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#Post#: 103593--------------------------------------------------
Hounslow code 12s: Parked in resident’s bay in Thornton Avenue
and ENGAGED IN LOADING
DIR By: timewilltell
Date: December 22, 2025, 12:15 pm
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I’m the registered keeper and have received a PCN from LB
Hounslow.
Code: 12s parked in resident’s parking place without valid
permit
No loading ban was in force at the location.
I was engaged in legitimate loading in connection with a private
business arrangement.
I placed a “Driver Loading” note on my dashboard with my phone
number.
The PCN shows observation for 8 minutes. This period coincided
with internal transfer of items from the first floor to the
ground floor and therefore no external activity would have been
visible.
When I arrived a member of the public alerted me to a theft from
a nearby vehicle earlier that day.

I didn’t want to
take any chances as I was working alone. I left my van locked
and the communal doors from the block of flats to the street
were also closed.
If needed, I can provide the following supporting
evidence:


– Signed and dated statement confirming first-floor collection,
multiple/heavy items, that I was working alone, continuous
loading during observation period, and security concerns due to
reported theft
– Photo of loaded van / proof of multiple items
– Signed and dated statement from customer
Thanks for your help, please let me know the best way to appeal
this.
HTML https://i.ibb.co/7Jvx34w7/PCN-Thornton-Avenue-10-Dec2025.jpg
HTML https://i.ibb.co/5gH8mtHz/PCN-BACK-Thornton-Avenue-10-Dec2025.jpg
#Post#: 103629--------------------------------------------------
Re: Hounslow code 12s: Parked in resident’s bay in Thornton
Avenue and ENGAGED IN LOADING
DIR By: fraser.mitchell
Date: December 22, 2025, 4:28 pm
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Despite your note in the windscreen, the patrolling CEO just
sees a parked and locked van with no visible permit, (or it
might be virtual for this council), so he serves a PCN. I
remember seeing George Cole in "Minder" parking his Jag on a
yellow line and putting a note on the windscreen "doctor on
call". That was when we had traffic wardens who came under the
police and there was no incentive to maximise income. So I
expect the CEOs are trained to ignore such notes.
The only thing puzzling me is why you didn't get a visitor
permit from the resident at the property where you were
delivering goods. Any reason at all ? ANyway, it is likely the
parking order for the bay has loading as an exemption so you
submit reps on this basis. They'll soon come back and tell you
whether there is or not. Submit the collateral you have itemised
to back up your claim.
Your other problem is this: -
--- Quote ---
> "This period coincided with internal transfer of items from
the first floor to the ground floor and therefore no external
activity would have been visible."
>
--- End Quote ---
It is a bit of stretch to call that part of the loading
activity.
Also wait for others to comment as I may not be totally correct
on what can be included in 'loading'
#Post#: 103644--------------------------------------------------
Re: Hounslow code 12s: Parked in resident’s bay in Thornton
Avenue and ENGAGED IN LOADING
DIR By: timewilltell
Date: December 23, 2025, 4:54 am
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Ahh "Minder", the good ole days lol
--- Quote from: Incandescent link ---
>
> The only thing puzzling me is why you didn't get a visitor
permit from the resident at the property where you were
delivering goods. Any reason at all ?
>
--- End Quote ---
Unfortunately, the resident's elderly and doesn't have any
visitor permits.
--- Quote ---
>
> Your other problem is this: -
> "This period coincided with internal transfer of items from
the first floor to the ground floor and therefore no external
activity would have been visible."
> It is a bit of stretch to call that part of the loading
activity.
> Also wait for others to comment as I may not be totally
correct on what can be included in 'loading'
>
--- End Quote ---
My understanding is that loading isn’t confined to activity
visible at the kerb. Internal transfer from an upper floor to
ground level is usually regarded as part of the loading process,
even where that activity isn’t externally visible, provided it’s
continuous and reasonably necessary. Of course, I’m happy to
wait for others to weigh in and correct me if I’ve
misunderstood.
Thanks for taking the time to reply.
#Post#: 103646--------------------------------------------------
Re: Hounslow code 12s: Parked in resident’s bay in Thornton
Avenue and ENGAGED IN LOADING
DIR By: ManxTom
Date: December 23, 2025, 5:03 am
---------------------------------------------------------
--- Quote from: timewilltell link ---
>
>
>
> ...The PCN shows observation for 8 minutes. This period
coincided with internal transfer of items from the first floor
to the ground floor and therefore no external activity would
have been visible...
>
>
>
>
HTML https://i.ibb.co/7Jvx34w7/PCN-Thornton-Avenue-10-Dec2025.jpg
>
>
HTML https://i.ibb.co/5gH8mtHz/PCN-BACK-Thornton-Avenue-10-Dec2025.jpg
>
--- End Quote ---
I'm a bit confused.
