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#Post#: 101606--------------------------------------------------
UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: December 8, 2025, 4:31 pm
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Hello
The Keeper got this after visiting a McDonald's in Worcester
Blackpole. They do not want to pay the BS 'fee' considering they
where not parked for all that time given time to go through the
drive-thru plus 10mins grace.
There has been no contact with UKPC.
Please advise.
[img width=568
height=800]
HTML https://i.postimg.cc/CxfW99dB/UKPC-BS.jpg[/img]
[img width=450
height=600]
HTML https://i.postimg.cc/XYs6f9ZB/1.jpg[/img]
#Post#: 101720--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: b789 Date: December 9, 2025, 9:49 am
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But even with 10 minutes "grace period", the driver was over by
another 8 minutes. Why do you think that the driver has not
breached the contractual terms of the signs?
This can be defeated but I would like to know the reasoning why
the Keeper does not want to pay the "BS" 'fee' before I give
advice.
#Post#: 101774--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: December 9, 2025, 6:59 pm
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The Keeper feels that the fee is ridiculous, and OTT considering
the car park is not limited during the day and they could park
"for hours" with no problem, but nip in for a burger and chat in
the evening and suddenly you are slapped with stupid, oversized,
and undeserving 'charges'.
Particularly since the signs are (while not invisible),
certainly not clear at night and the time change was unknown to
them since their last visit to said park.
Hope that explains things.
#Post#: 101803--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Dave65 Date: December 10, 2025, 4:18 am
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These charges are the norm for these PPC`s.
#Post#: 101863--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: b789 Date: December 10, 2025, 8:39 am
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You didn't actually answer the question...
[quote author=b789 link=topic=9084.msg101720#msg101720
date=1765295346]
Why do you think that the driver has not breached the
contractual terms of the signs?
[/quote]
That question matters, because I do not help people “beat” every
parking charge at all costs. I am happy to assist where the
charge has been issued unfairly or unlawfully, or where the
operator is trying to claim more than they are entitled to, but
that always starts with an honest look at whether there has
actually been a breach on the operator’s own terms.
Here, going by the times you have given and even allowing a full
10 minutes’ grace at the end, the ANPR record still shows the
vehicle on site for around eight minutes beyond that. On the
face of it, that is a clear breach of the stated maximum stay.
So if your position is that no breach occurred at all, you need
to explain why you say that, because at the moment it looks like
the driver simply stayed longer than was allowed.
That does not mean you have to roll over and pay UKPC. It means
the focus shifts away from “no breach” and onto other issues:
whether a fair and transparent contract was ever formed, whether
the signage is adequate (especially at night), whether the
change in time limit was properly brought to customers’
attention, and whether McDonald’s are prepared to step in and
get this cancelled for a genuine customer.
As I said before, if the time limit was reduced or evening rules
introduced since your last visit, that really should have been
highlighted with very prominent “new terms” or similar notices.
Quietly changing the rules in a long-used car park, then
hammering regular customers for £100, is not a good look and is
something to complain about to McDonald’s.
Likewise, your own description of the signs as hard to see and
not clear at night is potentially important. The legal test is
not “are there some signs somewhere”, but whether an ordinary
motorist arriving in the dark can actually see and read the key
terms before they could realistically be bound by them. If the
maximum stay, any different evening rules, and the £100 charge
are in small print on poorly lit boards, UKPC will struggle to
show that the driver had a fair opportunity to understand and
accept those terms.
There is also the point that ANPR captures time between the
cameras, which includes queueing for the drive-thru, waiting to
be served, waiting for food, circling, and not just the time the
car is parked. McDonald’s positively encourage people to use the
drive-thru, yet UKPC treat every second within the ANPR zone as
“parking”. That is not how a reasonable consumer would look at
it, and again it feeds into the argument that the system is
penalising normal custom rather than abuse.
The practical route I would suggest is this. First, if you want
help with the legal and technical angles, you need to post up
the Notice to Keeper (both sides) with personal data removed,
and clear photos of the signage, ideally at night. UKPC’s
paperwork often fails to comply with the Protection of Freedoms
Act, and if this notice is not fully compliant then only the
driver would be liable, not the keeper. That is why it is vital
that you do not name the driver in any appeal.
Second, you should make a robust complaint to McDonald’s with
proof that the driver was a genuine customer (receipt, bank
statement, app history). Explain that they were using the site
as intended, that the restriction or evening terms were not
clearly brought to their attention, that the signage is poor at
night, and that the ANPR timing includes normal drive-thru use
and a short chat, not long-term parking or abuse. Ask the
restaurant manager to get the ticket cancelled with UKPC;
escalate to McDonald’s head office if the local store is
unhelpful.
