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       #Post#: 109236--------------------------------------------------
       Re: UKCPS Leeds Station - Notice to Keeper (Postal-PoFA) - no
       recollection of stopping
   DIR By: InterCity125
       Date: February 9, 2026, 12:07 pm
       ---------------------------------------------------------
       No contract was entered into as the Consumer Rights Act (2015)
       Schedule 2 Paragraph 10 states that, "A term which has the
       object or effect of irrevocably binding the consumer to terms
       with which the consumer has had no real opportunity of becoming
       acquainted before the conclusion of the contract" is to be
       regarded as an unfair term.
       In this instance the operators claim of what amounts to an
       'instant contract' breaches the aforementioned paragraph of the
       Consumer Rights Act (2015) and is therefore an unenforceable
       term.
       #Post#: 109241--------------------------------------------------
       Re: UKCPS Leeds Station - Notice to Keeper (Postal-PoFA) - no
       recollection of stopping
   DIR By: Snapp1e
       Date: February 9, 2026, 12:45 pm
       ---------------------------------------------------------
       Thanks Intercity
       I will add that to the statement you kindly gave me before.
       Just the point I was wanting to make = brill.
       The change to "non-ANPR" isn't important then?  I thought they
       would have changed it to ANPR - I must not be understanding it
       properly.
       #Post#: 109245--------------------------------------------------
       Re: UKCPS Leeds Station - Notice to Keeper (Postal-PoFA) - no
       recollection of stopping
   DIR By: DWMB2
       Date: February 9, 2026, 2:22 pm
       ---------------------------------------------------------
       It doesn't look like ANPR, more like stills taken from a video
       CCTV feed. But that's not of much importance either way.
       #Post#: 109398--------------------------------------------------
       Re: UKCPS Leeds Station - Notice to Keeper (Postal-PoFA) - no
       recollection of stopping
   DIR By: Snapp1e
       Date: February 10, 2026, 5:05 pm
       ---------------------------------------------------------
       I've cocked up submitting the appeal to IAS Arbitration. I have
       submitted an empty page in error.
       I misunderstood the online instruction. I had not realised there
       was only one comment box for both reply to operator and submit
       to Arbitration.
       I was also distracted.  A yellow banner said the site had
       intermittent outages on Monday evening (when I submitted it)
       thru to Tuesday.  I was wondering if my appeal might get lost.
       Then when I tried to use the comment box I found out it would
       not accept copy and paste, so I was thinking how could I read my
       statement and type it in at the same time.  Then I misread the
       instruction and thought the comments box was only for reply to
       operator. So I pressed to Arbitration expecting to go to a
       screen to complete my appeal, but sadly I had pressed 'submit
       appeal' and there was no way of undoing it.  I did not receive
       an email confirmation of submission from IAS which seemed
       strange. I still had a day until the deadline, so I have just
       tried to do it again now, but it is locked to further actions
       and states - Awaiting Adjudication.
       I'm fed up about the time spent on this by advisors on here and
       the help my family and friends gave me. And now I don't have a
       chance to send it in.  Sorry to everyone who helped.
       What will it mean now?
       #Post#: 109399--------------------------------------------------
       Re: UKCPS Leeds Station - Notice to Keeper (Postal-PoFA) - no
       recollection of stopping
   DIR By: Snapp1e
       Date: February 10, 2026, 5:12 pm
       ---------------------------------------------------------
       There is an Enquiry tab. I am presently trying to send in my
       Appeal that way. Again the box DOES NOT ALLOW A COPY AND PASTE.
       A barrier for users for sure.  I am trying to at least submit it
       this way so I have evidence for the CCJ (just in case it gets
       that far). I have no idea of word length yet. They should not be
       so harsh with User error.  I am still in the deadline.
       #Post#: 109405--------------------------------------------------
       Re: UKCPS Leeds Station - Notice to Keeper (Postal-PoFA) - no
       recollection of stopping
   DIR By: jfollows
       Date: February 11, 2026, 1:18 am
       ---------------------------------------------------------
       Previously noted on the forum:
  HTML https://www.ftla.uk/private-parking-tickets/private-estate/msg102156/#msg102156
       --- Quote ---
       > The IAS deliberately blocks normal pasting into its response
       box using JavaScript. This is not a technical glitch; it is done
       to frustrate appellants and prevent structured rebuttals. It can
       be bypassed easily if you know how.
       >
       > The most reliable method is to disable JavaScript for the IAS
       page. In Chrome, open the IAS appeal page, click the padlock
       icon in the address bar, go to Site settings, change JavaScript
       to Blocked, then refresh the page. Once the page reloads, the
       text box will accept pasted text normally. You can paste your
       prepared response in full and submit it. JavaScript can be
       re-enabled afterwards if you wish.
       >
       > If you do not want to disable JavaScript, you can paste
       directly into the response box using the browser’s developer
       tools. Right-click anywhere on the IAS page and select Inspect.
       In the developer panel, locate the <textarea> element that
       corresponds to the response box. Click inside the <textarea>
       content in the code view and paste your prepared text there.
       Close the developer panel and submit. This bypasses all
       front-end restrictions.
       >
       > In some browsers, the IAS blocks standard paste but still
       allows “paste without formatting”. Try using Ctrl+Shift+V (or
       Cmd+Shift+V on a Mac). This occasionally works depending on
       browser version and IAS updates.
       >
       > If all else fails, paste the text into a plain text editor
       such as Notepad or TextEdit set to plain text, then copy and
       paste the response into the IAS box in smaller chunks. Starting
       to type a few characters manually before pasting often defeats
       the script trigger. This method is slower but works.
       >
       > Always keep a saved copy of your full response before
       submitting. After pasting, scroll through the text box carefully
       to confirm that nothing has been truncated. Do not refresh the
       page after pasting unless you have confirmed the text is safely
       stored elsewhere.