Do you mean you weren't loading anything, or do you mean you
were transferring items from the first floor to the ground floor
in preparation for loading onto your vehicle and taking away?
#Post#: 103648--------------------------------------------------
Re: Hounslow code 12s: Parked in resident’s bay in Thornton
Avenue and ENGAGED IN LOADING
DIR By: timewilltell
Date: December 23, 2025, 5:35 am
---------------------------------------------------------
--- Quote from: ManxTom link ---
>
> [quote author=timewilltell link=topic=9261.msg103593#msg103593
date=1766427302]
>
>
> ...The PCN shows observation for 8 minutes. This period
coincided with internal transfer of items from the first floor
to the ground floor and therefore no external activity would
have been visible...
>
>
>
--- End Quote ---
I'm a bit confused.
Do you mean you weren't loading anything, or do you mean you
were transferring items from the first floor to the ground floor
in preparation for loading onto your vehicle and taking away?
[/quote]
During the observation period, I wasn’t actively loading items
onto my van. I was transferring them from the first floor to the
ground floor in preparation for loading onto my vehicle, working
alone and keeping doors closed for security.
#Post#: 103650--------------------------------------------------
Re: Hounslow code 12s: Parked in resident’s bay in Thornton
Avenue and ENGAGED IN LOADING
DIR By: stamfordman
Date: December 23, 2025, 6:04 am
---------------------------------------------------------
Loading is an exemption and if you had to carry stuff down then
provided you have evidence you should be OK.
If this sort of job is regular I would look to avoid PCNs by
paying to park - here you were in a shared use bay that would
have cost you about £2 for 30 mins.
#Post#: 103653--------------------------------------------------
Re: Hounslow code 12s: Parked in resident’s bay in Thornton
Avenue and ENGAGED IN LOADING
DIR By: timewilltell
Date: December 23, 2025, 6:35 am
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--- Quote from: stamfordman link ---
>
> Loading is an exemption and if you had to carry stuff down
then provided you have evidence you should be OK.
--- End Quote ---
Great, thanks for the reassurance.
--- Quote from: stamfordman link ---
>
> If this sort of job is regular I would look to avoid PCNs by
paying to park - here you were in a shared use bay that would
have cost you about £2 for 30 mins.
--- End Quote ---
Yes, I do pay to park when I can. I know the road well though
and this wasn't a shared use bay, only for residents.
#Post#: 103654--------------------------------------------------
Re: Hounslow code 12s: Parked in resident’s bay in Thornton
Avenue and ENGAGED IN LOADING
DIR By: stamfordman
Date: December 23, 2025, 6:42 am
---------------------------------------------------------
The s suffix is shared use and if wrong that would have been a
minor challenge point but the pics show a shared use bay.
HTML https://i.ibb.co/tMwdTGzp/Screenshot-2025-12-23-at-12-40-30.png
Case from yesterday.
-------
Case reference
Appellant
Authority
VRM
PCN Details
PCN
Contravention date
Contravention time
Contravention location
Penalty amount
Contravention
Referral date
Decision Date
Adjudicator
Appeal decision
Direction
cancel the Penalty Charge Notice.
Reasons
1. This is a postal appeal against a penalty charge notice.
2. The Appellant states that he is a plumber by trade. He says
that at the time of the alleged contravention, he was attending
an urgent job on the third floor of neighbouring flats. He
parked for 12 minutes to unload his tools required for the job.
He has provided the address of the customer to the Enforcement
Authority as he says the tenants can confirm his position. He
says that he had expensive tools in the van and was unable to
leave the doors open so as to designate unloading.
He says that he explained his position to the civilian
enforcement officer at the scene but his representations were
dismissed. He advises that the CEO told him that he had
witnessed no evidence of unloading.
He has produced a copy of the invoice for the job in evidence.
3. The Enforcement Authority have provided witness statements,
photographs and maps in evidence.
They state that the CEO has the vehicle under observation for 11
minutes and witnessed no unloading. They say that the invoice
provided by the Appellant is not sufficient.
4. I find that the Appellant has satisfied me on the balance of
probabilities that he was unloading his tools for a job at the
time of the alleged contravention.
He has produced an invoice which shows payment for a job at the
address for the date in question. It seems that whilst The
Enforcement Authority requested an invoice from the Appellant in
order to consider his case that they then rejected it as
inadequate as they maintain it did not show he was unloading at
the time.
It is not disputed by the Enforcement Authority that there was a
conversation between the Appellant and the CEO at the scene. I
accept the Appellants evidence that he endeavoured to explain
his position but that the CEO did not accept what he had to say.
6. I am satisfied that the contravention did not occur, and the
penalty charge was not correctly issued. The Appellant has
established a ground of appeal in this case. I am therefore
granting the appeal and find that no penalty charge is payable.
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