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#Post#: 102868--------------------------------------------------
Private Parking Charge - no follow up from appeal
DIR By: MisterC
Date: December 17, 2025, 8:20 am
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Hello
I don't normally post on these as I have successful fought quite
a few parking charges over my time - usually winning with POPLA.
Find websites like this super helpful but this one has flummoxed
me somewhat.
I received a parking charge from everyone's favourite parking
company Private Eye for a service station for overstaying an
allocated time by 15 mins. Notification received in early
November. Obviously I appealed within 14 days - attached a
detailed letter, asking the standard questions/providing
standard breaches/outlining my appeal (to do with camera
positions and lack of cash ticket payment options), asked for
POPLA code etc etc
My point is it is now well over 28 days and, although I received
a receipt for my appeal, I have heard nothing since. No emails,
no letter, no automatic rejection of appeal as expected. So my
question is what should my next move be? My understanding is
they have 28 days to reply (or 35 not sure which is accurate?)
as per British Parking Association code of conduct. But I am
half expecting them to do the usual "oh we sent a letter ages
ago...prove we didn't". Any thoughts? Follow up with a recorded
letter asking for confirmation of charge cancellation/POPLA
code? Or just ignore? I just don't want to miss out on a POPLA
code if they are going to use those tactics.
Advice gratefully received.
#Post#: 102870--------------------------------------------------
Re: Private Parking Charge - no follow up from appeal
DIR By: jfollows
Date: December 17, 2025, 8:30 am
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If you appealed to Private Eye then not receiving a response
would be understandable!
#Post#: 102872--------------------------------------------------
Re: Private Parking Charge - no follow up from appeal
DIR By: b789
Date: December 17, 2025, 8:38 am
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The ball is in their court. Until you receive something in
response or they breach their CoP and you start receiving
useless debt recovery letters, nothing further for you to do.
Keep in mind that because they have not responded within the
mandated period as prescribed in the PPSCoP, you the have
ammunition for a formal complaint about them to theDVLA as they
are in breach of the KADOE contract.
#Post#: 102892--------------------------------------------------
Re: Private Parking Charge - no follow up from appeal
DIR By: Dave65
Date: December 17, 2025, 10:44 am
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Is this "Parking Eye" or Private Eye.
There may be an infringement of Trade Mark!
#Post#: 102912--------------------------------------------------
Re: Private Parking Charge - no follow up from appeal
DIR By: MisterC
Date: December 17, 2025, 12:16 pm
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Parking Eye. Clearly a typo. But thanks for the one sensible and
helpful reply, at least.
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