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#Post#: 105656--------------------------------------------------
Re: not paying for fuel
By: PallasAthena Date: January 13, 2026, 5:39 am
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[quote author=lateman link=topic=9447.msg105595#msg105595
date=1768253733]is it worth me filing a police report?[/quote]
No. Why would you want to do that?
Who would you report? Yourself? But no crime has been committed
according to your explanation in post #1 of what happened. It
was an accidental mistake and you had not intended to drive off
without paying - "due to stresses and tiredness, I am probably
guilty of the offence and feel pretty embarrassed to say the
least, as this is something I would never do intentionally".
See andy-foster's advice in Reply #17.
And you have offered to pay for the unpaid petrol both in the
Morrisons store and (twice) in the garage.
#Post#: 105933--------------------------------------------------
Re: not paying for fuel
By: lateman Date: January 14, 2026, 3:22 pm
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[quote author=andy_foster link=topic=9447.msg105633#msg105633
date=1768298024]
There is no legislation that allows them to issue a fine or
penalty. You would be looking for a very, very long time if you
tried to find it.
[/quote]
you're certain of this? they wouldn't be able to successfully
sue me in court for a penalty if i paid the £24.24 for the
diesel?
though also, I've had a reply from MFG. it seems that they
won't take payments and i have to deal with PMF.
(here is the email i received:
'Thank you for contacting Motor Fuel Group.
We sincerely apologise for any inconvenience this situation may
have caused.
We would like to inform you that your case has now been referred
to the Pay My Fuel team. As the site team is unfortunately
unable to process fuel payments directly, we kindly recommend
reaching out to Pay My Fuel directly. Their contact details
should be available on the letter you received, as they are now
handling the matter on the site team’s behalf.
We truly appreciate your patience and understanding while this
is being resolved, and we hope for a swift resolution to your
concern.
Kind regards")
I'm willing to pay a small admin charge on top of the fuel i
owe, but £50 is way over the top. and visiting paymyfuel.com
it seems i can't pay anything other than £74.24
has anyone got any suggestions as to what i can do please?
#Post#: 105934--------------------------------------------------
Re: not paying for fuel
By: Southpaw82 Date: January 14, 2026, 3:30 pm
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[quote author=lateman link=topic=9447.msg105933#msg105933
date=1768425754]
[quote author=andy_foster link=topic=9447.msg105633#msg105633
date=1768298024]
There is no legislation that allows them to issue a fine or
penalty. You would be looking for a very, very long time if you
tried to find it.
[/quote]
you're certain of this? they wouldn't be able to successfully
sue me in court for a penalty if i paid the £24.24 for the
diesel?
[/quote]
That’s not what Andy said.
#Post#: 107689--------------------------------------------------
Re: not paying for fuel
By: LoneStartState Date: January 28, 2026, 7:45 am
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Not sure of the reach of Pay My Fuel but it might be best to get
ahead of it if PMF enact the same behaviour as VARS, a similar
firm and essentially blacklist the vehicle's registration from
petrol forecourts their technology is operating at:
HTML https://www.theguardian.com/money/2025/dec/20/fuel-theft-row-banned-petrol-stations-cash
Might be worth an SAR to the DVLA to see who requested your
details and for what purpose.
I'm not advocating paying for the reasons other learned members
have described above. A more robust complaint to MFG who have
spun you a yarn about how they "cannot intervene". Might be an
idea to work out how much you spend at that MFG forecourt to
push the point home as part of a firmer complaint.
#Post#: 107695--------------------------------------------------
Re: not paying for fuel
By: andy_foster Date: January 28, 2026, 8:06 am
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Struggling to see what more the OP could do to "get ahead of
it", but interesting point.
#Post#: 107838--------------------------------------------------
Re: not paying for fuel
By: LoneStartState Date: January 29, 2026, 5:02 am
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As stated, submit a subject access request to the DVLA asking
who has requested your registered keeper details linked to the
vehicle's VRM, when and for what purpose. Turnaround for this
is quick usually in a few days or less.
PayMyFuel claim they can automatically retrieve RK data from the
DVLA ergo they would need to have a Keeper at Date of Event
contract with them if they actually are the entity making KADOE
requests. The KADOE contract can be FOId once the requesting
entity is known.
If PayMyFuel are not actually making the requests and it is
through another organisation that has a KADOE electronic link,
the SAR will confirm that and that KADOE contract can be FOId.
It would be good to see the visibility of how these companies
make requests to the DVLA.
You should also SAR PayMyFuel to see all data they have on you
as given in the scant privacy policy on their website. They
state they will no longer respond in that farcical letter so if
they don't you can then escalate to the ICO.
With more evidence of the nonsense from this company, a firm
complaint to MFG can follow.
Maybe just post MFG a cheque for £24.24?
#Post#: 108227--------------------------------------------------
Re: not paying for fuel
By: lateman Date: February 1, 2026, 4:26 am
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thank you lonestartstste (and everyone else too of course)
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