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       #Post#: 116996--------------------------------------------------
       Re: Issued with a ticket (NTK) for being parked in a retail park
   DIR By: DontStandForNonsense
       Date: April 25, 2026, 9:56 am
       ---------------------------------------------------------
       --- Quote from: jfollows link ---
       >
       > [quote author=DontStandForNonsense
       link=topic=9044.msg116990#msg116990 date=1777127613]
       > I don't understand?
       >
       > Are you saying the letter isn't a letter of claim?
       >
       --- End Quote ---
       Yes
       It would say that it was and it would give you 30 days to pay if
       it were.
       [/quote]
       Thank you.
       Okay we shall ignore till we see something titled letter or
       claim from them
       #Post#: 122401--------------------------------------------------
       Re: Issued with a ticket (NTK) for being parked in a retail park
   DIR By: DontStandForNonsense
       Date: June 19, 2026, 1:05 pm
       ---------------------------------------------------------
       We received a rejection letter to our appeal and they provided a
       POPLA reference. Here is what they said:
       Dear Mr ,
       Thank you for your recent communication concerning parking
       charge reference 3087153261105.
       We have carefully considered your appeal based on the
       information provided and the evidence supporting the parking
       charge. In this instance having
       completed our assessment, we consider the parking charge to have
       been correctly issued, as the occupant left site whilst the
       vehicle remained parked on
       site
       Our appeals process is now concluded, you may now choose one of
       the following options:
       1) Pay the parking charge detailed above at the rate of £60.00
       to UK Parking Control Ltd. PLEASE REFER OVERLEAF FOR PAYMENT
       OPTIONS AND
       ADDRESS DETAILS.
       2) Make an appeal to the independent adjudicator POPLA (Parking
       on Private Land Appeals) using the verification code provided
       above. Please note that if
       you wish to appeal to POPLA, you will lose the right to pay the
       discounted rate of £60.00 even if you are within the timeframe,
       and should POPLA reject
       your appeal you will be required to pay the full amount of
       £100.00. If you opt to pay the parking charge you will be unable
       to appeal with POPLA. Appeals
       to POPLA must be made within twenty-eight days from the date of
       this letter. To appeal with POPLA, please visit www.popla.co.uk.
       If you are unable to
       access the internet, you may appeal by post – this must be done
       using a POPLA postal form which may be obtained by contacting
       POPLA by phone (0330
       159 6126) or post (PO Box 1270, Warrington, WA4 9RL).
       By law we are also required to inform you that Ombudsman
       Services (www.ombudsman-services.org/) provides an alternative
       dispute resolution service
       that would be competent to deal with your appeal. However, we
       have not chosen to participate in their alternative dispute
       resolution service. As such
       should you wish to appeal then you must do so to POPLA, as
       explained above.
       3) If you choose to do nothing, the parking charge will
       automatically increase after thirty-five days from the date of
       this letter and the matter will be passed
       to our debt resolution partner, at which point you will be
       liable to pay an additional charge of £70, in accordance with
       the terms and conditions of parking.
       Further charges will be claimed if court action is taken against
       you, any unpaid court judgement may adversely affect your credit
       rating.
       Yours sincerely,
       Appeals Department
       UK Parking Control Limited
       #Post#: 122428--------------------------------------------------
       Re: Issued with a ticket (NTK) for being parked in a retail park
   DIR By: InterCity125
       Date: June 20, 2026, 2:11 am
       ---------------------------------------------------------
       When was this received?
       Is the POPLA Code still live?
       #Post#: 122497--------------------------------------------------
       Re: Issued with a ticket (NTK) for being parked in a retail park
   DIR By: DontStandForNonsense
       Date: June 20, 2026, 2:37 pm
       ---------------------------------------------------------
       Do I need to start an appeal to be able to check if the code is
       still live?
       #Post#: 122509--------------------------------------------------
       Re: Issued with a ticket (NTK) for being parked in a retail park
   DIR By: InterCity125
       Date: June 21, 2026, 1:36 am
       ---------------------------------------------------------
       --- Quote from: DontStandForNonsense link ---
       >
       > Do I need to start an appeal to be able to check if the code
       is still live?
       >
       --- End Quote ---
       When was rejection letter received?
       Yes, you could try starting the appeal process to see if the
       code works.
       #Post#: 122517--------------------------------------------------
       Re: Issued with a ticket (NTK) for being parked in a retail park
   DIR By: jfollows
       Date: June 21, 2026, 5:53 am
       ---------------------------------------------------------
       The rejection letter was posted above, I think (Reply #9), dated
       7 January 2026, so its POPLA code will no longer be usable,
       being valid for something like 33 days from the date of the
       letter.
       If this is the letter referred to in Reply #21, that is.
       #Post#: 122802--------------------------------------------------
       Re: Issued with a ticket (NTK) for being parked in a retail park
   DIR By: DontStandForNonsense
       Date: June 24, 2026, 3:13 am
       ---------------------------------------------------------
       --- Quote from: InterCity125 link ---
       >
       > When was this received?
       >
       > Is the POPLA Code still live?
       >
       --- End Quote ---
       I'd confused myself because of how long its all taken. That
       letter I saw previously and did reply upon earlier advice in the
       forum. I was waiting on a NTK.
       Last week it seems we received a NTK. I hadn't seen it myself
       but my wife opened it and our young daughter seems to have
       misplaced it! Pretty sure it was for this PCN but I can't be
       certain.
       Do you think it would be okay to write to the parking company or
       solicitor acting on their behalf? I'd ask for a copy of their
       latest letter (assuming it was from them)
       #Post#: 122803--------------------------------------------------
       Re: Issued with a ticket (NTK) for being parked in a retail park
   DIR By: jfollows
       Date: June 24, 2026, 4:02 am
       ---------------------------------------------------------
       I think you’ve also confused us, so I suggest you give us a
       clear timeline of what you have received and when. If you
       received a Notice to Keeper in December, it’s unlikely you
       received one last week as well.
       If you don’t have stuff, you should send a Subject Access
       Request to the relevant party (the parking company for the NtK).
       If you can’t get your facts in order for us here, it’s unlikely
       you will be able to make a good defence to any court claim.
       #Post#: 122956--------------------------------------------------
       Re: Issued with a ticket (NTK) for being parked in a retail park
   DIR By: DontStandForNonsense
       Date: June 25, 2026, 6:37 am
       ---------------------------------------------------------
       Early Dec 2025: NTK
       Mid Dec: Replied as per B789 suggested letter
       19th Dec: They replied asking for the drivers details
       ~20th Dec: Replied with suggested 2nd letter from B789
       7th Jan: UKPC rejected appeal and provided a POPLA Ref(didn't
       see this letter till much much later - it went into my junk
       folder)
       12th Feb: Letter from ZZPS requesting outstanding balance
       17th April: Letter from QDR Solicitors requesting payment
       So upon the advice of jfellows I was waiting on the "Letter of
       Claim"
       One may have been posted to us a week or so ago, but since my
       daughter misplaced it, I can't be sure. Is there an issue with
       me picking up the phone and asking for a copy? I worry that a
       SAR willtake weeks and weeks.
       
       #Post#: 122980--------------------------------------------------
       Re: Issued with a ticket (NTK) for being parked in a retail park
   DIR By: InterCity125
       Date: June 25, 2026, 10:13 am
       ---------------------------------------------------------
       They normally reply to SAR requests very quickly - I'm guessing
       because a percentage of people pay up once they see all the
       'evidence'.
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