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#Post#: 102775--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: b789 Date: December 16, 2025, 8:04 pm
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Seriously? Are you not able to search the forum for a basic
appeal that you can use or just make one up yourself?
Any initial appeal will be rejected so even if you submitted a
limerick, that would be enough to get a rejection and a POPLA
code.
#Post#: 103622--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: December 22, 2025, 3:54 pm
---------------------------------------------------------
It was too late for an appeal it seems, as this came through the
Keepers door today.
..
..
[img width=1100
height=1521]
HTML https://files.catbox.moe/maui70.jpg[/img]
[img width=1100
height=1466]
HTML https://files.catbox.moe/7jktgg.jpeg[/img]
All help appreciated.
#Post#: 103624--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: b789 Date: December 22, 2025, 4:12 pm
---------------------------------------------------------
You were advised on 17 December to submit any initial appeal —
literally a placeholder — because that is what preserves your
right to a proper POPLA appeal. You could have copied one from
the forum in under a minute.
Today is 22 December. Five days later you are now saying you
didn’t bother sending anything, and you’re trying to present the
consequences of that choice as if they were inevitable. They
weren’t.
You’ve wasted everyone’s time. If you had simply followed the
basic first step, you would now have a full POPLA appeal
available to you. Instead, you’ve thrown that opportunity away
and moved straight to the debt recovery stage.
In over 99.9% of UKPC cases, not a penny is ever paid — when the
process is followed. You chose not to follow it.
I’m stepping back at this point. The advice was given clearly,
and I’m not spending more time on someone who asks for guidance,
ignores it, and then complains about the predictable outcome.
Hopefully someone else can assist you from here.
#Post#: 103636--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: December 22, 2025, 7:05 pm
---------------------------------------------------------
Excuse me, but I do not understand the hostility here?
An appeal was put in on the 17th, but nothing was received until
today; no numbers, no email - the UKPC site took the text block
and then nothing until the debt recovery letter dropped through
the door.
Not trying to waste anyone's time, the advice so far has been
appreciated.
#Post#: 103662--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: b789 Date: December 23, 2025, 9:28 am
---------------------------------------------------------
I apologise. I initially thought no appeal had been submitted at
all, which is why I reacted as I did.
You were advised on 13 December to submit any appeal, even a
placeholder, purely to secure a POPLA code, and I assumed that
step hadn’t been taken. Given that an appeal was in fact lodged
via the portal (and not acknowledged), the issue now clearly
shifts to UKPC’s process failure and their premature escalation
to debt recovery, which is a breach of the PPSCoP.
Let’s focus on holding them to account for that. What exactly
did you put in as your appeal? Word for word.
You have an "out" here. Their debt recovery letter has been
issued at least 3 days too early. Even though you submitted the
defence on the 17th, which is a day too late.
The PPSCoP clearly states in section 8.1.1(e) (my emphasis)
that:
[quote]The parking operator MUST ensure that a notice informs
the recipient: that if the recipient appeals within 28 days of
RECEIVING the parking charge, the right to pay at the rate
applicable when the appeal was made must stand for a further 14
days from the date (subject to 8.1.2d) they receive notification
that their appeal has been rejected;[/quote]
Note 2 then goes on to state:
[quote]A notice sent by post is to be presumed, unless the
contrary is proved, to have been delivered on the second working
day after the day on which it is posted; and for this purpose,
“working day” means any day other than a Saturday, Sunday or a
public holiday in England and Wales. Therefore, parking
operators must retain a record of the date of posting of a
notice, not simply of that notice having been generated (e.g.
the date that any third-party Mail Consolidator actually put it
in the postal system.)[/quote]
Therefore, if the NtK was issued on Saturday 15 November. That
means the it was deemed delivered (received) on Tuesday 18
November. Therefore the 28 day window of appeal is valid until
Tuesday 16 December. The Notice of Debt Recovery was issued on
13 December, at least 3 days too early.
Send the following formal complaint to UKPC at
complaints@ukparkingcontrol.com and CC aos@britishparking.co.uk
and yourself:
[quote]Subject: Breach of PPSCoP – Premature Debt Recovery and
Appeal Handling Failure (PCN [reference])[/b
I am making a formal complaint regarding your handling of this
Parking Charge Notice and your clear breach of the Private
Parking Single Code of Practice.
