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       #Post#: 105885--------------------------------------------------
       Re: GXS Services PCN – Unauthorised Vehicle – Different car in e
       vidence, no timestamp on plate, unverifiable location
       By: Shadow_77 Date: January 14, 2026, 10:12 am
       ---------------------------------------------------------
       Okay, thanks , I’ll stick with could. I know I’ve asked a few
       times, but could you please confirm if the rest of the
       paragraphs are okay to send? Really appreciate it.
       #Post#: 105886--------------------------------------------------
       Re: GXS Services PCN – Unauthorised Vehicle – Different car in e
       vidence, no timestamp on plate, unverifiable location
       By: DWMB2 Date: January 14, 2026, 10:18 am
       ---------------------------------------------------------
       Yes - I wouldn't get too hung up on the initial appeal, you're
       lucky if the parking company even bother to read it properly,
       let alone uphold it, but you're at least setting your stall out
       for the case as it progresses.
       #Post#: 105889--------------------------------------------------
       Re: GXS Services PCN – Unauthorised Vehicle – Different car in e
       vidence, no timestamp on plate, unverifiable location
       By: Shadow_77 Date: January 14, 2026, 10:38 am
       ---------------------------------------------------------
       Alright I understand. I’ll submit the appeal and keep you
       updated on the outcome. Really appreciate your help
       #Post#: 107464--------------------------------------------------
       Re: GXS Services PCN – Unauthorised Vehicle – Different car in e
       vidence, no timestamp on plate, unverifiable location
       By: Shadow_77 Date: January 26, 2026, 9:21 pm
       ---------------------------------------------------------
       Hello,
       GXS have now replied and rejected the appeal. The response
       basically is a template/automated rejection.They haven’t
       addressed any of the specific points raised in my appeal.
       They simply said that the vehicle was “observed parked
       unauthorised” but don’t explain how this was determined or
       provide any other evidence showing the vehicle parked in a
       restricted bay.
       The rejection also relies on generic statements about signage
       being present, despite no signage photos being included with the
       original PCN, no contemporaneous site images being provided, and
       no indication of the period of parking.
       They have gone on Google Maps and shown the signage and where
       it’s located. How’s that justifiable? How can you go on the
       internet and take screenshots and say look that’s what it says?
       And on top of that, this is irrelevant. The vehicle wasn’t even
       parked there.
       I was parked in a different area, just a bit down the road in a
       council parking place, and I purchased a ticket and was parked
       there. I even have the ticket as proof.
       None of the issues raised in my appeal have been addressed.
       What’s the best thing to do now? How do I frame an appeal to the
       IAS?
       I’ve attached their response
  HTML https://ibb.co/ympHDY6G
  HTML https://ibb.co/XxSqQTpQ
  HTML https://ibb.co/jkX34bym
  HTML https://ibb.co/VYNSwWhM
  HTML https://ibb.co/KSXsmp3
  HTML https://ibb.co/8njSnv18
       Thanks
       #Post#: 107467--------------------------------------------------
       Re: GXS Services PCN – Unauthorised Vehicle – Different car in e
       vidence, no timestamp on plate, unverifiable location
       By: InterCity125 Date: January 27, 2026, 2:35 am
       ---------------------------------------------------------
       You could appeal to IAS and hold the operator to 'strict proof'
       that your car was photographed parked on site.
       #Post#: 107621--------------------------------------------------
       Re: GXS Services PCN – Unauthorised Vehicle – Different car in e
       vidence, no timestamp on plate, unverifiable location
       By: Shadow_77 Date: January 28, 2026, 2:32 am
       ---------------------------------------------------------
       How should I appeal to the IAS? What do I include in it and what
       do I say?
       #Post#: 107971--------------------------------------------------
       Re: GXS Services PCN – Unauthorised Vehicle – Different car in e
       vidence, no timestamp on plate, unverifiable location
       By: Shadow_77 Date: January 30, 2026, 3:55 am
       ---------------------------------------------------------
       I’m not sure how to appeal to the IAS. If you could let me know
       how to frame the appeal, as I don’t want it to get rejected,
       please.
       #Post#: 107974--------------------------------------------------
       Re: GXS Services PCN – Unauthorised Vehicle – Different car in e
       vidence, no timestamp on plate, unverifiable location
       By: DWMB2 Date: January 30, 2026, 4:29 am
       ---------------------------------------------------------
       [quote author=Shadow_77 link=topic=9471.msg107971#msg107971
       date=1769766954]
       I don’t want it to get rejected, please.
       [/quote]
       There's a very fair chance it will, regardless of merit. The IAS
       is a kangaroo court.
       We can't always write full drafts for people, but if you draft
       something up we can offer feedback. I'd frame it clearly and
       include photos. Your appeal would seem to be on fairly simple
       lines:
       [list]
       [li]Your vehicle did not park - it was there for a few seconds
       whilst performing a 3 point turn (or similar)[/li]
       [li]The images on the PCN show an entirely different car. Your
       car is a BMW [MODEL] whilst the one pictured is a Nissan
       Note[/li]
       [/list]
       You could perhaps demonstrate the second point by comparing the
       photo on the PCN with a photo taken from a similar angle of your
       vehicle, to show it is obviously different. You could also
       highlight the Nissan badge.
       It's hard to make out the VRM of the Nissan in the pictures, but
       it seems to start with an 'M'. If yours doesn't, highlight this
       too. The goal is essentially to make it as blindingly obvious as
       possible that they've got the wrong vehicle.
       #Post#: 107980--------------------------------------------------
       Re: GXS Services PCN – Unauthorised Vehicle – Different car in e
       vidence, no timestamp on plate, unverifiable location
       By: Fluffykins Date: January 30, 2026, 4:58 am
       ---------------------------------------------------------
       GXS seem to have catastrophically failed to perform their
       required due diligence and issued a charge to the keeper of the
       wrong vehicle.
       They've now maintained their position even after their error was
       pointed out to them.
       Doesn't that constitute a thumping GDPR failure?
       What would be the chances for a counterclaim of £500-750 or
       thereabouts?
       #Post#: 107982--------------------------------------------------
       Re: GXS Services PCN – Unauthorised Vehicle – Different car in e
       vidence, no timestamp on plate, unverifiable location
       By: DWMB2 Date: January 30, 2026, 4:59 am
       ---------------------------------------------------------
       [quote author=Fluffykins link=topic=9471.msg107980#msg107980
       date=1769770695]
       What would be the chances for a counterclaim of £500-750 or
       thereabouts?
       [/quote]
       They'd have to issue a claim first for a counterclaim. A
       standalone claim could be pursued. But I would agree that it
       would appear to constitute a misuse of personal data.
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