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       #Post#: 103712--------------------------------------------------
       Euro Car Parks - County court claim Appeal/Incorrect details -
       Robert Boby Retail Park, Bury St Edmunds
   DIR By: spookycat11
       Date: December 23, 2025, 4:45 pm
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       Hello,
       I am seeking advice regarding a County Court Claim that I have
       recently received in relation to a private parking charge.
       I am the registered keeper of the vehicle (V5C held). I am not
       naming the driver.
       Background:
       On 04/02/2025, the driver entered Robert Body Retail Park at
       17:59:15. The driver was experiencing an emergency situation as
       the vehicle’s headlights were not working. The driver parked in
       order to attend Halfords on site to have the headlights
       repaired.
       The driver remained on site for approximately 45 minutes, during
       which time the headlights were fitted and paid for. Bank
       statements are available showing payment to Halfords at that
       location on the same date and time. The parking charge alleges
       that no ticket was purchased. The driver did not purchase a
       ticket. The driver had never used this car park before and was
       not aware that payment was required. It was dark, the driver was
       not in their local town, and they were distressed due to the
       vehicle fault.
       Notices and claim details:
       All parking notices and correspondence were addressed to an
       incorrect name (e.g. John Bill Simpson was written as John Phil
       Sim). This was due to an error on the V5C, which was only
       discovered and corrected at a later date.
       They have now received a County Court Claim Form, dated
       16/12/25.
       They have filed an acknowledgement of service but are yet to
       submit a defence, mostly due to the incorrect name on the claim.
       They are unsure what to do about this.
       Please see copies of all notices that poster is aware of and the
       County Court Claim Form.
       Initial notice from Euro car parks received 19/02/25 -
  HTML https://ibb.co/2007zpZW
       Debt recovery letter received 29/04/25 -
  HTML https://ibb.co/Xk6jtw2T
       Debt recovery letter received 7/11/25 -
  HTML https://ibb.co/RTzD2G76
       County court claim received 23/12/25 -
  HTML https://ibb.co/4ZN9Nz2d
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