The breach is simple, objective, and incapable of dispute.
The Private Parking Single Code of Practice is explicit that the
appeal period runs for [b]28 days from the date the Notice to
Keeper is RECEIVED, not from the date it is issued, generated,
or printed.
Section 8.1.2(e) of the PPSCoP states:
[indent]“The parking operator must ensure that a notice informs
the recipient: that if the recipient appeals within 28 days of
receiving the parking charge, the right to pay at the rate
applicable when the appeal was made must stand…”[/indent]
This is reinforced by Note 2, which makes clear that a notice
sent by post is presumed to be delivered on the second working
day after posting, and that operators must retain records of the
actual date of posting, not merely the date a notice was
generated or passed to a third-party mail consolidator.
Chronology demonstrating the breach:
[indent]• The Notice to Keeper is dated Saturday 15 November
2025
• A notice dated on a Saturday cannot be presumed delivered that
day
• Applying Note 2, deemed delivery is Tuesday 18 November 2025
• The 28-day appeal period therefore runs until 16 December
2025[/indent]
Despite this, a debt recovery letter dated 13 December 2025 was
issued, including an unlawful £70 add-on, while the statutory
appeal period was still running.
That is a clear and unequivocal breach of the Private Parking
Single Code of Practice.
There is no alternative interpretation available to you. The
only way this breach can have occurred is that UKPC has wrongly
calculated the appeal window from the date of issue or
generation, rather than from the date of receipt as the Code
requires.
This failure has resulted in:
[indent]• premature escalation to debt recovery,
• the unlawful addition of a £70 sum,
• and continued processing of keeper data when enforcement
activity should have been suspended.[/indent]
Appeal handling failure:
[indent]An appeal was lodged via your web portal before the debt
recovery letter was received. Your system accepted the appeal
text, yet:
[indent]• no acknowledgement was provided,
• no reference number was issued,
• no response or rejection was sent,
• and no POPLA code was issued.[/indent][/indent]
That compounds the breach and demonstrates a failure of your
appeal handling process.
Required action:
I now require the following:
[indent]1. Immediate confirmation that this parking charge is
placed on hold, with all debt recovery activity ceased.
2. A written explanation as to why UKPC calculated the appeal
period incorrectly, contrary to PPSCoP section 8.1.2(e) and Note
2.
3. An explanation for the issuance of a debt recovery letter
dated 13 December 2025, during a live appeal window.
4. Confirmation that the lodged appeal is now being properly
reconsidered, and that you will either:
[indent]• cancel the Parking Charge Notice, or
• issue a rejection together with a valid POPLA verification
code.[/indent][/indent]
Escalation:
This breach will be reported to:
• the British Parking Association, and
• the DVLA, for misuse of keeper data arising from
non-compliance with the Private Parking Single Code of Practice
and, by extension, your KADOE contract.
These reports will be made irrespective of the outcome of this
complaint.
No liability is admitted and no payment will be made.
I expect a substantive response addressing each point above.
Yours faithfully,
[Registered Keeper Name]
[Address]
[PCN reference][/quote]
#Post#: 103827--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: December 26, 2025, 1:46 pm
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The advised emails have been sent, and post family time, the
driver has finally dug this out as the appeal wording:
Parking Charge Reference No: xxxxxxx
Vehicle Reg: xxxxxxxxxxx
A notice to Keeper was received regarding a parking charge at
Blackpool Retail Estate on 10/11/25. As Keeper without
acknowledgment of being the driver this message is to appeal the
issued charge.
We wish for this charge to be purged from your records on the
grounds that:
The signage is not clearly visible on site at night
The driver was a customer at the McDonald's on site via the
drive thru was not parked for the whole time
Regards
Keeper:xxxxxxx
Ref: xxxxxx
As said the site swallowed this without anything coming back.
#Post#: 106718--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: January 20, 2026, 1:40 pm
---------------------------------------------------------
While there has been nothing back from aos@ there has been an
email from complaints@ukparkingcontrol.com
Good afternoon,
Thank you for your email below.
The parking charge was issued on 11/11/2025 as the vehicle was
parked at Blackpole Retail Park - Overstaying Time . Your name
and address was obtained from the DVLA, as you are the
registered keeper of the vehicle. The parking charge notice was
sent to you on 15/11/2025 and a final reminder was sent to you
on 29/11/2025. Please see attached PDF copies of these notices.