       >
       > These steps are sufficient to defeat the IAS paste restriction
       and allow the full rebuttal to be submitted exactly as written.
       --- End Quote ---
       #Post#: 109457--------------------------------------------------
       Re: UKCPS Leeds Station - Notice to Keeper (Postal-PoFA) - no
       recollection of stopping
   DIR By: Snapp1e
       Date: February 11, 2026, 8:44 am
       ---------------------------------------------------------
       jfollows
       you saved the day for my appeal submission = big thank you for
       sending me the way around copying and pasting into IAS text
       boxes.
       I took your technical info to a neighbour who sorted it out so
       that I could copy and paste my response to IAS.  I did submit it
       in the end but not as Arbitration, I sent it as a response to
       the operator. There are reasons why = because of very unclear
       process. That just means there is another 8 days to wait and if
       the UKCPS does not reply it will automatically go to
       adjudication.
       I was able to have a second chance to submit after an
       unsuccessful attempt because my message to IAS Enquiries about
       not having submitted my response, resulted in them re-setting my
       portal to allow me to submit. They even added on the day I lost
       and extended my deadline by a day. They did this because I was
       still in the deadline timescale and had a day left.
       That is a good tip for appellants: aim to reply 2 days earlier
       than the given deadline in case you encounter technical issues
       and unclear submission information.  If you have issue go to
       Enquiries and ask there.
       I have not had an easy time in getting the second attempt
       response in.  In fact, it has been awful and taken far too much
       time.
       I ended up writing a complaint to the IAS about their unclear
       instructions on their online portal at the point of seeking
       arbitration. Whether I was partly wrong or not, it was my
       experience and I have certainly highlighted some inaccuracies
       and unclear messages from them. To ensure my complaint reached
       the IAS, I uploaded it as an evidence document because I could
       not copy and paste my complaint in to their Enquiries text bod
       (my neighbour had already changed back my settings and their
       portal did not allow copy and paste again). By default, this
       also means that my complaint has been sent to the UKCPS because
       it is an evidence document. My complaint to the IAS below:
       ------------------------------------
       COMPLAINT for the IAS:
       the IAS online process for Appeals is not user-friendly and
       creates barriers for the Appellant at the point of seeking
       Arbitration.
       1. It does not allow the user to copy and paste text in response
       box without changing their technical set up.
       2. The comment box states 'Response to operator'. Underneath are
       2 options of where to send comment: 1/ "Submit response"; 2/
       "Refer the case straight to Arbitration".
       I wish to give a comment for Arbitration, not to the operator.
       There is NO text box with a title 'Response for Arbitration'.
       Logically the appellant would press 'Refer the case straight to
       Arbitration' to insert their comment.
       3. If the appellant clicks 'Refer the case straight to
       Arbitration' then a warning box pops up. The instructions refer
       to using the comment box and evidence upload on the previous
       screen (a box titled: 'Response to operator') without being
       clear enough for those seeking Arbitration. This is confusing
       for those seeking to give a response for Arbitration.
       
       4. There are words missing in the warning box "...you must GO
       BACK and submit your these within your response". This does not
       make sense.
       5. The appellant has no idea if putting their comment in the
       'Response to operator' box will successfully send their comment
       for Arbitration. For this reason, to cover my back, I have
       uploaded a copy of my Appeal for Arbitration as an Evidence
       document.
       6. If the Appellant continues past the warning pop-up message,
       still expecting to find a comment box for Arbitration, then they
       discover that there is none. Instead, their request to seek
       Arbitration is logged without the appellant submitting their
       response.  There is no way to rememdy this from the appellants
       live case. This happened to me and I contacted IAS through their
       Enquiries stating I had misunderstood their instructions and had
       not submitted my response for Arbitration, I provided my
       response for Arbitration. They replied to say they were unable
       to accept my response in Enquiries and they re-instated some
       time for me to reply through the portal because I was still
       within the deadline. This would have been helpful if the process
       was clear thereafter, it has not been.
       7. On trying to submit my response for Arbitration AGAIN, I have
       encountered the above issues and have had to resort to uploading
       my Appeal as an evidence document due to unclear process.
       8. If I click 'Submit response' (instead of Refer straight to
       Arbitration), because I have no choice but to use the 'Response
       to operator' box, then it does not work and gives me a screen
       error [2314130.220997].  I tried again and it did work.  I
       changed my strategy of seeking Arbitration and clicked Submit
       response (to operator) given the unclear process. This means
       that the only option I have is to insert my comment in the
       'Response to operator box'; upload my response for Arbitration
       as an evidence document as a back-up; click 'Refer the case
       straight to Arbitration'; ignore the warning box and click
       Submit.
       Please respond to my complaint.  I have also sent this complaint
       to IAS Enquiries.
       Also uploaded: screenshot of Warning pop-up box when 'Refer the
       case straight to arbitration' is clicked. It has missing words
       and does not make sense.
       ----------------------------------
       ***MY ERROR IN ABOVE COMPLAINT***
       In the end I clicked RESPONSE TO OPERATOR & UPLOADED my
       complaint to IAS via the Evidence route.
       ----------------------------------
       Now I have 8 days to wait for a response from the UKCPS.  If
       they do not, it will go straight to arbitration.
       At least I got there in the end. All words for my appeal were
       kindly provided from InterCity 125 and advice from jfollows and
       others.
       #Post#: 109463--------------------------------------------------
       Re: UKCPS Leeds Station - Notice to Keeper (Postal-PoFA) - no
       recollection of stopping
   DIR By: jfollows
       Date: February 11, 2026, 9:15 am
       ---------------------------------------------------------
       It was just lucky that I remembered the subject had come up
       before and was able to find it. Glad it helped.
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