank holidays into account is
13 days if my maths is right. Deemed delivered on the 29th
#Post#: 106348--------------------------------------------------
Re: UKPC - Leyton Mill Retail Park, E10 5NH, overstayed by 19
min
DIR By: jfollows
Date: January 18, 2026, 4:24 am
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I can’t read the PCN because it’s too blurred and the higher
resolution option won’t work for me, but
[member=4074]ixxy[/member] is right in that it’s the “deemed”
delivery date that is important, the sender can’t be responsible
for postal delays beyond this.
#Post#: 106378--------------------------------------------------
Re: UKPC - Leyton Mill Retail Park, E10 5NH, overstayed by 19
min
DIR By: Dave65
Date: January 18, 2026, 7:42 am
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When you appeal, appeal as keeper and watch out for any box that
asks for driver ID.
No he, she, I.
#Post#: 108841--------------------------------------------------
Re: UKPC - Leyton Mill Retail Park, E10 5NH, overstayed by 19
min
DIR By: bono_01
Date: February 5, 2026, 1:08 pm
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Hi Everyone, as I was advised, I appealed and received the
following response from UKPC on 30.01.2026:
"Dear
Thank you for your recent correspondence in relation to parking
charge reference 9556025350849.
To assist us in making a decision regarding your appeal, please
confirm the full name and address of the driver to our Appeals
Department within seven
days of the date of this letter.
Schedule 4 of the Protection of Freedoms Act 2012 discusses the
recovery of unpaid parking charges. It allows parking operators
to hold the registered
keeper liable to pay unpaid parking charges if the operator has
not been provided the name and a serviceable address of the
driver.
This information may be confirmed by submitting another appeal
on our website at www.ukpcappeals.co.uk, or by post to the
address overleaf. Please
ensure that if writing to us by post that you include the
parking charge reference number and vehicle registration.
Failure to provide this information will give us no alternative
other than to make our final decision based on the previous
information received. At this stage
a POPLA verification code will be provided.
The parking charge has been placed on hold whilst under appeal
and may be settled in full at the current PCN rate of £100.00.
Yours sincerely, "
Quick question is that today is the last day of submitting
another appeal and do I need to reveal who the keeper is or
still stick to the owner of the vehicle's response?
Attached in the link is their response letter received by email.
HTML https://ibb.co/ZpWyrHrH
Thanks in advance for any suggestions and help on this matter.
#Post#: 108843--------------------------------------------------
Re: UKPC - Leyton Mill Retail Park, E10 5NH, overstayed by 19
min
DIR By: jfollows
Date: February 5, 2026, 1:13 pm
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They already know who the keeper is.
This letter is fishing for you to name the driver. Ignore it.
You will get a rejection and a POPLA code.
You never have to identify the driver to these people, and
generally you shouldn’t.
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