After no payment or correspondence from you, the parking charge
was passed to our third-party debt recovery company for further
action.
Please note that you had the opportunity to appeal the parking
charge if you believed it was issued incorrectly or you wanted
to. This information is provided on the back of the parking
charge notice.
Please note that when the parking charge was passed to debt
recovery, a trace was carried out for an alternative address.
Entrance signage advises motorists that terms of parking apply,
and that notices within the car park should be checked to
identify the full terms and conditions. These notices are
numerous and placed appropriately throughout the car park. It is
ultimately the responsibility of the motorist to ensure they
identify the terms of parking, and then decide whether to park
their vehicle, or leave the site if they are unable to meet
those terms.
It is UKPC’s position that the signage installed on site is more
than sufficient to bring the terms and conditions to the
attention of any motorist, both in the clarity of information
contained within it, as well as the number of appropriately
placed signs on site, that a legally binding contract is formed
between the motorist and the party offering that contract.
At all stages of the lifespan of this particular parking charge,
we have adhered to the BPA code of practice and dispute your
allegations that we have acted inappropriately or handled the
case incorrectly.
Subsequently the matter is with ZZPS for further action.
Thank you
Kind regards,
Complaints Department
UK Parking Control Ltd
PO Box 1608
High Wycombe
HP12 9FN
#Post#: 107588--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: January 27, 2026, 4:17 pm
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While there has still been nothing back from aos@ I found these
three letters in my post box when I got home from work tonight -
there was nothing there yesterday!
.
[img width=600
height=800]
HTML https://i.postimg.cc/cHHJpRC5/21-Dec-1.jpg[/img]
[img width=600
height=800]
HTML https://i.postimg.cc/ZRRqG8ns/21-Dec-2.jpg[/img]
[img width=600
height=800]
HTML https://i.postimg.cc/nzPLpX9N/29-Dec-1.jpg[/img]
[img width=600
height=800]
HTML https://i.postimg.cc/nzPLpXQb/29-Dec-2.jpg[/img]
[img width=600
height=800]
HTML https://i.postimg.cc/bJBvpZS0/13-Jan-1.jpg[/img]
[img width=600
height=800]
HTML https://i.postimg.cc/76WLw5JN/13-Jan-2.jpg[/img]
.
Any and all advise welcome please.
#Post#: 107797--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: January 28, 2026, 5:08 pm
---------------------------------------------------------
I finally had a reply from the British Parking Association:
BPA reference: BPA-xxxxxxxxx
Parking Charge: xxxxxxxxxxxxxx
Dear xxxxxx
Thank you for your enquiry.
Our Role
Our role as an Accredited Trade Association is to investigate
alleged breaches of our Code of Practice by members of our
Approved Operator Scheme where evidence can be supplied and
where the operator’s internal complaints process has been
exhausted. We are unable to become involved in individual
Parking Charge disputes.
Appealing the Parking Charge
Please be advised that when a Parking Charge Notice is issued by
a member of our Approved Operator Scheme, a motorist will have
28 days to appeal this via the operator's internal appeals
procedure if they believe that it was issued either unfairly or
incorrectly; the process should be outlined in the Parking
Charge Notice. The operator has 28 days to respond.
If the appeal is rejected the operator should provide details on
how to further appeal to the free and independent appeals
service, POPLA. A further appeal is available via POPLA for 28
days following the operator rejecting the appeal.
Next Steps
If you believe that there has been a breach of our Code of
Practice by a member of the Approved Operator Scheme you must
first submit your complaint directly to the operator using their
internal complaints process which can be found here -
HTML https://www.ukparkingcontrol.com/complaintspolicy
If you believe the alleged breach of the Code of Practice has
not been addressed in your complaint outcome, we require a copy
of this and supporting evidence before becoming further
involved.
Kind regards
Harriet
British Parking Association
That sounds like a 'go away' to me?
What happens next please? Are we waiting for a 'lawyers' letter
from ZZPS?
Any, and all advise welcome.
#Post#: 109075--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: February 8, 2026, 7:03 am
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This has arrived in the post:
From reading elsewhere on this site, does the driver continue to
ignore these for now?
All advise welcom.
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