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#Post#: 104672--------------------------------------------------
Euro Car parks PCN Hire car
DIR By: fatwheels
Date: January 5, 2026, 1:37 pm
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Hi,
I hired a car in November. Euro Car Parks have sent out the
attached letter. They first contacted the car hire company who
did email me saying that a letter had been received.
My understanding is that for the PCN sent to me to be valid it
must also contain the original Notice to Keeper sent to the car
hire company and a copy of the rental agreement between me and
the car hire company.
Some background, the driver of the car is a wheelchair user with
no ability to walk at all, uses hand controls fitted by the hire
car company to drive.
The driver drove into a multi story carpark in Loughborough on
the 3/11/2025 and parked on the ground level in one of 3 marked
blue badge spaces. The driver then got the wheelchair out of the
car, assembled it and heaved themselves into it. They then
pushed a whole four spaces to a pillar that carried a sign that
gave payment options, namely use the app or pay online. There
was very poor reception and paying online was not possible as
the website didn't load nor was the driver able to download the
app. The driver was a bit miffed about this and gave several
birds to a security camera watching them. The driver then pushed
4 spaces back to the car, heaved themselves in, took apart the
wheelchair and lifted the parts into the car. They then drove
down the ramp to the lower level to the exit, and drove up the
exit ramp back to the street. And parked in the leisure center
carpark which was waaay more usable.
The driver also saw a ticket machine by the exit. But was a)
completely unaware that a ticket machine existed on this lower
level as the only sign seen didn't mention it and b) completely
unable to use this machine as it was on the lowest level which
was not accessible from the ground level blue badge parking
spaces.
The driver did not think to take any photos of the carpark at
the time and has no intention of ever returning to take any
photos as it is several hours drive away. Which I appreciate
isn't very helpful.
HTML https://imgpile.com/p/NriHt4L#4Y0L8zk
HTML https://imgpile.com/p/NriHt4L#LFqDisP
Would appreciate any guidance on what to do next.
Thanks.
#Post#: 104686--------------------------------------------------
Re: Euro Car parks PCN Hire car
DIR By: RichardW
Date: January 5, 2026, 4:10 pm
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Almost identical to this thread:
HTML https://www.ftla.uk/private-parking-tickets/euro-car-parks-overstayed-while-charging-hire-car/
Which gives details of an initial complaint / appeal - which
will be rejected but it does put them on notice you won't be a
push over. On no account identify the driver (either by
clicking a drop down box on their website, or by saying 'I did
this' rather than 'the driver did').
#Post#: 104759--------------------------------------------------
Re: Euro Car parks PCN Hire car
DIR By: fatwheels
Date: January 6, 2026, 8:12 am
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Thanks!
I have sent the letter as a pdf attachment as outlined. With the
details corrected for me obviously.
#Post#: 104764--------------------------------------------------
Re: Euro Car parks PCN Hire car
DIR By: Dave65
Date: January 6, 2026, 8:33 am
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b789`s usual advice is you will not pay anything to ECP, it most
likely will go to a court claim but will be discontinued.
#Post#: 104765--------------------------------------------------
Re: Euro Car parks PCN Hire car
DIR By: DWMB2
Date: January 6, 2026, 8:35 am
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If this is a hire case there's a very good chance at POPLA, so
probably no need for it to go as far as a court claim.
#Post#: 104773--------------------------------------------------
Re: Euro Car parks PCN Hire car
DIR By: fatwheels
Date: January 6, 2026, 9:16 am
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I have had a good read through the most recent posts so I am
feeling pretty comfortable. Actually starting to enjoy it....
Thanks for the help and advice you provide.
#Post#: 122876--------------------------------------------------
Re: Euro Car parks PCN Hire car
DIR By: fatwheels
Date: June 24, 2026, 3:15 pm
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Hi All,
So I have now been sent a claim form. Reading through the forum
it seems there is a stock response I should copy/paste into MCOL
when I login using the claim number and associated password.
But before I do that could I just get confirmation that is the
correct next step.
I have uploaded the original letter from ECP and my response (as
per a post above) and the LoC from DCBlegal as well as the first
couple of pages of the claim form.
HTML https://imgpile.com/p/3G4r6C1
I have not received any Notice to Hirer. So, what is the correct
next step?
Thanks for your help in advance.
#Post#: 122906--------------------------------------------------
Re: Euro Car parks PCN Hire car
DIR By: InterCity125
Date: June 25, 2026, 12:48 am
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I would not personally use the 'stock defence' when you appear
to have a far stronger defence which directly addresses the
facts in the case, namely; that you have not been served a valid
Notice to Hirer along with the legally required supporting
documents.
We can help with that defence if you wish to defend the matter
in this manner?
Understand that DCB Legal pull out in 99% of cases which are
defended - they are simply using to court system to pressure
people into paying.
#Post#: 122983--------------------------------------------------
Re: Euro Car parks PCN Hire car
DIR By: fatwheels
Date: June 25, 2026, 10:33 am
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Hi,
Yes, I do understand that DCBLegal will pull out at some point.
I absolutely would appreciate your help in getting the defence
correct. What do I need to say, what do I need to do etc.
I know I have 13 days left to respond to the actual claim and I
understand I can do that online, but exactly how and what I need
to do is where I need help.
#Post#: 122984--------------------------------------------------
Re: Euro Car parks PCN Hire car
DIR By: jfollows
Date: June 25, 2026, 11:00 am
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The N1SDT form you posted here tells you that you have to post a
defence or Acknowledgement of Service by 8 July.
I you file the AoS you have until 22 July to file your defence.
You do both through MCOL.
You are advised to write your defence and post it here for
comments. Boilerplate/template defences are increasingly being
struck out, so you should stick to the facts and the Particulars
of Claim as shown in the N1SDT form.
To check: what exactly have you been sent in your name? If a
Notice to Keeper, was it sent to you or just a copy of the hire
company�s notice. If a Notice to Hirer (you say not), what other
documents were sent with it? Is there a reason a Notice to Hirer
didn�t reach you, such as your moving house after entering into
the hire agreement?
Do not use the �stock defence� you refer to. In all probability
it waffles on about failure of process but has nothing to do
with your defence specifics.
You don�t seem to have the original notice sent to you, whatever
it was. You can obtain it by sending a Subject Access Request to
Euro Car Parks. If you do this now, you should have a response
before 22 July.
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