So to be clear: on what you have told us so far, it does look as
though the driver technically overstayed on UKPC’s own figures.
That is why I have pressed you on why you think there was no
breach. However, even where there has been an overstay, there
can still be good arguments on signage, changes to terms, the
way ANPR is operated, and PoFA compliance, plus the very real
chance of a landowner (McDonald’s) cancellation for a genuine
customer.
Lastly, to reassure you: even if you did absolutely nothing for
now and simply waited to see whether UKPC ever issued a county
court claim, as long as any claim is properly defended the odds
are that you will never end up paying them a penny. These claims
are usually struck out by the court, or discontinued by the
parking company or their solicitors, once they see a competent
defence and realise the motorist is not an easy target.
#Post#: 102276--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: December 13, 2025, 5:01 am
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Thank you for the reply.
The Keeper is not contesting no breech occurred just that it is
unfair; stay 8 mins over or 2 hrs over and its the same 'fine'
Unsure of when the evening times had changed, certainly nothing
was highlighting such in local press or on site.
Driver not been able to visit site and get night pictures - will
try to do so.
The other side of the notice is attached- there has been no
other communication, except a TXT came through this AM which is
worrying for the Keeper because how did they get the number?
[img width=551
height=800]
HTML https://i.postimg.cc/G2mx3Bq0/IMG-8791.png[/img]
[img width=598
height=800]
HTML https://i.postimg.cc/LXJmMDdj/Screenshot-2025-12-13-at-10-57-08.png[/img]
#Post#: 102291--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: b789 Date: December 13, 2025, 7:06 am
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We still need the front of the Notice to Keeper. That is the key
document. Please post both sides, only redacting your personal
info and the PCN number. Leave ALL dates and times visible.
Regarding the text message, DO NOT click that link. It is a
phishing scam and is almost certainly unrelated to this UKPC
notice. The wording is wrong for private parking in the UK (it
calls it a penalty notice/fine, threatens licence revocation and
credit damage) and the payment link is not a legitimate UKPC
channel. Report it as junk and block the sender. You can also
forward the message to 7726.
As for “how did they get the number”, spam texts like this are
sent in bulk to random numbers and to numbers harvested from
many unrelated data sources. It does not mean UKPC have your
phone number. UKPC obtain keeper details from the DVLA, and that
does not include a telephone number.
For the main case, because you are not saying “no breach”, the
angle becomes fairness and transparency: whether the evening
restriction was clearly and prominently communicated (especially
if it changed since the last visit) and whether the signs are
readable at night. If you can, get night photos from a driver’s
eye view of the entrance sign and the nearest terms sign.
#Post#: 102305--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: December 13, 2025, 8:02 am
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Hello
That was posted in the first post on this thread?
Here it is again in case it's not showing.
[img width=568
height=800]
HTML https://i.postimg.cc/CxfW99dB/UKPC-BS.jpg[/img]
All correspondence has been shared now.
#Post#: 102312--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: b789 Date: December 13, 2025, 8:55 am
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So just appeal to UKPC with something, anything, as the Keeper.
The aim is to get a POPLA code as any initial appeal is always
rejected, irrespective of what you say.
Once you appeal to POPLA, if that is not successful, it won't
matter because a POPLA decision is not binding on the appellant.
You ignore all useless debt recovery letters because all debt
collectors are powerless to do anything except to try and
intimidate the low-hanging fruit on the gullible tree into
paying out of ignorance and fear.
You then come back here when you receive a Letter of Claim (LoC)
from DCB Legal and we advise you on how to defend the claim and
if you follow all the advice, the claim is eventually struck out
or discontinued.
#Post#: 102706--------------------------------------------------
Re: UKPC Worcester Blackpole McDonalds Car Park
By: Ogrebear Date: December 16, 2025, 2:57 pm
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Anything particular I need to say in the appeal please?
The Keeper went up to the site and discovered that inside the
McDonald's are signs saying if you need more time in the car
park than the 1 hour given to speak to the Manager. Said manager
would not issue said note retrospectively though. Also 2 views
of the car park.
[img width=600
height=800]
HTML https://i.postimg.cc/QCsbpwRY/2.jpg[/img]
[img width=1100
height=825]
HTML https://i.postimg.cc/ryCg8yr3/1.jpg[/img]
[img width=1100
height=825]
HTML https://i.postimg.cc/Wp6S2pkY/3.jpg[/img]
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