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#Post#: 106204--------------------------------------------------
Re: Parking Charge - Overstayed beyond free time - Berkeley
Centre - Sheffield
DIR By: gravers007
Date: January 16, 2026, 10:05 am
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Apologies you're right - i got my dates mixed up
#Post#: 106341--------------------------------------------------
Re: Parking Charge - Overstayed beyond free time - Berkeley
Centre - Sheffield
DIR By: gravers007
Date: January 18, 2026, 3:19 am
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not had much traction on my previous comment. If anyone has
advice on what i can do to improve the letter it would be very
much appreciated.
Thanks in advance :)
#Post#: 106345--------------------------------------------------
Re: Parking Charge - Overstayed beyond free time - Berkeley
Centre - Sheffield
DIR By: ixxy
Date: January 18, 2026, 4:07 am
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Ok
Paragraph one, fine, but not in anyway relevant if they intend
to use POFA to hold the keeper liable.
Paragraph 2
You're suggesting their standard letter is rubbish, they won't
agree. They've also already decided the photos are good enough
to send the PCN.
Paragraph three
Thats how all ANPR companies operate, this argument won't win
any appeals.
Paragraph 4
The burden of proof will lie with you that the vehicle left and
re-entered within the alleged parking period. Their argument
would be they don't have evidence of the vehicle leaving and
returning which if true would mean they can't prove a negative.
Paragraph 5
Date of incident was 22/12/25, date of notice was the 30/12/25,
they are normally deemed delivered 2 days after the date of the
notice which even taking into account the bank Holiday is within
the 14 days, they actual date of delivery isn't important.
Paragraph 6
Grace periods are not published or disclosed. However in this
case free parking was 30 minutes, grace would be a minimum of 10
minutes making 40 minutes, car was in the car park for 53
minutes.
So in summary it's a nicely worded appeal with no points that
are likely to get them to grant the appeal. Some of those
arguments may have merit if it ever got to court, the quality of
the images for example (POPLA might agree that point as well).
So submit it, expect a rejection and POPLA code, try again at
POPLA focusing on image quality, probably lose, wait for the
debt collectors letters and possible LoC and expect it to go
away before it gets to court. Just don't get you hopes up on an
initial appeal.
Despite what is often said on here, many appeals do get granted
(depends a lot on which PPC), but those appeals have genuine
grounds such as frustration of contract, missing signage, minor
keying error, genuine double dip, POFA timescales not complied
with etc. Just not wanting to pay a PCN isn't enough. The basis
on which PPCS operate is legitimate even if the behaviour of
some is not.
#Post#: 106461--------------------------------------------------
Re: Parking Charge - Overstayed beyond free time - Berkeley
Centre - Sheffield
DIR By: gravers007
Date: January 19, 2026, 1:23 am
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Thank you very very much for the thoughtful response ixxy. The
fact that you wrote a response that touched on every point in
detail is incredibly kind.
Going through all those steps sounds like a lot of faff,
especially when it might come to nothing I think I might just
pay the ticket. Its really annoying as that tescos was used and
a good amount was spent. The driver feels stupid for not just
getting a parking permit.
Nonetheless, thanks for your help
#Post#: 106465--------------------------------------------------
Re: Parking Charge - Overstayed beyond free time - Berkeley
Centre - Sheffield
DIR By: DWMB2
Date: January 19, 2026, 3:22 am
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Have you attempted to contact the store and/or the owner of the
land to see if they will intervene? It costs nothing to try.
#Post#: 106561--------------------------------------------------
Re: Parking Charge - Overstayed beyond free time - Berkeley
Centre - Sheffield
DIR By: ixxy
Date: January 19, 2026, 1:10 pm
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That's your choice to weigh the cost now verses the hassle
later, as said before you can almost definitely avoid paying if
you play the long game. Only you can decide if its worth your
time.
DWMB2 point is valid and can't hurt.
#Post#: 106980--------------------------------------------------
Re: Parking Charge - Overstayed beyond free time - Berkeley
Centre - Sheffield
DIR By: gravers007
Date: January 22, 2026, 10:50 am
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I tried contacting tescos and they said they couldn't help. I
couldn't work out who the landowner is - does anyone know how i
can find that out? I can ask Tesco who owns it maybe...
I changed my mind and decided to fight them. I went to the link
given in the letter for contesting charges
paycharge.retailparkuk.co.uk and it doesn't give an option for
contesting the charge?
The link below shows the website after i enter the reference
number and registration
HTML https://ibb.co/s9Hg3xQM
Is the best course of action to write out the letter and send to
the address given (with proof of postage) and add the point that
their letter is incorrect in that the URL for contesting the
charge does not let me do that.
Thanks again,
#Post#: 106988--------------------------------------------------
Re: Parking Charge - Overstayed beyond free time - Berkeley
Centre - Sheffield
DIR By: gravers007
Date: January 22, 2026, 11:20 am
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So just a quick update on this.
I was sent a "Final Reminder" and they have conflicting advice
on it. The front (pic below) shows that the link to contest the
charge is paycharge.retailparkuk.co.uk.
However, on the back of the reminder letter under the section
"Contesting this parking charge" it says to appeal via
www.appeals.retailparkuk.co.uk
HTML https://ibb.co/rXgLYWX
Is there anything in the fact that a) this is inconsistent and
b) the 1st URL takes you to a page (that doesn't have navigation
to the other more comprehensive page). This URL has very little
information and is missing details on:
1. how I could appeal
2. Their complaints procedure
3. Which parking association they belong to.
Are these point that are worth adding to the appeal?
#Post#: 108146--------------------------------------------------
Re: Parking Charge - Overstayed beyond free time - Berkeley
Centre - Sheffield
DIR By: gravers007
Date: January 31, 2026, 9:57 am
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So I sent the appeal through their online portal and requested a
response via post (I don't know if that makes any difference).
They (as expected) rejected my appeal with the following letter.
Please find the details in the link below.
HTML https://ibb.co/fYqXfxhs
I would really appreciate any help that can be given in
contructing a POPLA appeal.
Thanks in advance
#Post#: 108454--------------------------------------------------
Re: Parking Charge - Overstayed beyond free time - Berkeley
Centre - Sheffield
DIR By: gravers007
Date: February 2, 2026, 3:09 pm
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Can anyone help me in constructing the Popla appeal?
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