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#Post#: 103050--------------------------------------------------
LB Richmond upon Thames - 83 Parked in a car park without
displaying a ticket - Old Deer Car Park
DIR By: amit03
Date: December 18, 2025, 11:16 am
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Hi
Silly mistake but I parked the car in the car park this
afternoon and used RingGo to pay for parking. However in RingGo
I used the registration plate for my old car and got a PCN.
I obviously have a copy of the RingGo payment, can I appeal the
ticket?
Link to the parking ticket -
HTML https://imgpile.com/p/EHVTOf1#DI1xC24
Thanks
Amit
#Post#: 103069--------------------------------------------------
Re: LB Richmond upon Thames - 83 Parked in a car park without
displaying a ticket - Old Deer Car Park
DIR By: fraser.mitchell
Date: December 18, 2025, 2:03 pm
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Well of course you can submit representations to the council.
These would be based on you inadvertantly used the wrong
registration number in the parking app, but did make a payment,
therefore the council have not lost any money. You therefore ask
that the PCN be cancelled on the basis that the council did
receive the correct amount for the parking session.
This is an argument based on mitigation. Be aware that if you
want to take them to London Tribunals, you will inevitably lose
because adjudicators cannot consider appeals based on
mitigation. There may be a 'technical' appeal you could submit
based on council mismanagement of the enforcement process. This
is a speciality of 'Hippocrates' who, hopefully, will post here
soon.
#Post#: 103115--------------------------------------------------
Re: LB Richmond upon Thames - 83 Parked in a car park without
displaying a ticket - Old Deer Car Park
DIR By: amit03
Date: December 18, 2025, 5:38 pm
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In your experience do councils ever accept this mitigation, i
suspect I’m not the first person to make this mistake.
#Post#: 103125--------------------------------------------------
Re: LB Richmond upon Thames - 83 Parked in a car park without
displaying a ticket - Old Deer Car Park
DIR By: fraser.mitchell
Date: December 18, 2025, 6:42 pm
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I would think you are one of thousands, since PbP parking came
in ! Councils have a duty to behave fairly and promptly and in
the public interest. They have lost no money from your mistake.
I use RinGo up here in Crewe and Nantwich and have five cars
listed, so I too, have to be careful ! So far so good.
So you need to compose a non-confrontational representation
explaining what happened and asking, in view of you making
payment, not avoiding it, that they cancel the PCN. Nothing
ventured, nothing gained, and if they reject your reps, they'll
re-offer the discount.
#Post#: 103177--------------------------------------------------
Re: LB Richmond upon Thames - 83 Parked in a car park without
displaying a ticket - Old Deer Car Park
DIR By: amit03
Date: December 19, 2025, 6:38 am
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Thanks for the advice, will do.
#Post#: 103194--------------------------------------------------
Re: LB Richmond upon Thames - 83 Parked in a car park without
displaying a ticket - Old Deer Car Park
DIR By: stamfordman
Date: December 19, 2025, 7:40 am
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Post a draft here.
Once upon a time a lot of councils would let you off for a first
time mistake with pay by phone that had no disadvantage to them.
Some still do.
There is statutory guidance that they have a "duty to act fairly
and proportionately and are encouraged to exercise discretion
sensibly and reasonably and with due regard to the public
interest". In other words there should be a traffic management
purpose in enforcing, but here they suffered no loss.
The PCN is fot not having a valid ticket and doesn't mention pay
by phone.
I'll see if I can find the traffic order.
HTML https://i.ibb.co/T6wL6pT/r3.jpg
HTML https://i.ibb.co/TBLbdkvy/r2.jpg
HTML https://i.ibb.co/6fkf1Z1/r1.jpg
#Post#: 103242--------------------------------------------------
Re: LB Richmond upon Thames - 83 Parked in a car park without
displaying a ticket - Old Deer Car Park
DIR By: amit03
Date: December 19, 2025, 11:47 am
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I was going to write the following, look forward to your
feedback.
Also found this forum post
HTML https://forums.moneysavingexpert.com/discussion/6277814/ringgo-app-wrong-vehicle-pcn-claim-victory
—————————————————————————————————-
Hi
With regards to the PCN: RT47934614 and VRM R700 AGC I would
like to appeal the penalty charge notice as the keeper of the
vehicle.
A parking ticket was purchased using RingGo however the vehicle
registration used was for my previous car (XG05 AWG). A copy of
this transaction is uploaded, I paid for 90 minutes of parking.
Whilst this is the drivers error, I understand the statutory
guidance gives local authorities a "duty to act fairly and
proportionately and are encouraged to exercise discretion
sensibly and reasonably and with due regard to the public
interest".
As the council has lost no money from the mistake, and in view
of the parking fee having been paid please could you cancel the
PCN.
Thank you
#Post#: 103571--------------------------------------------------
Re: LB Richmond upon Thames - 83 Parked in a car park without
displaying a ticket - Old Deer Car Park
DIR By: amit03
Date: December 22, 2025, 8:57 am
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Where you able to find the traffic order Stamfordman and does
the draft text look appropriate?
#Post#: 104225--------------------------------------------------
Re: LB Richmond upon Thames - 83 Parked in a car park without
displaying a ticket - Old Deer Car Park
DIR By: amit03
Date: January 1, 2026, 10:00 am
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Had this letter from Excel parking
(
HTML https://www.imagebam.com/view/ME19A4IR
), they seem to be
insisting the driver is identified before processing the appeal.
Could I please get some guidance on how to proceed?
#Post#: 104228--------------------------------------------------
Re: LB Richmond upon Thames - 83 Parked in a car park without
displaying a ticket - Old Deer Car Park
DIR By: catnip
Date: January 1, 2026, 10:23 am
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--- Quote from: amit03 link ---
>
> Had this letter from Excel parking
(
HTML https://www.imagebam.com/view/ME19A4IR
), they seem to be
insisting the driver is identified before processing the appeal.
>
> Could I please get some guidance on how to proceed?
>
--- End Quote ---
Looks like that letter is related to another parking fine that
you must have received?
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