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#Post#: 105183--------------------------------------------------
PCN Premier Park - Exeter Cathedral
DIR By: lewishamguy
Date: January 9, 2026, 5:51 am
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Hi,
I received this PCN on 7th Jan 2026 for parking on 29 Dec 2025
at Exeter Cathedral..
The PCN is for Whole Period of Parking Not Paid For (ANPR).
---------------------------------------------------------
1. I entered the site at 13:18 (the time specified in the PCN)
and spend about 10 mins to park (ANPR cameras are at the
entrance of the site)
2. Downloaded Sippi app for parking and attempted to pay the
parking at around 13:30, thinking it was completed (have an
email from Sippi welcoming me to Sippi at 13:44)
3. When I tried to extend the parking at 14:38, I realised that
parking had not actually started (app interface not
user-friendly at all), parking then starts for an hour (have
screenshots to prove)
4. I then leave the parking location @ 14:44 (time specified in
the PCN), hoping that the period of parking would be covered by
the existing session (although I had already left the premises)
---------------------------------------------------------
Are they any grounds for appeal - any advice would be
appreciated? Have attached the PCN with redacted info
HTML https://imgpile.com/p/MQ9hlSv
#Post#: 105195--------------------------------------------------
Re: PCN Premier Park - Exeter Cathedral
DIR By: ixxy
Date: January 9, 2026, 7:41 am
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Grounds that might get the PCN cancelled by Premier Park,
nothing obvious, PCN was issued in the POFA time frame and on
the face of it you breached the Ts & Cs of the car park. Other
might spot something I've missed, was the signage clear etc.
(although it was obviously clear enough for you knowing you
needed to pay).
You'll get told that entry and exit times don't equate to
parking time but as the whole industry is based on that premiss
it's a pretty weak argument. You'll probably also be told the
PCN isn't fully complaint with all the requirements of POFA as
they don't appear to have used the exact wording that the keeper
is invited to pay the charge. Also a very flimsy defence which
won't win you an appeal with the parking company an is unlikely
to win at POPLA.
The usual advice on here in most cases is not about a winning
argument (you'll be offered all sorts of very legal sounding
defence points which won't generally win appeals), it's about
doing enough to run the clock down and hope they don't actually
proceed to court. It usually works, not because it has merit but
because the PPCs can't afford to take everyone to court so give
up. You will need to be prepared to appeal to POPLA, withstand
the deluge of debt collectors letters and eventually submit a
defence when the court claim is raised. If you do that they will
probably drop the case before they need to pay the court fee.
#Post#: 105196--------------------------------------------------
Re: PCN Premier Park - Exeter Cathedral
DIR By: DWMB2
Date: January 9, 2026, 7:51 am
---------------------------------------------------------
Is there a reason you weren't able to pay for the full stay at
the point you attempted to 'extend' your stay?
--- Quote from: ixxy link ---
>
> You'll get told that entry and exit times don't equate to
parking time but as the whole industry is based on that premiss
it's a pretty weak argument.
>
--- End Quote ---
I would only recommend the 'entry/exit time doesn't equate to
parking time' in marginal cases or clear outlier cases (I'm
reminded of a case a while back where the OP got stuck in
horrendous post-event traffic trying to leave the car park)
#Post#: 105224--------------------------------------------------
Re: PCN Premier Park - Exeter Cathedral
DIR By: lewishamguy
Date: January 9, 2026, 9:34 am
---------------------------------------------------------
I only became aware that the initial parking session hadn't
started when I attempted to extend my stay, at which point I was
leaving the premises anyway.
In retrospect, I should have probably extended the parking
session at 15:40, which was an almost an hour after I had
parked, considering the reason for the charge.
It was my error in calculating the duration of my parking
session
--- Quote from: DWMB2 link ---
>
> Is there a reason you weren't able to pay for the full stay at
the point you attempted to 'extend' your stay?
>
> [quote author=ixxy link=topic=9427.msg105195#msg105195
date=1767966070]
> You'll get told that entry and exit times don't equate to
parking time but as the whole industry is based on that premiss
it's a pretty weak argument.
>
--- End Quote ---
I would only recommend the 'entry/exit time doesn't equate to
parking time' in marginal cases or clear outlier cases (I'm
reminded of a case a while back where the OP got stuck in
horrendous post-event traffic trying to leave the car park)
[/quote]
#Post#: 105226--------------------------------------------------
Re: PCN Premier Park - Exeter Cathedral
DIR By: lewishamguy
Date: January 9, 2026, 9:42 am
---------------------------------------------------------
Understood.
I have had prior experience with going through the appeal->dbt
collector letters->notice of action cycle before with a
successful outcome (with the help of this forum).
However, in that case, in my opinion there was enough grounds to
make a stand (it was for a 11 min non parking charge by SMART
parking on private land)
Thanks for your inputs, I will probably pay as it was a
calculation error on my part.
--- Quote from: ixxy link ---
>
> Grounds that might get the PCN cancelled by Premier Park,
nothing obvious, PCN was issued in the POFA time frame and on
the face of it you breached the Ts & Cs of the car park. Other
might spot something I've missed, was the signage clear etc.
(although it was obviously clear enough for you knowing you
needed to pay).
>
> You'll get told that entry and exit times don't equate to
parking time but as the whole industry is based on that premiss
it's a pretty weak argument. You'll probably also be told the
PCN isn't fully complaint with all the requirements of POFA as
they don't appear to have used the exact wording that the keeper
is invited to pay the charge. Also a very flimsy defence which
won't win you an appeal with the parking company an is unlikely
to win at POPLA.
>
> The usual advice on here in most cases is not about a winning
argument (you'll be offered all sorts of very legal sounding
defence points which won't generally win appeals), it's about
doing enough to run the clock down and hope they don't actually
proceed to court. It usually works, not because it has merit but
because the PPCs can't afford to take everyone to court so give
up. You will need to be prepared to appeal to POPLA, withstand
the deluge of debt collectors letters and eventually submit a
defence when the court claim is raised. If you do that they will
probably drop the case before they need to pay the court fee.
>
--- End Quote ---
#Post#: 105250--------------------------------------------------
Re: PCN Premier Park - Exeter Cathedral
DIR By: ixxy
Date: January 9, 2026, 11:31 am
---------------------------------------------------------
--- Quote from: lewishamguy link ---
>
>
> Thanks for your inputs, I will probably pay as it was a
calculation error on my part.
>
>
--- End Quote ---
That's your call, you can probably avoid paying this by playing
the long game if you want, and the app should be intuitive and
easy to use but they often aren't and a PPC certainly won't see
their terrible app as grounds for a successful appeal.
#Post#: 105555--------------------------------------------------
Re: PCN Premier Park - Exeter Cathedral
DIR By: lewishamguy
Date: January 12, 2026, 11:52 am
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If I remember correctly, another reason for the delay was the
layout of the parking area in question - the ANPR did clock the
correct times, however, the parking area was so narrow that I
didnt park immediately on entering the car park - if I remember
correctly, there is possibly a 10-20 min window for which I was
waiting for parking within the area (Google maps link attached)
What would be the chance of appealing based on this?
Parking area:
: Google Maps - Exeter Cathedral Parking
gopher.createaforum.com:70 /forums/ftla/p/9427:188: line too long